"I want to start by saying that the staff at this hotel are excellent. The hotel itself is another story. We were originally assigned room 26, and all I can say is if you are given this room, ask for another. I should point out that I do have mobility issues, and certainly this made the problem worse, however the floors are so uneven in this room that it was almost impossible for me to walk without tripping. There is a huge dip in the floor in front of the sink, and a really awkward step to get out of the shower. There is a small sitting area when you walk in, but then an additional flight of stairs to get to the bedrooms. The 'decor' of this room felt like something out of a horror movie, but that is another story entirely. To the credit of the staff, when I asked to be moved for our second night, they were very accommodating and offered us another room with 'nice flat floors'. That room was 100 times better, and had been renovated, but still nothing special. I only saw these 2 rooms, so can not comment on any others, but I feel, especially room 26 should not be rented out until it has been renovated. Overall, I feel this hotel was very overpriced for what we got. I do feel bad leaving this review because, as I said, the staff are excellent, but we booked based on the positive reviews of other travellers, and I just did not have the same experience. We stayed in several hotels on our holiday, and unfortunately this was the worst one. I can not recommend this hotel."