「Reception - guest management needs to be improved, only one person at the reception and several people in the line, had to wait almost an hour because of complex requirements (too conservative for 3-star hotel).
Miscommunication over the phone on spa access, the reality was different, but quickly solved.」
「Reception - guest management needs to be improved, only one person at the reception and several people in the line, had to wait almost an hour because of complex requirements (too conservative for 3-star hotel).
Miscommunication over the phone on spa access, the reality was different, but quickly solved.」
Mr Azad
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