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樺木酒店的評價

3.5 out of 5
樺木酒店
Manchester Road, Heywood, England

評價

7.0

不錯

10 分評分，優異；431 則評價中有 102 則" "
8 分評分，不錯；431 則評價中有 133 則" "
6 分評分，一般；431 則評價中有 102 則" "
4 分評分，欠佳；431 則評價中有 57 則" "
2 分評分，很差；431 則評價中有 37 則" "

7.2/10 

整潔度

7.8/10 

職員與服務

5.8/10 

設施服務

6.4/10 

住宿狀況

7.4/10 

環保程度

評價

10/10 優異

Pak Hei

於 2022 年 7 月住了 16 晚

10/10 優異

Ling

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
留下美好回忆的地方
很好！干净、整洁、舒适。周边环境特别美，我在这里看到了彩虹，度过了一个美好的夜晚。
於 2017 年 6 月住了 1 晚
Hi Thank you for the lovely review. We really do like that our guests enjoy the gardens. You are very lucky in this British weather you enjoyed some sunshine and a rainbow.

6/10 一般

真實旅客

不滿：整潔度、住宿狀況和客房舒適度
一般
酒店是靠在路邊，全木做的，行在走廊上會發出聲音，酒店沒有升降機，如果住二樓行李會不方便，而住在地下，因沒有冷氣，要開窗訓，感覺不太安全，唯一最好的是即叫即做的早餐

4/10 欠佳

Karen

家人同遊
不滿：職員與服務、設施服務和住宿狀況
The property is run down. When we arrived the restaurant area and bar were being used for a private function so we could not use those services. In the evening there wasn't anyone on the property to help us, the front reception was closed. If you were checking out early(before 8am) there was no place to leave the room key, if there was a place they offered no information as to where to leave it.
於 2024 年 5 月住了 1 晚
Birch Hotel 於 2024年5月17日的回應
Thank you for your feedback, we are disheartened to hear that you such an unpleasant experience. When we have a function in our restaurant, unfortunately the restaurant is then not operative for that evening however the bar facility connected to our reception is public and can be used by anyone. We do not have a 24/7 reception (which we normally explain upon check in) however we do have people staying on the property should you require anything. We have a note outside the main front door as well as at reception to call our hotel number for any assistance, even when reception is locked up, the hotel number is still operative after hours. If you leave before reception has arrived, you could just leave the key in the room and we will find it in the morning.Should you stay with us in the future and require any information or assistance, please just call the hotel number provided or send us an email. We hope this explanation helps and apologise for any inconvenience caused.

10/10 優異

Alec

讚好：整潔度、職員與服務、設施服務和住宿狀況
Property location any services just excellent
於 2024 年 2 月住了 3 晚

10/10 優異

Paul

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great place to stay.. staff very friendly… food was great. I Would recommend
於 2024 年 1 月住了 4 晚

10/10 優異

Catherine

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚

6/10 一般

Paul

不滿：客房舒適度
於 2023 年 12 月住了 1 晚

10/10 優異

Nicola

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

6/10 一般

Fola

於 2023 年 12 月住了 1 晚

4/10 欠佳

Michelle

於 2023 年 11 月住了 2 晚

10/10 優異

Paul

讚好：職員與服務和設施服務
於 2023 年 11 月住了 1 晚

4/10 欠佳

Lisa

商務旅客
不滿：職員與服務、設施服務和住宿狀況
Heard the guest upstairs every move. Also was blessed with a window next to the busy road.
於 2023 年 11 月住了 1 晚

8/10 不錯

Nicholas

伴侶同遊
讚好：整潔度、職員與服務和設施服務
Great location with easy motorway access. Not much locally but a short taxi into town is easy to arrange. Building itself needs alittle TLC - various things broken - only small things but just needs alittle investment to put right.
於 2023 年 10 月住了 1 晚
Birch Hotel 於 2023年11月23日的回應
Dear Guest, Thank you so much for your honest and kind review. We understand that the building needs a little TLC and definitely in the process of fixing it up! We appreciated all the feedback we can get!Thanks again!Kind regardsBirch Team

