“Staff, accommodation and food were great, though staying for 10 days we virtually had every dish from The Ocean menu! It did get a bit boring! The Mexican restaurant was very noisy and service was poor, and we only went there once because of that.
Disappointed that we weren’t told beforehand about the lack of Spa activities due to staff illness. We were looking forward to the odd experience and they were not available unless we went into St Peter Port.
The road closure was also a problem which……
“A lovely stay. The staff were very welcoming and beds/rooms comfortable. Both breakfast and evening meal were very well presented and cooked and restaurant manager was always cheerful and helpful. I will most definitely be coming back to stay.”
“I thought I wrote one the other day. We are very happy with the location, cleanliness, decor, staff especially Kati. Dinner at the Copenhagen was delicious and memorable.”
“We really were impressed by the entire business. Staff , food , gardens , and our comfortable bedroom. The air con especially came in handy. We couldn’t fault the entire experience and would highly recommend it to anyone . Thanks all”
“The food in the hotel restraunt was first class and the restaurant staff were excellent, helpful, courteous and always with a smile.
The only downside, and it's not a criticism of the hotel, Guernsey is VERY hilly and the hotel is at the top of a VERY steep hill, and taxis in St Peter's Port are non-existant.
The island bus service is very good but don't reley on the timetables pinned to every bus stop, get a timetable from the bus office opposite the bus stands.”
“Great position with lovely views over St Peter Port Harbour, from our balcony and the dining room. The food in the restaurant was first class with an extensive menu and local fish and ingredients. Breakfasts were also excellent. The staff were friendly and helpful and made our stay great. We could not fault anything.”
“If you’re thinking of booking a compact room from this hotel then please don’t go by the pictures supplied online. You may be better off paying a bit more for a normal room though I’d be interested to see the size of these before I could comment. Our room was like a shoebox, I’ve never stayed in such a small room and with one tiny tiny window in the corner. If you’re claustrophobic this would not be for you.”
“A really homely stay with a great breakfast. I was a solo traveller and felt safe there. The staff were extremely friendly and helpful. The hotel could perhaps do with some updating but nevertheless I enjoyed my stay”
“The room has lovely sea views but the carpet is heavily stained and the decor generally quite tired. The room was also incredibly hot despite being offered a fan by the helpful staff. It is a great hindrance that the windows cannot be opened more than a few inches.
For a hotel of this reputation and in this price range, air conditioning should be incorporated throughout.
The ground floor area and amenities like the pool are wonderful, as are the friendly staff.
The fabric of the hotel (e.g.……
“The first thing to say is that we had a really great week staying at The Imperial and we would go back. The first night was not good as we were given a very noisy room (no 6) at the back of the hotel above the kitchen on one side and above the public bar on the other. Despite being fully booked, the staff did everything to sort this out and we were given another room - much better. The hotel is being slowly updated so has an old-fashioned feel, especially the bathrooms. Breakfast was excellent……
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