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馬尼納村莊酒店的評價

2.5 out of 5
馬尼納村莊酒店
57980 HIghway 12, Hatteras, NC

評價

8.8

優異

10 分評分，優異；374 則評價中有 196 則" "
8 分評分，不錯；374 則評價中有 120 則" "
6 分評分，一般；374 則評價中有 40 則" "
4 分評分，欠佳；374 則評價中有 16 則" "
2 分評分，很差；374 則評價中有 2 則" "

9.0/10 

整潔度

9.0/10 

職員與服務

8.6/10 

設施服務

8.6/10 

住宿狀況

8.6/10 

環保程度

評價

10/10 優異

Dariya

讚好：整潔度、職員與服務和住宿狀況
A little outdated, but a great place to stay
於 2023 年 9 月住了 2 晚
Front Desk 於 2023年9月11日的回應
Thank you for taking the time to review your stay at our motel. We are happy you had a pleasant stay.

2/10 很差

KRISHNA CHANDRA

於 2023 年 9 月住了 2 晚

6/10 一般

Morgan

伴侶同遊
讚好：住宿狀況
不滿：整潔度
I feel like this place was okay. The floors were dirty on arrival which was a bit concerning. Nothing was freshened up on any of the days we stayed either.
於 2023 年 8 月住了 3 晚
Front Desk 於 2023年8月30日的回應
Thank you for bringing these issues to our attention. We know that we let you down. We genuinely regret the inconvenience.

10/10 優異

Amanda (Virginia beach)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great and quiet property to stay at!
於 2023 年 8 月住了 3 晚
Jessica 於 2023年8月21日的回應
We appreciate your kind review. We are so happy you enjoyed being here and taking the time to review us. Look forward to you visiting us again soon.

8/10 不錯

Rowena

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Easy check in and they provide fresh towels every day. Close to
於 2023 年 8 月住了 3 晚
Front Desk 於 2023年8月15日的回應
Thank you for choosing our motel. We are happy you enjoyed your stay. Hope to see you again!

4/10 欠佳

Darlene B

家人同遊
讚好：整潔度、職員與服務和設施服務
不滿：住宿狀況
I like the location. Hotel is in dire need of a renovation. Needs new furniture. Also a new air conditioner system.
於 2023 年 8 月住了 2 晚
Front Desk 於 2023年8月9日的回應
We want to thank you for bringing this issue to our attention. We are always looking for ways to better our service and your feedback is an invaluable part of the process. We genuinely regret the inconvenience.

8/10 不錯

Susan

於 2023 年 7 月住了 2 晚
Front Desk 於 2023年8月1日的回應
Thank you for choosing our motel. We are happy you enjoyed your stay!

4/10 欠佳

Wenda

於 2023 年 7 月住了 1 晚
Front Desk 於 2023年8月30日的回應
Our sincerest apologies for the bad experience. Please forgive the inconvenience.

8/10 不錯

Matthew

讚好：整潔度、住宿狀況和客房舒適度
Hatteras doesn’t disappoint.
It was an interesting stay. I’m sure this location is perfect for those that like to charter a fishing trip. The accommodations were fine for our getaway. Close to restaurants and the beach.
於 2023 年 7 月住了 3 晚
Front Desk 於 2023年7月30日的回應
We are happy you enjoyed your stay. Thank you for choosing our motel. We hope to see you again.

8/10 不錯

Carla

伴侶同遊
讚好：整潔度和職員與服務
A localização é excelente,bem como o apartamento. As senhoras da recepção são simpáticas. Na questão do horário do check out ,penso ser muito cedo Gostei muito e tenciono lá voltar
於 2023 年 7 月住了 2 晚
agente de recepción 於 2023年7月30日的回應
Gracias por elegir nuestro hotel. ¡Nos complace que haya disfrutado de su estadía!

10/10 優異

Chadwick

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice stay. Everything was in walking distance and beaches were a short drive away.
於 2023 年 7 月住了 2 晚
Front Desk 於 2023年7月24日的回應
Thank you for choosing our motel. We are happy you enjoyed your stay! Hope to have you as a guest again!

