10/10 Excellent
Aakash
30 Oct 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Aakash
Stayed 6 nights in Oct 2024
Hotel Helgoland
3.5 star property
Guests start their day with coffee and books in the library before heading out to nearby sports venues like Volksparkstadion and Barclays Arena
Choose dates to view prices
Photo gallery for Hotel Helgoland
Hotel Helgoland offers a welcoming atmosphere with a library and a bar for relaxing with friends. Practical amenities include bike rentals and dry cleaning/laundry services, making it a convenient base for exploring nearby sports attractions.
Reviews
7.67.6 out of 10
Good
Popular amenities
- Free Wi-Fi
- Breakfast available
- Parking available
- Business services
- Bar
- Laundry room
The current price is HK$835
HK$835
HK$1,003 total
includes taxes & fees
23 Mar - 24 Mar
Room options
Check availability for these dates
Available filters for rooms
Showing 3 of 3 rooms
View all photos for Single Room
Single Room
8.08.0 out of 10
Very good
4 reviews
(4 reviews)
Highlights
Separate sitting area
Soundproofed
Individually decorated
Heating
LED TV
Hypo-allergenic bedding
Select Comfort bed
Premium bedding
- 151 sq ft
- 1 bedroom
- Sleeps 1
- 1 Single Bed
View all photos for Comfort Double Room
Comfort Double Room
8.08.0 out of 10
Very good
2 reviews
(2 reviews)
Highlights
Separate sitting area
Soundproofed
Individually decorated
Heating
LED TV
Hypo-allergenic bedding
Select Comfort bed
Premium bedding
- 194 sq ft
- 1 bedroom
- Sleeps 3
- 1 Queen Bed
View all photos for Standard Twin Room, 2 Single Beds
Standard Twin Room, 2 Single Beds
8.08.0 out of 10
Very good
1 review
(1 review)
Highlights
Separate sitting area
Soundproofed
Individually decorated
Heating
LED TV
Hypo-allergenic bedding
Select Comfort bed
Premium bedding
- 172 sq ft
- 1 bedroom
- Sleeps 2
- 2 Single Beds
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About the area
Located in Eimsbuettel, a neighbourhood in Hamburg, Hotel Helgoland is near a metro station. Fish Market and Moenckebergstrasse are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Hagenbeck Zoo and Planetarium Hamburg. Looking to enjoy an event or a match? See what's going on at Trabrennbahn Hamburg Bahrenfeld or Volksparkstadion. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Hamburg travel guide
Kieler Strasse 173-177, Hamburg, HH, 22525
What's nearby
Hagenbeck Zoo5 min drive - 2.6 km
University of Hamburg6 min drive - 3.0 km- Holsten Brewery4 min drive - 1.9 km
- Theatre Neue Flora5 min drive - 1.9 km
- Altonaer Volkspark5 min drive - 2.3 km
Getting around
- Tiedemannstraße Bus stop7 min walk
- Lutterothstrasse U-Bahn12 min walk
- Hamburg Airport (HAM)25 min drive
Restaurants
- McDonald's2 min walk
- Burger King6 min walk
- Green Papaya10 min walk
- Cafe MAY7 min walk
- San Burrito10 min walk
About this property
Hotel Helgoland
Hotel near Hagenbeck Zoo
Located close to Volksparkstadion and Barclays Arena, Hotel Helgoland provides a library, dry cleaning/laundry services and a bar. In addition to conference space, guests can connect to free in-room WiFi.
You'll also find perks such as:
- Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
- Meeting rooms, luggage storage and concierge services
- Tour/ticket information, multilingual staff and a 24-hour front desk
Room features
All 110 individually decorated rooms offer comforts such as premium bedding and separate sitting areas, in addition to amenities such as free WiFi and sound-insulated walls.
