2/10 糟糕
Fong Yee C.
2024年01月31日
不满意：清洁度
Disappointing & uncomfortable stay in unloved house
This unloved house had inadequate amenities (e.g. kitchen utensils were lacking, pans were uneven making cooking difficult). We arrived in height of summer and the house was a sauna (no AC), making for a very uncomfortable stay. One of the nights, backyard neighbour from hell blasted music at max volume from dusk till after 2am (speakers were directly pointing to our bedrooms and living area), we had 3 young kids who were not able to sleep.
The sofa was sagging and lumpy, the mattresses were saggy and lumpy making for an uncomfortable sleep (if any sleep was possible). For the 4 nights that we were there, there was not sufficient toilet paper, or basic toiletries. The dishwasher was not washing properly, so we had to re-wash everything by hand. BBQ was rusty and looked so filty, we didn't dare / want to use it. Garage was locked, so we were unable to use it. There was a general mustiness to the place. The shower sliding door is jammed / faulty.
Truly a sorry state, despite its location. For the price charged, it was not worth it, we should have stayed home in comfort.
The ppty manager was also not responsive, we emailled asking for late check out, but didn't receive any reply. Had to chase them to take the final payment on phone instead of them following up. Had an impression that they were simply too busy with multiple properties to be able to cope with volume.
Fong Yee C.
2024 年 1 月入住 4 晚