Overall we loved all facilities in and around the hotel. Its absolutely amazing. We look for to stay in Shangrila Hambantota during our next vacation in Sri Lankan
Mafooza
2024 年 2 月入住 1 晚
8/10 还可以
Mariam
与家人出行
2024年03月2日
满意:清洁度、服务设施、住宿条件和设施
We had to wait for an hour for our room to be ready even though we arrived on time and pre-booked months before. There was no compensation offered either for the inconvenience. The rooms are quite far from the elevators so there was a lot of walking involved just to get anywhere. Apart from that, the hotel was good.
Mariam
2024 年 2 月入住 1 晚
6/10 一般
Mikhail
与家人及幼儿出行, 与家人出行
2024年01月14日
满意:清洁度、服务设施、住宿条件和设施
Big and nice facility similar to 5-star hotels in Turkey.
Food is quite nice. Area around the hotel is also big and nice.
There is nowhere to go other than the hotel area and there is really nothing to do if the weather is not good - no leisure is organized for the hotel guests except for 12.00pm aerobics once a day. Prepare for a one-week waiting like to the spa, they only have 2 massage girls and 1 ayurveda specialist for a huge facility. Ocean is not good for swimming. Sunbathing beds/decks are few and occupied by some guests in the morning and abandoned till the come to enjoy the pool around noon time, so prepare to fight for those to get a space by the pool.
Staff is friendly but many of them do not understand English very well or may be there is some other reason, but getting things done - should it be a cup of coffee or getting your laundry bag back to the room can take 5 times more times and efforts than you originally planned. Really this hotel is overestimated and except for a fancy facility and good food, it is the most boring place on Earth.
Mikhail
2023 年 12 月入住 4 晚
8/10 还可以
Christi
与家人出行
2023年11月27日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent service with good staff.
Christi
2023 年 11 月入住 2 晚
10/10 超赞
Kerstin
2023年08月13日
满意:清洁度、员工和服务、住宿条件和设施
Wir kommen mit Familie und zum hoöfen. Für alle ist etwas dabei und alle fühlen sich wohl.
Das Personal ist außergewöhnlich freundlich.
Wir kommen gerne wieder.
Kerstin
2023 年 8 月入住 2 晚
10/10 超赞
C
与家人出行
2022年08月21日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Séjour Août 2022
Très bon séjour. Équipes souriantes, disponibles, aimables et efficaces. Les enfants ont adoré les piscines et attractions qui leur sont destinées. Très beau cadre de séjour.
C
2022 年 8 月入住 2 晚
10/10 超赞
William
与家人及幼儿出行
2022年05月4日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent staff who looked after our 18 month old daughter well. Clean and well maintained hotel with links to all main attractions and special services such as helicopter rides.