Newcastleton Hermitage Castle Hotels

"The location is nice and good for one stop to take a rest. "

"Room clean and warm with clean towels and very comfortable bed, just needs a coat of paint to brighten it up, staff were excellent and breakfast very good, never had a car so parking not applicable , to be honest I would stay again but they really need the painters in"

"Love service all round will be stopping again defo"

"Perfect hotel for what we needed, central location, lovely room, pool was nice and warm, good food, staff extremely helpful and deal with requests quickly. We would stay again. "

"Large, airy room. All very clean. Friendly and professional staff. Highlight was the buffet breakfast. "

"Met our needs"

"Staff were excellent and so helpful. Food and breakfast service was first class. The bathrrom was very modern clean and well kept. The carpet was stained and did have a little fusty smell however the overall experience and amenties were good in the room. The tea caddy table did need to be bigger was difficult to make drink on there. "

"No"

"Picanha Steak was over cooked. Requested medium-rare but came out medium-well. Breakfast ok, the staff who “greeted” me at the desk didn’t seem interested un customer service. Room lovely however, had one of the renovated rooms. Clean, and well decorated "