“Front desk was overwhelmed when I checked in. They had customers waiting and they were on the phone with a manager trying to resolve issues within the hotel. when they finally help me they promised to refund the room because I had to wait and was given a smoking allowed room in lieu of non-smoking. They eventually check us in. The hotel is noisy due to its location near a main intersection.”
“Front desk was overwhelmed when I checked in. They had customers waiting and they were on the phone with a manager trying to resolve issues within the hotel. when they finally help me they promised to refund the room because I had to wait and was given a smoking allowed room in lieu of non-smoking. They eventually check us in. The hotel is noisy due to its location near a main intersection.”
Rafael