Dear Sir/Madam, Thank you for taking your precious time to rating your experience with us at Fraser Residence Hanoi. We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Sunny Tan General Manager

Dear Mr. Ching Yeung, Thank you for taking your precious time to rating your experience with us at Fraser Residence Hanoi. We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Sunny Tan General Manager

Dear Mr. Chen,Thank you for rating us on Google platform.We noticed you rated us 2/5 without any clear stated issue. Would you be able to provide us further information so we will have an opportunity to rectify the shortcomings during your stay? We can be contacted at anh.nguyenmai@frasershospitality.comThank you once again for your valuable feedback and we look forward to hearing from you soon.Yours sincerely,Sunny TanGeneral Manager Fraser Residence Hanoi

Dear Mr. Phillip,Thank you for taking your precious time to rating your experience with us at Fraser Residence Hanoi.We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We look forward to welcoming you back to our hotel in the future.Sincerely,Fraser Residence Hanoi

Dear Mr. Ekkehard,Thank you for taking your precious time to rating your experience with us at Fraser Residence Hanoi.We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We look forward to welcoming you back to our hotel in the future.Sincerely,Fraser Residence Hanoi

Dear Ms. Susanne,Thank you for taking your precious time to rating your experience with us at Fraser Residence Hanoi.We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We look forward to welcoming you back to our hotel in the future.Sincerely,Fraser Residence Hanoi

Dear Mr Yang Kai,Thank you for taking your precious time to rating your experience with us at Fraser Residence Hanoi.We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We look forward to welcoming you back to our hotel in the future.Sincerely,Fraser Residence Hanoi

Dear Ms. Michelle,Thank you for taking your precious time to rating your experience with us at Fraser Residence Hanoi.We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We look forward to welcoming you back to our hotel in the future.Sincerely,Fraser Residence Hanoi

Dear Mr. Takashi,Thank you for taking your precious time to rating your experience with us at Fraser Residence Hanoi.We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We look forward to welcoming you back to our hotel in the future.Sincerely,Fraser Residence Hanoi

Dear Mx. SEUNGHYEON,Thank you for taking your precious time to rating your experience with us at Fraser Residence Hanoi.We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We look forward to welcoming you back to our hotel in the future.Sincerely,Fraser Residence Hanoi

Dear Sir/Madam,Thank you for taking your precious time to rating your experience with us at Fraser Residence Hanoi.We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We look forward to welcoming you back to our hotel in the future.Sincerely,Fraser Residence Hanoi

Dear Sir/MadamThank you for taking your precious time to rating your experience with us at Fraser Residence Hanoi.We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We look forward to welcoming you back to our hotel in the future.Sincerely,Fraser Residence Hanoi

Dear Ms. Claire,Thank you for taking your precious time to rating your experience with us at Fraser Residence Hanoi.We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We look forward to welcoming you back to our hotel in the future.Sincerely,Fraser Residence Hanoi

Dear Mx. PENG YUEN,Thank you for taking your precious time to rating your experience with us at Fraser Residence Hanoi.We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We look forward to welcoming you back to our hotel in the future.Sincerely,Fraser Residence Hanoi

Dear Ms. Jennie,Thank you for taking your precious time to rating your experience with us at Fraser Residence Hanoi.We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We look forward to welcoming you back to our hotel in the future.Sincerely,Fraser Residence Hanoi

Dear Mx. TaiseiThank you for taking your precious time to rating your experience with us at Fraser Residence Hanoi.We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We look forward to welcoming you back to our hotel in the future.Sincerely,Fraser Residence Hanoi

Dear Mr/Ms. Seo,Thank you for taking your precious time to rating your experience with us at Fraser Residence Hanoi. At Fraser Residence Hanoi, we aim to provide a truly unique experience. However, we notice your rating 6/10 without any clear-stated issue. May we contact you via phone or email if you would like to discuss the issue in more detail so that we could improve our service in all aspects. Thank you once again for the valuable feedback and we look forward to hearing from you soon. Thank you and best regards.