Other conveniences in all rooms include:
- Heating and fans
- Hypo-allergenic bedding and Select Comfort beds
- Bathrooms with baths or showers and hairdryers
- LED TVs with satellite channels
- Separate sitting areas, daily housekeeping and desks
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transport
- Parking on site (EUR 10 per night)
- Limited on-site self parking
Food and drink
- Daily buffet breakfast available 6 AM to 11 AM for a fee: EUR 17 for adults and EUR 17 for children
- A bar/lounge
Things to do
- Bicycle rentals
- Library
Family friendly
- Laundry facilities
- Soundproofed rooms
Conveniences
- 24-hour front desk
- Laundry facilities
- Luggage storage
- Safe at front desk
Guest services
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Multilingual staff
- Tour and ticket assistance
Business services
- 1,615 square feet of conference space
- Meeting rooms
Accessibility
- Lift
More
- 1 building
- 5 floors
- Banquet hall
- Built in 1983
- Designated smoking areas (fines apply)
Room amenities
Bedroom
- Hypo-allergenic bedding
- Premium bedding
- Select Comfort mattress
Bathroom
- Bathtub or shower
- Hair dryer
- Private bathroom
- Towels provided
Entertainment
- LED TV with satellite channels
Food and drink
- Limited room service
More
- Desk
- Fan
- Heating
- Individual decor
- Phone
- Separate sitting area
- Soundproofed rooms
Policies
Check-in
Check-in start time: 4:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 26.0 per night.
Cots (infant beds) are available for EUR 20 per night
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: EUR 6.00 per person, per night
We have included all charges provided to us by the property.
Optional extras
- Fee for buffet breakfast: from approximately EUR 17 for adults and from EUR 17 for children
- Self-parking fee: EUR 10 per night
- Crib (infant bed) fee: EUR 20 per night
- Rollaway bed fee: EUR 26.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
National rating
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.
Property is also known as
Hotel Helgoland Hamburg
Hotel Helgoland
Helgoland Hamburg
Hotel Helgoland Hotel
Hotel Helgoland Hamburg
Hotel Helgoland Hotel Hamburg
Frequently asked questions
Is Hotel Helgoland pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at Hotel Helgoland?
As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Hotel Helgoland on 23 Mar 2026 start from HK$835, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Hotel Helgoland?
Self-parking is available for EUR 10 per night.
What time is check-in at Hotel Helgoland?
Check-in start time: 4:00 PM; check-in end time: 10:00 PM. After-hours check-in is not available.
What time is check-out at Hotel Helgoland?
Checkout is at noon.
Where is Hotel Helgoland located?
Located in Eimsbuettel, this hotel is within 3 mi (5 km) of Hagenbeck Zoo, Trabrennbahn Hamburg Bahrenfeld and Volksparkstadion. Barclays Arena and Fish Market are also within 3 mi (5 km). Lutterothstrasse U-Bahn is 12 minutes by foot and Osterstrasse U-Bahn is 13 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
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Reviews
Hotel Helgoland Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2
Cleanliness
6.8
Location
8.0
Staff & service
7.0
Property conditions & facilities
Rating 10 - Excellent. 22 out of 147 reviews
10 - Excellent
22
Rating 8 - Good. 74 out of 147 reviews
8 - Good
74
Rating 6 - Okay. 40 out of 147 reviews
6 - Okay
40
Rating 4 - Poor. 10 out of 147 reviews
4 - Poor
10
Rating 2 - Terrible. 1 out of 147 reviews
2 - Terrible
1
Reviews
4/10 Poor
Verified traveller
10 Apr 2025
Liked: Cleanliness, staff & service
Disliked: Room comfort
Die Geräusche der Straße waren sehr laut und die Matratze war hart.
Verified traveller
Stayed 1 night in Apr 2025
8/10 Good
Lea-Johanna
26 Jul 2024
Liked: Cleanliness, staff & service
Nettes Personal, saubere große Zimmer. Meiner Meinung nach hat eine Klimaanlage gefehlt, da die Zimmer sich sehr schnell aufheizen.
Lea-Johanna
Stayed 2 nights in Jul 2024
8/10 Good
Henri
23 May 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helppo
Kätevä
Henri
Stayed 1 night in May 2024
4/10 Poor
Johannes
10 Jun 2023
Disliked: Cleanliness, staff & service, property conditions & facilities
..
Johannes
Stayed 2 nights in Jun 2023
8/10 Good
Patrick
30 Mar 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gepflegter Charme der 80/90er Jahre. Sehr gut gedämmte Fenster und n tolles Frühstück. Vernünftiger Preis.
Patrick
Stayed 1 night in Mar 2023
8/10 Good
Tom
21 Mar 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Tom
Stayed 1 night in Feb 2023
4/10 Poor
Jan
26 Feb 2023
Liked: Cleanliness
Disliked: Staff & service, amenities
Fotos entsprachen nicht der Realität.
Preis des Frühstücks nicht angemessen.
Grundlegende hygienische Regeln wurden beim Frühstück nicht eingehalten, Wurst und Käse teils verschimmelt.
