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Splendid Hotel & Spa

3.0 star property
Hotel with a full-service spa, 4-minute walk to Hoan Kiem Lake

Choose dates to view prices

Photo gallery for Splendid Hotel & Spa

Daily buffet breakfast (VND 113500 per person)
Interior entrance
Minibar, in-room safe, desk, blackout curtains
Room amenity
Daily buffet breakfast (VND 113500 per person)
Splendid Hotel & Spa in Hanoi Old Town offers a full-service spa with Swedish massages and body treatments. Travelers can grab a bite at the snack bar/deli before visiting Thang Long Water Puppet Theatre. Visitors praise the helpful staff and free valet parking.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Room service
  • Parking included
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Double Room

View from room

Deluxe Double Room

7.6 out of 10
Good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Ceiling fan
Blackout curtains
Bidet
Bathrobes
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Lake View

Minibar, in-room safe, desk, blackout curtains

Family Room, Lake View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
2 bedrooms
Blackout curtains
Ceiling fan
Bidet
  • 377 sq ft
  • 2 bedrooms
  • Lake view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Double Room

Minibar, in-room safe, desk, blackout curtains

Superior Double Room

7.8 out of 10
Good
(10 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Ceiling fan
Blackout curtains
Bidet
Bathrobes
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Double Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Ceiling fan
Blackout curtains
Bidet
Bathrobes
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room Single Use, 1 Queen Bed, Accessible

Minibar, in-room safe, desk, blackout curtains

Deluxe Double Room Single Use, 1 Queen Bed, Accessible

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Ceiling fan
Blackout curtains
Bidet
Bathrobes
  • 194 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Family Room, Balcony

View from room

Family Room, Balcony

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
LCD TV
Ceiling fan
Blackout curtains
Bidet
  • 377 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Day Use (Max 4 hours)

Minibar, in-room safe, desk, blackout curtains

Day Use (Max 4 hours)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About the area

Map
06 Hang Hanh street, Hoan Kiem, Hanoi

What's nearby

  • Hoan Kiem Lake - 1 min walk - 0.0 km
  • Hanoi Old Town Night Market - 3 min walk - 0.3 km
  • Thang Long Water Puppet Theatre - 3 min walk - 0.3 km
  • St. Joseph's Cathedral of Hanoi - 5 min walk - 0.5 km
  • Hanoi Opera House - 15 min walk - 1.3 km

Getting around

  • Hanoi Long Bien Station - 15 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 25 min drive

Restaurants

  • ‪The Note Coffee - ‬1 min walk
  • ‪King roti - ‬2 min walk
  • ‪Pizza 4Ps 11B Bảo Khánh - ‬1 min walk
  • ‪Coffee Club - ‬2 min walk
  • ‪Thủy Tạ - ‬3 min walk

About this property

Splendid Hotel & Spa

Hotel near Hoan Kiem Lake
Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi are located near Splendid Hotel & Spa, which provides dry cleaning/laundry services, a full-service spa and a restaurant. Treat yourself to spa services, such as a body scrub, a Swedish massage or a body wrap. Free in-room WiFi and a snack bar/deli are available to all guests.
You'll also enjoy perks such as:
  • Free valet parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and concierge services
  • Luggage storage, a lift and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Splendid Hotel & Spa have thoughtful touches, such as air conditioning and bathrobes, as well as amenities, such as free WiFi and safes.
More amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • 40-inch LCD TVs with cable channels
  • Fridges, electric kettles and ceiling fans

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: VND 113,500 for adults and VND 113,500 for children
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately VND 113500 for adults and from VND 113500 for children
  • Airport shuttle fee: VND 440000.00 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Property is also known as

Splendid Hotel & Spa Hotel
Splendid Hotel & Spa Hanoi
Splendid Hotel & Spa Hotel Hanoi

Frequently asked questions

Is Splendid Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Splendid Hotel & Spa?

Valet parking is free at this property.

What time is check-in at Splendid Hotel & Spa?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Splendid Hotel & Spa?

Checkout is at noon.

Does Splendid Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of VND 440000.00 per vehicle applies.

Where is Splendid Hotel & Spa located?

Located in Old Quarter, this spa hotel is within a 5-minute walk of Hoan Kiem Lake Weekend Walking Street, Hoan Kiem Lake, and Hanoi Old Town Night Market. St. Joseph's Cathedral of Hanoi and Hanoi Opera House are also within 1 mile (2 km). Hanoi Long Bien Station is 15 minutes by foot and Hanoi Railway Station is 22 minutes.

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Splendid Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 425 out of 546 reviews
Rating 8 - Good. 77 out of 546 reviews
Rating 6 - Okay. 16 out of 546 reviews
Rating 4 - Poor. 16 out of 546 reviews
Rating 2 - Terrible. 12 out of 546 reviews

9.2/10

Cleanliness

9.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I generally stay at a different property in this group, but I have to say I am loving the staff at this hotel! They were so warm and welcoming!!!
Stayed 2 nights in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very comfortable stay in a great location with very helpful and friendly staff!

