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Wolken Lodge

3.5 star property
A peaceful retreat with poolside relaxation, rejuvenating spa treatments, and bicycle rentals for exploring the natural surroundings

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Located near Kenting National Park, Wolken Lodge welcomes travelers with its rooftop terrace and tranquil garden. Guests can enjoy the outdoor pool or book spa services including massages and aromatherapy—treatments that previous visitors have found genuinely refreshing.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
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HK$561 total
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22 May - 23 May
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Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

Pets are allowed for an extra charge of TWD 1500, per pet (varies based on length of stay), plus a one-off cleaning fee of TWD 1500 and a deposit of TWD 3000 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 5 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet deposit: TWD 3000 per day
  • Pet fee: TWD 1500 per pet (varies based on length of stay) plus a one-off TWD1500 cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Frequently asked questions

Does Wolken Lodge have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Wolken Lodge pet-friendly?

Yes, Wolken Lodge allows dogs (limit 1 total) with a maximum weight of up to 5 kg per pet. There's a deposit of TWD 3000 per day and a fee of TWD 1500 per pet, per day. A cleaning fee of TWD 1500 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Wolken Lodge?

Self-parking is free at this property.

What time is check-in at Wolken Lodge?

Check-in start time: 3 PM; check-in end time: 6:00 PM. After-hours check-in is not available.

What time is check-out at Wolken Lodge?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Does Wolken Lodge provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Wolken Lodge located?

Located in the heart of Hengchun, this hotel is 0.4 mi (0.6 km) from Hengchun Old Town South Gate and 1.6 mi (2.5 km) from Kenting National Park. A Jia's home and Hengchun Night Market are also within 15 minutes.

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Reviews

Reviews

7.2

Good

7.0

Cleanliness

7.2

Location

7.6

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 19 out of 88 reviews
Rating 8 - Good. 34 out of 88 reviews
Rating 6 - Okay. 20 out of 88 reviews
Rating 4 - Poor. 8 out of 88 reviews
Rating 2 - Terrible. 7 out of 88 reviews

Reviews

Verified

2/10 Terrible

Ming-Jen

Disliked: Cleanliness, property conditions & facilities, room comfort
服務態度還好，硬體有些糟，壁紙剝落浴室門邊有壁虎便便，洗手枱沒有洗手皂和擦手巾，浴室僅有浴巾
Stayed 1 night in Feb 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
戶外的浴缸超棒，服務態度不錯。
Stayed 1 night in Dec 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

早餐有待加強

早餐主食雖然不錯且會徵詢用餐時間，但並未事先解說食物內容是否可以接受，結果來了薯條雞塊
Stayed 1 night in Dec 2020
Verified

4/10 Poor

Lu Ning

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

環境清潔很糟糕！

房間很髒！櫃檯態度很差！ 跟櫃檯反應床頭櫃有3處髒污還有枕頭套有印子，結果只擦了2處贓物，枕頭套也沒換！浴室門一層厚厚灰塵都沒擦😡
Stayed 1 night in Oct 2020
Verified

8/10 Good

YUNG CHANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

質感OK

沒有衣櫃 早餐可以再清淡點
Stayed 1 night in Apr 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

位置方便, 價格不貴

會館在恆春老街附近, 步行還算近. 房間整體算整潔, 美中不足的地方是冷氣與冰箱感覺有些老舊. 其餘的服務與設施以這個價位來說都可以接受.
Stayed 2 nights in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
服務親切，有問題都可以快速解決。 只是每天早餐都一樣，吃到第三天覺得有點膩
Stayed 3 nights in Aug 2019
Verified

8/10 Good

Paoyin

Liked: Staff & service

一切都尚可的雲起

浴缸在室外(陽台)，看得出清潔人員有加強清潔過，不過由於浴缸底部有煙蒂燙過的焦痕，心理覺得不舒服於是沒使用；房內的浴室有股淡淡的尿騷味，淋浴用的蓮蓬頭管子破了會一直漏水XD 屋頂的泳池只開到只到下午六點還是七點，根本來不及去，建議加長開放時間。 走路兩分鐘左右就有全聯、再過一個路口有7-11，很方便。 飯店自帶酒吧(讚XD)。 前台(吧台?)每個服務人員態度都很好。
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Bathroom equipment is old and the bathroom is not very clean
Stayed 1 night in May 2019
Verified

8/10 Good

YU-HSIANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

整體住宿感覺

房間還不錯，陽台有浴缸但蠻小的，熱水器很慢才熱不太理想，但整體上還ok,早餐不怎麼好吃只是擺盤好看，頂樓有露天泳池可放鬆
Stayed 1 night in Dec 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體的感覺很好，就是浴缸的氣氛燈壞了，有點不太OK。
Stayed 2 nights in Sep 2018
Verified