Weitreichender Rauchgeruch im Hotel vorhanden.
Jan
Stayed 1 night in Feb 2023
8/10 Good
Verified traveller
28 Nov 2022
Liked: Cleanliness, staff & service
War ganz in Ordnung, allerdings ist das Hotel so langsam in die Jahre gekommen.
Verified traveller
Stayed 1 night in Nov 2022
8/10 Good
Ingo
25 May 2022
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel kann man Empfehlen, alles Ok
Gutes Hotel, Preisleistung absolut Ok, gutes Frühstück, Parkplatz top,
schöne Auslegware im Zimmer ist sehr angenehm und kann man nur empfehlen.
Ingo
Stayed 1 night in May 2022
8/10 Good
Andreas
23 May 2022
Liked: Cleanliness, staff & service
preis-leistung ist halt kaum zu toppen. und der aperol-spritz war auch ok :-)
Andreas
Stayed 2 nights in May 2022
8/10 Good
Michael
15 May 2022
Liked: Cleanliness, amenities, property conditions & facilities
Eigendlich alles perfekt für eine Nacht usw. Würden wieder hier buchen.
Michael
Stayed 1 night in May 2022
10/10 Excellent
Kendra, Verona
21 Apr 2022
Liked: Cleanliness, staff & service, property conditions & facilities
Good location for access to public transportation to explore Hamburg
Kendra
Stayed 1 night in Apr 2022
8/10 Good
Ole Erik
2 Sept 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helt fint. Bor alltid på dette høtellet
Ole Erik
Stayed 1 night in Aug 2021
6/10 Okay
Judu
1 Aug 2021
Ok hotel. Endte der tilfældigt, så havde ikke checket det i forvejen.
Standard tysk hotel, fint til en enkelt overnatning undervejs på rejsen
Judu
Stayed 1 night in Jul 2021
8/10 Good
Roland, Hagen
9 Jul 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Überaus freundliches Personal. Sauberkeit des Hauses.
Zentrale, verkehrsgünstige Lage mit ausreichenden Parkmöglichkeiten.
Roland
Stayed 1 night in Jul 2020
8/10 Good
Morten
25 Feb 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value and price are in line. I would go again.
Good place. Value and Price are synced.
Morten
Stayed 1 night in Feb 2020
10/10 Excellent
EDDA
3 Nov 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
EDDA
Stayed 1 night in Oct 2019
8/10 Good
Fritz
10 Jun 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helt lydløst værelse når vinduer til gaden er lukket, fremragende morgenmad og ca 700 til S-station.
Fritz
Stayed 2 nights in Jun 2019
8/10 Good
Roland
27 Apr 2019
Liked: Cleanliness, staff & service, property conditions & facilities
Etwas altbacken, aber insgesamt ok
Etwas altbacken, aber insgesamt ok
Roland
Stayed 1 night in Apr 2019
6/10 Okay
Andreas
28 Jan 2019
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Rummet borde renoveras
Hotellet har sett sina bästa dagar och skulle behöva renoveras och moderniseras. Handfatet i badrummet läckte. Det var rent och bra städat men sängen var väldigt hård.
Andreas
Stayed 2 nights in Jan 2019
6/10 Okay
Verified traveller
12 Oct 2018
Liked: Cleanliness, staff & service, room comfort
Good service from staff but room was very hot despite cool weather outside and traffic was loud when windows were opened. Also the WiFi was terrible.
Verified traveller
Stayed 1 night in Oct 2018
8/10 Good
Peter Dam
18 Sept 2018
Godt hotel
Godt rummeligt enkelt værelse, god seng, meget god morgenmad, desværre ikke aftensmad da rest. var lukket på grund af sygdom, meget venligt personale, gratis parkering, god beliggenhed når man skal til fodbold, 10min gang til S-Bahn, vil helst sikkert vælge dette hotel igen.
Peter Dam
Stayed 2 nights in Sep 2018
8/10 Good
thor-erik
28 Aug 2018
Bra Hotell
Helt ok rom i forhold til prisen. Fin beliggenhet
thor-erik
Stayed 1 night in Aug 2018
8/10 Good
Leónidas
19 Aug 2018
Liked: Cleanliness, staff & service
No tenía aire acondicionado, un desayuno excelente, parqueo, buenas atenciones y buen precio
Leónidas
Stayed 1 night in Aug 2018