Dear Mr Kyoung O Thank you for taking your precious time to rating your experience with us at Fraser Residence Hanoi. We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Fraser Residence Hanoi

Dear Mr. Takashi, Thank you for taking the time to write a nice review for Fraser Residence Hanoi. We are glad to learn that our facilities and interior design have won your heart. At Fraser Residence Hanoi, we aim to provide a truly unique experience and commit to make guest feel like home away from home. Our team and I look forward to welcoming you back to our serviced apartment in the near future. Sincerely, Fraser Residence Hanoi

Dear Mr Wonsik Thank you for taking your precious time to rating your experience with us at Fraser Residence Hanoi. We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Fraser Residence Hanoi

Dear Mr. HEUNG SOE, We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We once again thank you for your valuable feedback and we look forward to welcoming you back to our serviced apartment soon. Sincerely, Fraser Residence Hanoi

Dear Mr Heonsok, Thank you for taking your precious time to rating your experience with us at Fraser Residence Hanoi. We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Fraser Residence Hanoi

Dear Sir/Madam, Thank you for taking the time to complete our feedback survey! We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We once again thank you for your valuable feedback and we look forward to welcoming you back to our serviced apartment soon. Sincerely, Fraser Residence Hanoi

Dear Sir/Madam, Thank you for taking the time to complete our feedback survey! We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We once again thank you for your valuable feedback and we look forward to welcoming you back to our serviced apartment soon. Sincerely, Fraser Residence Hanoi

Dear Sir/Madam, Thank you for taking the time to complete our feedback survey! We are glad to hear that our genuine service has won your heart. Receiving such feedback motivates us to further improve our commitment to deliver good service for our customers. We noted all your comments regarding to light switches. We can assure you that we will discuss all of these matters with our Chief Engineering to see how we can improve all aspects of your feedbacks. Once again we would like to thank you for choosing to stay at Fraser Residence Hanoi We look forward to welcoming you back to our hotel in the near future Sincerely Fraser Residence Hanoi

Dear Sir/Madam, Thank you for taking your precious time to rating your experience with us at Fraser Residence Hanoi. We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Fraser Residence Hanoi

Dear Sir/Madam, Thank you for taking the time to complete our feedback survey! We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We once again thank you for your valuable feedback and we look forward to welcoming you back to our serviced apartment soon. Sincerely, Fraser Residence Hanoi

Dear Mr Khuong, Thank you for taking the time to share the review on your recent stay at Fraser Residence Hanoi. We are so glad to hear that overall, you enjoyed your stay with us. At Fraser Residence Hanoi, we aims to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. Your kind words were such a great encouragement for our team to dedicate more and more in the seek of winning guests' satisfactions. We look forward to welcoming you back to our hotel in the future. Sincerely, Fraser Residence Hanoi

Dear Sir/Madam, Thank you for taking your precious time to rating your experience with us at Fraser Residence Hanoi. We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Fraser Residence Hanoi

Dear Ms. Glynis, Thank you for taking the time to share the review on your recent stay at Fraser Residence Hanoi. We are so glad to hear that overall, you enjoyed your stay with us. At Fraser Residence Hanoi, we aims to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. Your kind words were such a great encouragement for our team to dedicate more and more in the seek of winning guests' satisfactions. We look forward to welcoming you back to our hotel in the future. Sincerely, Sunny Tan General Manager

Dear Ms. Hyojung, Thank you for taking your precious time to rating your experience with us at Fraser Residence Hanoi. We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Sunny Tan General Manager

Dear Sir/Madam, Thank you for taking your precious time to rating your experience with us at Fraser Residence Hanoi. We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Fraser Residence Hanoi

Dear Sir/Madam, Thank you for taking your precious time to rating your experience with us at Fraser Residence Hanoi. We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Sunny Tan General Manager