6/10 一般

Clare

伴侶同遊
讚好：職員與服務
Breakfast was nice, staff attentive to all customers on their arrival into dining room. Room was good for price, tv, hairdryer and kettle in room. Bar area nice and well stocked. Nice hotel for cost
於 2023 年 10 月住了 1 晚
Birch Hotel 於 2023年11月23日的回應
Dear Guest, Thank you so much for your honest and kind review! It is much appreciated. We hope to see you again in the near future. Kind regards, Birch Team

10/10 優異

Lorraine

於 2023 年 10 月住了 1 晚

6/10 一般

Moni

多人同遊
於 2023 年 9 月住了 1 晚

4/10 欠佳

Stuart

商務旅客
不滿：整潔度、職員與服務和住宿狀況
Standards
Night 1: Room was dusty and dirty carpet and dirty towel in bathroom on check-in! Night2: power outage in my room and one other but rest hotel ok. Staff struggled to locate tripswitches but eventually did an hour later. Radiator suddenly came on full during night and couldn’t turn down as thermostats had broken off (evidence had been broke before but stuck back on!)! Had to open window to cool room but at 0140hr the traffic noise was too much and I had close it but then couldn’t sleep due to heat and became slightly dehydrated! Night 3: came in from work and heating not fixed no one looked at it as broken thermostat still in sane place it was left and room was boiling hot! Then found cleaning sprays and cloths left on top of toilet! Asked duty manager for a change of room but they didn’t understand why and I had to insist on a move!…got a cooler room but shower just dribbled!…slept better though! Night 4: no additional issues. Check out: asked for invoice for food and drink but got given one for the room booking only! I had to just leave! Won’t be staying here again!
於 2023 年 9 月住了 4 晚

10/10 優異

Darren

伴侶同遊
讚好：整潔度和職員與服務
Booked the hotel for an anniversary, brought back fond memories. Rooms clean and tidy, restaurant was clean and food good. Not really anything to do at the hotel but wasn’t there for that. Happy with the stay and would stay again
於 2023 年 9 月住了 1 晚

6/10 一般

Christine

伴侶同遊
讚好：整潔度和職員與服務
Good easy access close to motorway. Plenty of parking. Friendly helpful staff. Bedroom quite basic, small bathroom with shower. Beds not very comfortable. Walls thin - could hear loud conversation and television from rooms either side. Breakfast cooked fresh to order and was good quality and hot. Not a lot of choice of cold items - only one type of fruit juice, two breakfast cereals, a few fresh fruits, but a good selection of yoghurts.
於 2023 年 9 月住了 2 晚

8/10 不錯

Scott

商務旅客
讚好：整潔度、住宿狀況和客房舒適度
Nice clean hotel. Nice breakfast in morning
於 2023 年 9 月住了 2 晚

10/10 優異

m

於 2023 年 9 月住了 1 晚

8/10 不錯

Paul

讚好：整潔度、職員與服務和住宿狀況
For the price paid a perfectly functional hotel. But out of the way if you don't drive. However local taxis are reasonable. Cooked breakfast was very good with excellent quality ingredients.

8/10 不錯

Lynn

讚好：整潔度、職員與服務和客房舒適度
Hotel experience
Hotel is nice, service was excellent, room a little dated.
於 2023 年 8 月住了 4 晚

10/10 優異

Peter

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚

8/10 不錯

Steve

讚好：職員與服務
It’s with the money, the breakfast is good and the staff are nice
於 2023 年 7 月住了 2 晚
Birch Hotel 於 2023年7月22日的回應
Thank you for your kind review, we appreciate your feedback!Hope to see you at the hotel again soon!

