Trois-Ilets House of Sugar Hotels

"Positve--the location and size of the room. Very clean."

"Room was clean and comfortable. Bed was a little firm and lotion in the bathroom would've been a nice amenity. The staff were always very attentive, helpful and friendly. Included breakfast and dinner made this stay an excellent value and food was tasty with much variety. The layout and greenery on the grounds give it a warm, welcoming and relaxing vibe. The compound is also quiet and this contributed to a relaxed atmosphere for vacationing"

"The apartment required improvement. It was unusual that there was a cupboard to hang clothes but there was no bar or hangars to hang clothes. A dresser in the bedroom would have been good. One of the bedside lights did not work. There were a lot of ants in the kitchen. That is expected in the Caribbean but this was a lot on the kitchen counter and in the microwave."

"I was fortunate to get a pool-view room, and it was truly beautiful. The location is excellent — walking distance to the beach, with convenient stores nearby, making the stay easy and relaxed. The room was clean, comfortable, and peaceful. One of the highlights was hearing the sound of the ocean from the balcony. Birds would come and quietly share the table with us — unexpected little visitors that made the experience feel special and connected to nature. The hotel has great potential to grow. The pool is lovely, and the overall environment is soothing and restorative. However, there are areas that need improvement. The front desk staff did not speak English or Spanish, and when I asked about the spa that is advertised, I was told they don’t have one. Once in the room, we also had to request body wash, which should already be provided. Because of these details, I wouldn’t classify this as a 4-star hotel at the moment. I would give it 3 stars, with the hope that small improvements could elevate the experience significantly."

"Les gouvernantes étaient très accommodantes, nous avons manqué de rien. La chambre et la salle de bain étaient toujours soigneusement nettoyées. La réception a répondu à toutes nos demandes. Le jardinier a gentiment soufflé les feuilles du terrain de tennis à notre demande. Toute l’équipe nous a servie avec courtoisie et sourire. Le site est agréable avec un très beau jardin et un magnifique paysage de la mer et Fort de France au loin. C’est aussi situé tout près village avec restos et petites boutiques. La plage est magnifique, très peu de vagues et l’eau est propre. Nous y retournerons avec les enfants. "

"Clean, great location, pleasant staff."

"Comfortable clean room, nice balcony view, friendly staff although there was a language barrier. Charles at front desk was wonderful. Clean pool and surroundings. Lovely garden with Caribbean plants. Needs a wider variety of drinks at bar. But all in all…. A lovely stay. Attention is needed on the slippery steps to the ocean from the beach. "

"It was nice "