Dear Sir/Madam, Thank you for taking your precious time to rating your experience with us at Fraser Residence Hanoi. We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Sunny Tan General Manager

Dear Sir/Madam, Thank you for taking the time to complete our feedback survey! We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We once again thank you for your valuable feedback and we look forward to welcoming you back to our serviced apartment soon. Sincerely, Sunny Tan General Manager

Dear Sir/Madam, Thank you for taking the time to complete our feedback survey! We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We once again thank you for your valuable feedback and we look forward to welcoming you back to our serviced apartment soon. Sincerely, Sunny Tan General Manager

Dear Ms Juhyun, Thank you for taking your precious time to rating your experience with us at Fraser Residence Hanoi. We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Sunny Tan General Manager

Dear Mr. Takashi, Thank you for taking the time to complete our feedback survey! We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We once again thank you for your valuable feedback and we look forward to welcoming you back to our serviced apartment soon. Sincerely, Sunny Tan General Manager

Dear Mx Takashi, Thank you for taking the time to complete our feedback survey! We are glad to hear that our genuine service of our staff has won your heart. Receiving such feedback motivates us to further improve our commitment to deliver good service for our customers. We look forward to welcoming you back to our hotel in the near future. Sincerely Sunny Tan General Manager

Dear Mr. Youngmin, Thank you for taking the time to complete our feedback survey! We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We once again thank you for your valuable feedback and we look forward to welcoming you back to our serviced apartment soon. Sincerely, Sunny Tan General Manager

Dear Mx. Hong, Thank you for taking the time to complete our feedback survey! We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We once again thank you for your valuable feedback and we look forward to welcoming you back to our serviced apartment soon. Sincerely, Sunny Tan General Manager

Dear Mr.Naotaka,Thank you for taking the time to complete our feedback survey!We are glad to hear that our genuine service of our staff has won your heart. Receiving such feedback motivates us to further improve our commitment to delivering good service for our customers. We look forward to welcoming you back to our hotel in the near future.Sincerely Sunny TanGeneral Manager

Dear Mr. Jinyoung, Thank you for taking the time to complete our feedback survey! We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We once again thank you for your valuable feedback and we look forward to welcoming you back to our serviced apartment soon. Sincerely, Sunny Tan General Manager

Dear Mr. John Francis, Thank you for taking the time to complete our feedback survey! We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We once again thank you for your valuable feedback and we look forward to welcoming you back to our serviced apartment soon. Sincerely, Sunny Tan General Manager

Dear Ms. Aimi, Thank you for taking the time to complete our feedback survey! We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We once again thank you for your valuable feedback and we look forward to welcoming you back to our serviced apartment soon. Sincerely, Sunny Tan General Manager

Dear Mx. Sachie, Thank you for taking your precious time to rating your experience with us at Fraser Residence Hanoi. We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Sunny Tan General Manager

Dear Mx. Thiam, Thank you for taking the time to share the review on your recent stay at Fraser Residence Hanoi. We are so glad to hear that overall, you enjoyed your stay with us. At Fraser Residence Hanoi, we aims to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. Your kind words were such a great encouragement for our team to dedicate more and more in the seek of winning guests' satisfactions. We look forward to welcoming you back to our hotel in the future. Sincerely, Sunny Tan General Manager

Dear Mx. René, Thank you for taking the time to complete our feedback survey! We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We once again thank you for your valuable feedback and we look forward to welcoming you back to our serviced apartment soon. Sincerely, Sunny Tan General Manager

Dear Ms. YUJI, Thank you for taking your precious time to rating your experience with us at Fraser Residence Hanoi. We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Sunny Tan General Manager

Dear Mr. Muhammad Sabri, Thank you for taking the time to complete our feedback survey! We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We once again thank you for your valuable feedback and we look forward to welcoming you back to our serviced apartment soon. Sincerely, Sunny Tan General Manager