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"Lady (hardly) at the front desk was sullen, disengaged and clearly not at all suited to working in the service industry. My room had no TV remote so I picked up the sheet with the various comtact numbers on it only to discover my room also had no phone. I called reception from my cell and after 3 or 4 hangups reception suggested i go back to the front desk and get another remote. Did this and lo and behold that didnt work either. I packed up my stuff, went to reception to ask for a different room, but before i could i got to hear another guest complaining that the refridgerator in her room didnt work. My new room came with working remote, phone and refridgerator, but the heat was not working! By this time I was too tired to complain so this went unreported."

"Great Staff"

"Location is great - actually unexpectedly quiet Parking was plentiful. Check in was good- fast & super easy. Room was really clean except that there was a pretty nasty smell (I think from the carpet. Like maybe the carpet needs to be washed) I love that the windows open (although just a little) but I had to keep them open b/c of the smell"

"The location of the hotel was great for us. It has a SPECTACULAR view of the Connecticut State Capital and the surrounding green space. Be sure to ask for the view room, as this was what made the stay worthwhile. It was a 10 minute walk to Dunkin Park, a minor league baseball stadium. Attending an event there was the reason for our stay. The adjacent neighborhood is not great. The hotel, while clean, is old and not in top condition. The room itself had been updated, but the bathroom showed a lot of wear."

"Great. "

"We would stay here again we absolutely loved the decor. It was modern funky and grand. We love the bar downstairs with the adorable DJ. She was amazing. I don’t know her name, but we love the music and her vibe. Great location, great price, comfortable bed, clean room."

"It says parking is included but I had to pay for parking every day. Front desk couldn’t fix it, the people she called didn’t fix it. Missed a work meeting because of the whole ordeal. Just the night is $24."

"The host was very communicative and nice. The location is not what we were expecting and is not in a very safe area. We only stayed for the 1st of 4 nights because we felt unsafe in the neighborhood. Also couldn’t sleep because people were screaming at each other in the streets all night long. The next morning I stayed inside for a while instead of going to get breakfast because two guys were fighting right outside the front stoop which was followed by two more boisterous altercations across the street. It really is not a safe neighborhood, even though the place itself was decently clean and decorated."

"The place was alright, definitely not bad nor excellent but it was clean and that’s important. Not much to do in the area (activity wise) "