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a perfect location, few steps away from everything. Staff is super friendly and helpful
Stayed 2 nights in May 2024

10/10 Excellent

Hoa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 3 nights in Feb 2025

10/10 Excellent

Slobodanko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good cheap little place
Stayed 2 nights in Jan 2023

10/10 Excellent

Keith

Liked: Staff & service, amenities, property conditions & facilities
The room was clean and the staff was exceptional
Stayed 4 nights in Apr 2023

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location, friendly staff & clean. Had everything I needed and close by lots of great dining options. Highly recommend
Stayed 3 nights in May 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and service was great.
Stayed 1 night in Jun 2023

10/10 Excellent

Prakash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Felt very comfortable in this hotel. It’s close to all attractions in Hanoi and the hotel is clean and bright inside the room. Special shout out to Kevin & Hannah who made me feel very welcome and spent a lot of their time making me feel comfortable.
Stayed 1 night in Feb 2024

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at this property and I felt it was a great value considering the convenience of the location. The staff was very helpful whenever I needed anything or when I had questions. I recommend Splendid Hotel and Spa to anyone who is planning a trip to Hanoi.
Stayed 5 nights in Mar 2024

8/10 Good

LEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A; definitely a value

Good location and clean room. We love the front desk lady; she is friendly and helpful. I definitely like to recommend this place to others for a value stay
Stayed 2 nights in Jun 2024

10/10 Excellent

Taisei

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed there for a few days. The room was clean and the staff had a good attitude. I especially appreciated Hieu's support when I checked out. Although most of the staff spoke English, there were also staff who could speak Japanese, so I think it was easier to communicate than at other hotels.
Stayed 2 nights in Aug 2024

10/10 Excellent

s

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent place to stay

Nice let situated in the centre of the city and next to the lake. It’s just the right location to explore the old town by foot. We stayed here three times in our trip and left our cases in between shorter trips away. The staff are excellent and nothing is too much trouble. We arranged money exchange, transport and laundry services at a good price. The rooms are clean and tidy and the back rooms are quieter at night although we had a good night sleep every night. The hotel did not have a restaurant but there are plenty of places nearby to get breakfast and other meals. Highly recommended.
Stayed 2 nights in Feb 2025

8/10 Good

Maria Rita Tanya Ledesma

Liked: Cleanliness, staff & service, property conditions & facilities
The property is in a good location. The staff particularly Hannah, Kevin and the young guy who is in the night shift were really very helpful and accommodating. The staff went an extra mile to help us.

10/10 Excellent

LMargaret

Liked: Cleanliness, staff & service, property conditions & facilities
Kevin was extremely helpful and booked a trip to Halong Bay. The location is smack dab in the Old Quarter and easy to get to sites. Walking distance to Water Puppet Theater. Extremely busy with motorbikes in surrounding streets Really enjoyed and would go back!
Stayed 2 nights in Jan 2024

6/10 Okay

Randal

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Overrated

Not as advertised. Maybe cherry picking reviews.
Stayed 4 nights in Dec 2024

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Late arrival in ho chi minh.

I arrived in ho chi minh after midnite and I was greeted by my airport transfer to my hotel. The room was small but comfortable and had all I needed. Hotel is situated on a walking street and there was no problem finding great food. I would recommend this hotel.
Stayed 6 nights in Feb 2023

6/10 Okay

??

Liked: Staff & service
Disliked: Property conditions & facilities
The location is good in a small hotel. It's a pity that I was worried about the noise until midnight and I couldn't use the hot water shower. The staff was friendly!
Stayed 1 night in Feb 2024

10/10 Excellent

NATIONS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It's all about the staff

We had a truly great stay here. The hotel is older and showing signs of age, but the staff is incredible and more than makes up for worn flooring and dull paint. (Rates are low for a reason after all.) They promptly addressed any concerns we had and frequently offered advice on restaurants and attractions in the area.
Stayed 2 nights in Jan 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Get what you pay for.

Great location. No on site breakfast as advertised. Stuff are nice. Bed comfortable.internet not so good.
Stayed 5 nights in Mar 2023

2/10 Terrible

Susan

Disliked: Staff & service
I made a reservation 6 hours before arriving at the hotel. When we arrived we were told we didn’t have a room because someone was sick and their luggage was still in the room. When I made the reservation there were multiple rooms available. The hotel wanted to send us to a sister property but we refused.
Stayed 1 night in Sep 2024

6/10 Okay

Kelsey

Liked: Staff & service
Great location. Room was okay and enough as we only needed it for one night. Pretty old and run down though. Only two towels in the room and no extra toilet paper. The staff at reception made up for it all though as they were incredibly friendly, kind and helpful! It was a breeze to have them arrange a car for us to get to the airport that arrived exactly on time to pick us up.
Stayed 1 night in May 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No idea how this was 9.2 score I fell for it too

Our flight was delayed so we arrived late, if someone asleep in reception counts as 24hr desk service then once we woke him up there was no problem. No room key just a door code that probably doesn’t change. Safe in room Other peoples hair left in bed. Floor broken in places. All taps and showers ran yellow intermittently. Sleeping fully clothed type place. Mosquitoes in room on arrival, balcony door didn’t lock and couldn’t find remote for air con. Stained toilet seat It is not a spa - offers massage nearby. Breakfast is not even on site. Scam No idea how this was 9.2 score I fell for it too
Stayed 3 nights in Mar 2025

10/10 Excellent

Kaija

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice with a balcony and a wonderful view of Hoan Kiem Lake. All staff were extremely courteous and helpful. We got in quite late and were able to get a late check in with no issues. We even forgot a charging block and were able to borrow one from the front desk. Breakfast does end at 9:30 so we slept in a bit too late to make it, but there are many many many dining options around the hotel. After our check out we were able to keep our bags at the hotel while we explored Hanoi old quarter. The hotel is at a really good location for walking around and exploring the old quarter, nice and central. We were also able to get a airport transfer through the hotel, which went very smoothly.
Stayed 1 night in May 2023

10/10 Excellent

Jacqueline Thao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Nov 2023