10/10 優異

Marta

讚好：整潔度、職員與服務和住宿狀況
Excelente attention,cleaning.
於 2023 年 7 月住了 2 晚
Front Desk 於 2023年7月11日的回應
Thank you for your feedback. We take pride in catering to our guests' needs the best we can! Happy you enjoyed your stay!

10/10 優異

Robert

讚好：整潔度、職員與服務和住宿狀況
Probably the best spot you’ll find for the price.
於 2023 年 7 月住了 4 晚
Front Desk 於 2023年7月10日的回應
Thank you for your positive comment! We are pleased you enjoyed tour stay. We look forward to seeing you again.

10/10 優異

Maryellen

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Loved the location. Attentiveness of the staff. Great restaurant on-site.
Front Desk 於 2023年7月5日的回應
Thank you so much for choosing Village Marina and Motel! We look forward to your next stay with us!!

8/10 不錯

Stan

於 2023 年 6 月住了 2 晚
Jessica 於 2023年6月16日的回應
Thank you for staying with us and taking the time to give us a good review. We hope you will stay with us again when you are in Hatteras.

10/10 優異

Carol

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Comfortable small apt. Two rooms had everything we needed. Two excellent restaraunts next door. Responsive staff. Beautiful view of harbor.
於 2023 年 6 月住了 2 晚
Front Desk 於 2023年6月14日的回應
We are delighted you enjoyed your stay! We do try to make our guest feel at home. Thank you for choosing our motel.

10/10 優異

Russell

於 2023 年 6 月住了 2 晚
Front Desk 於 2023年7月10日的回應
We are happy you enjoyed your enjoyed your stay! Come see us again!

4/10 欠佳

Joseph

讚好：整潔度
不滿：住宿狀況
於 2023 年 6 月住了 2 晚
Front Desk 於 2023年6月12日的回應
We take our guest feedback very seriously, and it is disconcerting to hear that you did not enjoy your stay with us. We genuinely regret the inconvenience.

10/10 優異

JOEL (LOVETTSVILLE)

於 2023 年 6 月住了 5 晚
Front Desk 於 2023年7月1日的回應
Thank you for choosing Village Marina and Motel, we look forward to your next stay with us!

10/10 優異

Megumi

讚好：整潔度、職員與服務和住宿狀況
It was convenient to be able to take out at the restaurant in the same building as the reception.
於 2023 年 5 月住了 3 晚
Front Desk 於 2023年6月7日的回應
We look forward to your next stay with us.

10/10 優異

Ethel

家人同遊, 多人同遊
讚好：整潔度、職員與服務和住宿狀況
Loved it
於 2023 年 5 月住了 2 晚
Jessica 於 2023年5月30日的回應
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and looking forward to having you again here in Hatteras at our hotel.

6/10 一般

Brad

伴侶同遊
不滿：職員與服務和設施服務
Tried this place since it is so close to the ferry dock to Ocracoke Island. A very basic room managed by the nearby marina. The office was closed after 6 pm. No shampoo provided - soap only. No on-site breakfast options. Had breakfast across the street.
於 2023 年 5 月住了 1 晚
Jessica 於 2023年5月30日的回應
Thank you for your review and for choosing our hotel.

10/10 優異

Craig

多人同遊
讚好：整潔度、職員與服務和住宿狀況
I stayed here due to it's convenience to everything I was looking for on this vacation.
於 2023 年 5 月住了 4 晚
Front Desk 於 2023年5月17日的回應
We are glad you enjoyed your stay and we look forward to seeing you again!

10/10 優異

Holly (Charlotte Courthouse)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Gorgeous
於 2022 年 9 月住了 2 晚
Front Desk 於 2022年9月25日的回應
Thank you for your positive review and for choosing our motel. We enjoyed having you as our guest and hope to see you again soon!

8/10 不錯

Carin

讚好：整潔度、職員與服務、設施服務和住宿狀況
Apartment style with kitchenette and dining table was nice. Good shower. Quiet. Marina next door is picturesque.
於 2022 年 9 月住了 2 晚
Front Desk 於 2022年9月24日的回應
Thank you for choosing our motel. We are pleased you enjoyed your stay. We are looking forward to having you as our guest again soon!

