Hard to answer questions about the property since I never saw the inside. I drove in from Shreveport, LA with my sick husband for several appointments at M.D. Anderson Cancer Center. Arrived just before check-in time 4:00. I messaged the host, Saater, telling him I was at the property but did not have code to get in. I waited a bit and messaged again, called, messaged Well you get the picture. He never called or messaged me back. I waited an hour in the driveway with a sick husband and 2 dogs in July heat. Didn’t want to get stuck with all of us trying to sleep in the car so I left in search of a place to stay. Some where between 6-7:00 I finally got a message saying there had been a late check out and the cleaning crew was getting the house ready. Lots of excuses about not having his phone with him. Of course that didn’t explain why he had not let me know the situation earlier. I could have waited if I had known what was going on. I have asked for a refund that works about as good as the rest of his communication skills. I don’t recommend you reserve unless you don’t mind waisting your time because this host is not capable of doing his job or just doesn’t care. But he does know how make excuses.
July 12, 2026