2/10 Terrible

Yi Hung

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

進去很後悔

一進房間就有點霉味，然後床投櫃、電話櫃都還有蠻厚的灰塵。接著去洗澡，毛巾還給我破2個洞，看到很傻眼... 接著回床上坐，又看到床上棉被破個洞... 真的受不了，才進去30分鍾不到，我們馬上辦退房，這種房間住不下去。真的太誇張了！！！
Stayed 1 night in Sep 2018
Verified

10/10 Excellent

TienTieh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

環境很好，地點也很好
Stayed 2 nights in Aug 2018
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

墾丁雲起會館

如果是開車要住墾丁以便在附近玩的話，這個飯店旁邊有停車位很方便，附近也有全聯可以臨時買東西，房間內有戶外按摩池可以用。
Stayed 1 night in Apr 2018
Verified

8/10 Good

Ela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
民宿性質的商旅，位置好，買東西方便！
Stayed 1 night in Mar 2018
Verified

4/10 Poor

小慈

Disliked: Cleanliness, property conditions & facilities, room comfort

舊沒關係，環境衛生沒過關

隔音設備超差，毛巾黃還破洞，重點是早餐的杯子幾乎沒洗乾淨，有一個還留有口紅印，餐盤還濕濕的沒烘乾消毒
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
房間是地毯的關係可能因為這樣所以地毯都沒有吸乾淨，我住703窗簾軌道壞了沒辦法整個密合，被子的車縫線裂開，浴缸氣氛燈後來沒沒有亮，其他都能夠接受
Stayed 1 night in Oct 2017
Verified

8/10 Good

Jay

Liked: Staff & service, property conditions & facilities

還不錯

一樓是小酒吧跟早餐， 晚上下去休息不錯， 房間內的燈光有點昏暗， 但陽台外有浴缸不錯，可惜按摩水柱壞了， 頂樓SPA池似乎有使用限制， 建議可以在網站上說清楚一點， 雖然不是開放時間， 但業者很大方開發放讓我們帶小孩上去使用， 服務很好。
Stayed 1 night in Aug 2017
Verified

10/10 Excellent

MEI FEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
有特別幫我們準備 素食ㄉ早餐菜色，另外晚上10~12點還有 駐唱，不錯
Stayed 1 night in Jul 2017
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
整體而言普通，但服務還算親切。 乾淨整潔度有待加強，浴室內還有未清掉的煙蒂(明明是禁菸房!)
Stayed 1 night in Jul 2017
Verified

6/10 Okay

Jay

整體算okay.小細節要注意

整體算okay.小細節要注意.房間打掃和備品的汰換度需要注意。浴巾可以換新的。房間給的杯子也有裂痕。需注意。
Stayed 1 night in Jul 2017
Verified

4/10 Poor

Chienchun

Disliked: Cleanliness, property conditions & facilities, room comfort
隔音差 浴室不太乾淨
Stayed 1 night in Jun 2017
Verified

2/10 Terrible

Andy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't Bother

Dirty Room, not cleaned properly at any time during the stay, they never made the bed once in a week, lazy cleaning staff, breakfast was very poor, no choice, take it or leave it, no coffee at breakfast, had to supply our own. Small pool, never used it as the water was dirty. Spa tub on the room balcony, never used it as no privacy. Overall the place does not live up to the Hotel.Com overview.
Stayed 7 nights in May 2017
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

非民宿的很不錯選擇!

服務很好! 整體都好乾淨! 唯獨是房間WIFI 很慢! 天台個泳池好正! 同埋成個酒店serve 好少人! 好有假日悠閒既感覺!
Verified

6/10 Okay

YUEH-HUA

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

櫃檯服務態度，有待加強。

透過Hotels.com訂房，我們依照往常的經驗拿著編號前往Check in，櫃檯表示無此資料，也說沒有任何Hotels.com的訂房明細。原先以為自己的疏失，因此耐心的再次確認，我再次出示訂購明細，櫃檯連看也不看就說，請我自己聯繫客服，我反問：是否可以提供姓名以供查驗，但櫃檯態度讓我其實有點不悅。完全沒有想要試著幫我解決問題。 最後透過Hotels.com客服聯繫後，才能成功入住。 我想說的是，我不是不講理的人，但是當我出示任何證明時、櫃檯卻只說『你可能要自己想辦法聯繫他們』讓我覺得有點失望。 會館泳池偏小，單車也年久失修，房間的床很大、乾淨舒適這點不可否認。 附近機能也不錯，有7-11、全聯、泰式餐廳等等。 提供些許意見，感謝。