8/10 不錯

Eleanor

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The security on this property is above ANYTHING I have every seen. Do not let the key fool you, it is actually a triple lock!. Harbor is right outside the room and loved seeing the boats come in.
於 2022 年 9 月住了 2 晚
Front Desk 於 2022年9月22日的回應
Thank you for so much for your kind words-we are all delighted that you enjoyed your visit so much. We do try hard to make our guests feel at home, and well taken care of, so it is very rewarding to know how much our guests enjoy themselves. We hope to be able to welcome you back very soon.

8/10 不錯

Nyla

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Location and service.
於 2022 年 9 月住了 6 晚
Front Desk 於 2022年9月21日的回應
On behalf of the Village Marina & Motel, I would like to personally thank you for choosing to stay with us. It was a pleasure to have you as our guest and we truly look forward to your next visit.

10/10 優異

Susan

於 2022 年 9 月住了 3 晚
Front Desk 於 2022年9月20日的回應
On behalf of the Village Marina & Motel,thank you, for choosing to stay with us. It was a pleasure to have you as our guest and we truly look forward to your next visit.

4/10 欠佳

James

家人同遊
讚好：職員與服務
不滿：設施服務和住宿狀況
I’m not sure how this property has so many excellent ratings. It’s a dump.
於 2022 年 9 月住了 2 晚
Front Desk 於 2022年9月20日的回應
Thank you for taking the time to share your experience with us. We take guest feedback very seriously, and it is disconcerting to hear that you did not enjoy your stay with us. What you described does not meet the standard we set forth and we are truly sorry that we did not meet your expectations.

10/10 優異

Lisa

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Rooms was excellent
於 2022 年 9 月住了 5 晚
Front Desk 於 2022年9月14日的回應
We look forward to your next stay with us!

8/10 不錯

Nancy

伴侶同遊
讚好：整潔度和職員與服務
While our room was clean and spacious, there is no air conditioning in the bedroom, we spent two VERY WARM nights even with the ceiling fan going! There is also no ice machine and no blow dryers in the room. I got a blow dryer at the front desk with explicit instructions to return it upon check out or my credit card would be billed $20!! While we enjoyed seeing Hatteras and exploring, I would not stay here again, I can't imagine what its like in that bedroom in the middle of summer!
於 2022 年 9 月住了 2 晚
Front Desk 於 2022年9月16日的回應
Thank you for taking the time to share your experience, as we are always looking for ways to better our service, your feedback is an invaluable part of that process. We regret your feelings of inconvenience, and hope that your future adventures in Hatteras will be more to your liking.

10/10 優異

Lyndall

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff were welcoming and friendly. A clean place perfect in terms of convenience.
於 2022 年 8 月住了 4 晚
Front Desk 於 2022年8月30日的回應
Thank you for your review and for choosing our motel. We are pleased you enjoyed your stay and look forward to having you as our guest again soon.

4/10 欠佳

Rodolfo

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything good except the check in and out times are bad.
於 2022 年 8 月住了 2 晚

10/10 優異

Kathleen

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Really enjoyed our stay here!!
於 2022 年 8 月住了 1 晚
Front Desk 於 2022年8月20日的回應
Thank you so much! We look forward to your next stay with us and hope that it is just around the corner!

8/10 不錯

Earl

家人同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff was very friendly; rooms were very clean with daily housekeeping. The sunset views from the balcony were impressive. Good restaurants nearby. Perfect place to stay for anyone interested in taking a fishing boat charter or just casual boating. The only issue being that the bath towels were rough and very thin. I recommend bringing your own towels. I would still recommend staying here if in the area.
於 2022 年 8 月住了 3 晚
Front Desk 於 2022年8月18日的回應
Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. We want to thank you for bringing this issue to our attention. We are always looking for ways to better our service, and your feedback is an invaluable part of that process.

10/10 優異

Susan

於 2022 年 8 月住了 3 晚
Front Desk 於 2022年8月17日的回應
Thank you for the perfect rating! We are happy you enjoyed your stay. We look forward to having you as our guest again soon!

8/10 不錯

Clare

讚好：職員與服務、設施服務和住宿狀況
於 2022 年 8 月住了 2 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very clean and comfortable accomodations. Staff were great! A few quirks, no shampoo or conditioner provided, no ice machine available but the staff would happily provide you with ice if you call the front desk.
於 2022 年 8 月住了 3 晚
Front Desk 於 2022年8月14日的回應
On behalf of the Village Marina & Motel, I would like to personally thank you for choosing to stay with us. It was a pleasure to have you as our guest and we truly look forward to your next visit.