10/10 優異

David

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent value
Excellent value for comfortable overnight stay and breakfast
於 2023 年 7 月住了 1 晚
Birch Hotel 於 2023年7月22日的回應
Thank you for your review. We are happy that you were able to have a comfortable stay with us!We hope to welcome you again soon!

10/10 優異

Ann Marie

讚好：整潔度、職員與服務和住宿狀況
Nice quiet hotel close to where I needed to be.
於 2023 年 7 月住了 1 晚
Birch Hotel 於 2023年7月10日的回應
Thank you for your review and good feedback.We truly appreciate it and we are pleased to hear that you enjoyed your stay with us!

6/10 一般

H

商務旅客
Clean ,presentable ,pleasant staff Only overnight stay
於 2023 年 7 月住了 1 晚
Birch Hotel 於 2023年7月22日的回應
Thank you for your review, we appreciate your feedback!

10/10 優異

Maureen

於 2023 年 6 月住了 1 晚

8/10 不錯

Carl

於 2023 年 6 月住了 1 晚

10/10 優異

Louise

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Highly Recommend
Me & my Husband stayed here when going to a concert in Manchester, Amazing service, great value for money very friendly & helpful staff. Clean & fresh, rooms perfect size with a lovely view of the fountain. Breakfast was also very very good, would highly recommend and will definatley stay here again if we visit the area in the future.
於 2023 年 6 月住了 1 晚
Birch Hotel 於 2023年6月29日的回應
Good Day Thank you so much for your kind review, we do appreciate it and we hope to welcome you again at our Hotel soon!

2/10 很差

真實旅客

商務旅客
不滿：整潔度、住宿狀況和客房舒適度
Very poor
The bedding on the top was dirty. Like someone lied down there with a dirty shoes on!The shower has one missing door so you cannot close the cabin! The other half glass is falling out! Smell of oil paint from the painted furniture!
於 2023 年 5 月住了 1 晚

8/10 不錯

真實旅客

商務旅客
讚好：整潔度和職員與服務
於 2023 年 5 月住了 2 晚

10/10 優異

LINDA

於 2023 年 5 月住了 1 晚

10/10 優異

David

於 2023 年 6 月住了 1 晚

10/10 優異

John

於 2023 年 5 月住了 2 晚

4/10 欠佳

Catherine

於 2023 年 4 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 4 月住了 1 晚

10/10 優異

Jagadish Babu

於 2023 年 3 月住了 1 晚

10/10 優異

Christopher

於 2023 年 3 月住了 1 晚

10/10 優異

Geoffrey

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good stay
Good basic hotel, they have made a good job on the reception and the referbed room was clean and bright
於 2023 年 2 月住了 1 晚

4/10 欠佳

Michael

於 2023 年 2 月住了 2 晚

10/10 優異

Magdalena

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Wonderful friendly staff
Very friendly staff. Very welcoming. Had events and Christmas parties going and we were welcomed. Wonderful people. The hotel room was clean, comfortable beds. Wish there were microwaves in the rooms but the staff were very helpful when we needed to warm up our food. Outside the hotel was clean, with a nice water fountain! Will definitely stay there again.
於 2022 年 12 月住了 2 晚

10/10 優異

Nehal

於 2022 年 11 月住了 1 晚

10/10 優異

Stewart

於 2022 年 11 月住了 1 晚

8/10 不錯

Linda

讚好：整潔度、職員與服務和客房舒適度
On route stay. Okay
於 2022 年 11 月住了 1 晚

8/10 不錯

Thomas

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The Birch Hotel
A nice small hotel which was easy to find and was very good value for money. Wifi in the room wasn't great but i managed to do what i needed despite losing connections. The restaurant was standard and the quality of the food was good. I would stay again.
於 2022 年 11 月住了 1 晚

10/10 優異

Robert

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Lovely small hotel
Whilst working in Bolton I have been staying in this lovely small hotel with great staff. The hotel is very close to motorways and great value for money.
於 2022 年 10 月住了 4 晚

6/10 一般

Tanya

於 2022 年 10 月住了 1 晚