2/10 糟糕
Raeanne B.
2024年05月1日
不满意:清洁度
BED BUGS!!!!!!!
I'm never the one to write reviews...but this one is needed to worn future guests. At first I was pretty happy with room when we checked in. After one night my husband and I started noticing bites on our legs and arms. After the 2nd night we had our friends that live on the island come check our room. Within 5 minutes of searching the bed, we found SO many little tiny bed bugs. We then realized that the room was not so clean afterall and there is no way they actually deep clean that room. After letting the host know, they couldn't fo anything for us other than allowing us to check out early. We wasted an entire day of our vacation washing ALL of our clothes as we didn't want to take any bugs with us. We then had to find a hotel last minute and move hotels because there was no way we were staying another night in that place! The staff lady at the front desk was super rude when we were trying to ask questions. Overall - horrible experience with this place. The host only refunded us 4 of the 8 nights that we booked when we only stayed 3 nights. I am still hoping to receive a full refund for the entire stay as it was hands down the dirtiest and unpleasant hotel stay I have ever experienced.
Raeanne B.
2024 年 4 月入住 4 晚