6/10 一般

Michael

家人同遊
讚好：整潔度和職員與服務
不滿：客房舒適度
New beds needed
The only issue is would be the beds. Otherwise excellent place
於 2022 年 8 月住了 4 晚

10/10 優異

Geoff

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Wonderful place to stay! Quiet and pretty
於 2022 年 8 月住了 4 晚
Front Desk 於 2022年8月10日的回應
Thank you for choosing our hotel and for the good review. We are happy you enjoyed your stay and hope to have you as a guest again.

10/10 優異

Kathryn

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good for the price
It was great for the price. Not the most beautiful room but if your only using the room for sleep it was great for the price
於 2022 年 8 月住了 2 晚
Front Desk 於 2022年8月10日的回應
Thank you! We are happy you enjoyed your stay. Hope to see you again!

6/10 一般

Michele

家人同遊
讚好：整潔度和職員與服務
Not up to the previous reviews I read.
It was okay. Lovely view. Back room needs its own a/c unit. Barely furnished. It was quiet. Parking lot needs designated area just for hotel. Can’t get a spot when restaurant is open. It was nice to walk to shops, restaurants etc. I don’t think I would stay there again unless they invested more in room furnishings and good mattress.
於 2022 年 8 月住了 4 晚
Front Desk 於 2022年8月10日的回應
We are sorry to learn that your experience was less than adequate. Thank you for bringing these issues to our attention. Mattresses are on schedule to be replaced this winter. After looking into AC units for the back room and given we have 12 rooms, at this time that project is extremely costly. We tried to compensate by installing quality ceiling fans. Not sure what kind of furnishings you would have liked to see or where any could be added. We genuinely regret the inconveniences and are happy you enjoyed the view. Thank you for choosing our hotel.

10/10 優異

Aaron

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Enjoyed our stay
於 2022 年 7 月住了 6 晚
Front Desk 於 2022年7月27日的回應
Thank you for the great review! We are happy you enjoyed your stay. Hope to have you as our guest again soon!

10/10 優異

Susan

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The room was great with a kitchenette. Everything was clean and worked well.
於 2022 年 7 月住了 1 晚
Front Desk 於 2022年7月27日的回應
Thank you for the positive feedback. Glad to hear you enjoyed your stay! If you are in our area again, don't hesitate to call us!

10/10 優異

Bethany

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very nice location with beach access within a few minute drive. Gorgeous Marina views. Room was simple and clean. Check in was easy and staff was friendly. Dinkys restaurant is in the same parking lot and is a must!
於 2022 年 7 月住了 3 晚
Front Desk 於 2022年7月25日的回應
Thank you for so much for your kind words-we are all delighted that you enjoyed your visit so much. We do try hard to make our guests feel at home, and well taken care of, so it is very rewarding to know how much our guests enjoy themselves. We hope to be able to welcome you back very soon.

10/10 優異

Artur

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very clean property. Staff very attentive and exceptionally friendly and helpful in all aspects.
於 2022 年 7 月住了 6 晚
Front Desk 於 2022年7月22日的回應
Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. Call us if there is anything we can help you with.

10/10 優異

Liesl

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location for sunsets. Staff is friendly & helpful. Room was pristinely clean. Can't wait to go back!
於 2022 年 7 月住了 1 晚
Front Desk 於 2022年7月21日的回應
We are looking forward to seeing you and your family in the future! Thank you for your kind words!

10/10 優異

Bryan

於 2022 年 7 月住了 1 晚

10/10 優異

Helena M

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was affordable, quiet and clean. Staff was very nice. The only “issue” we had was that our door was almost impossible to get unlocked from the outside. Other than that we enjoyed our stay.
於 2022 年 7 月住了 2 晚
Front Desk 於 2022年7月15日的回應
On behalf of the Village Marina & Motel, I would like to personally thank you for choosing to stay with us. It was a pleasure to have you as our guest and we truly look forward to your next visit.

10/10 優異

Rebecca

於 2022 年 7 月住了 2 晚
Front Desk 於 2022年7月8日的回應
Thank you, we look forward to your next stay with us.