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The Hey Hotel

4.0 star property
Travelers start their day with a hearty breakfast buffet before heading out to explore the adventures waiting in the heart of Interlaken

Choose dates to view prices

The Hey Hotel captures Interlaken's energetic spirit with contemporary design and active experiences. Guests enjoy a breakfast buffet, art gallery, and ropes course. Multilingual staff assist with your stay, while free WiFi and luggage storage near Mystery Rooms add convenience.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
The current price is HK$3,789
HK$4,003 total
includes taxes & fees
13 Jun - 14 Jun
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About this property

The Hey Hotel

  • Upscale hotel near Lake Thun
  • Consider a stay at The Hey Hotel and take advantage of a free breakfast buffet, an art gallery on-site and a shopping centre on-site. Active travellers can enjoy a ropes course at this hotel. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • Self-parking (surcharge), free newspapers and luggage storage
    • 3 meeting rooms, a lift and smoke-free property
    • A 24-hour front desk, multilingual staff and a banquet hall
    • Guest reviews say great things about the helpful staff and location
  • Room features
  • All 192 rooms have comforts such as air conditioning, in addition to perks such as free WiFi and safes.
  • Extra amenities include:
    • Baths or showers, free toiletries and hairdryers
    • TVs with cable channels
    • Electric kettles, heating and daily housekeeping

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are available for CHF 10.00 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April to 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: CHF 15.00 per day
  • Nearby parking fee: CHF 15.00 per day(492 ft away; open 24 hours)
  • Pet fee: CHF 15 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Frequently asked questions

Is The Hey Hotel pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of CHF 15 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at The Hey Hotel?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at The Hey Hotel on 13 Jun 2026 start from HK$3,789, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Hey Hotel?

Self-parking is available for CHF 15.00 per day.

What time is check-in at The Hey Hotel?

Check-in start time: 3:00 PM; check-in end time: 5:30 AM.

What time is check-out at The Hey Hotel?

Checkout is at 11:00 AM.

Where is The Hey Hotel located?

Located in Central Interlaken, this hotel is within a 5-minute walk of Hoeheweg, Höhematte Park and Kunsthaus Interlaken. Alpine Garden and Interlaken Casino are also within 10 minutes. Interlaken West Station is only a 4-minute walk and Interlaken West Ferry Terminal is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.0

Cleanliness

8.4

Amenities

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 287 out of 516 reviews
Rating 8 - Good. 140 out of 516 reviews
Rating 6 - Okay. 57 out of 516 reviews
Rating 4 - Poor. 21 out of 516 reviews
Rating 2 - Terrible. 11 out of 516 reviews

Reviews

Verified

8/10 Good

CHRISTINE MARGARET JOY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast was perfect, staff are all nice and he hotel is an easy access to everything.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is big and clean. The staff are friendly and warm. The breakfast is awesome!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
Great size room with amazing views. Very clean and comfortable bed. Friendly staff and great location. Would stay here again.
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Jeffrey

Liked: Staff & service
Room is clean and fragrant. However, there’s a lot of noises at past midnight that can be heard. A lot of construction going on during daytime. Breakfast is nice but can improve by changing set of menu each day. Staff are amazing and helpful.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

daniel

Liked: Cleanliness, amenities, property conditions & facilities
Great location!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
All staff were very helpful; good location; Bedroom fine. Would be happy to stay there for next year ski-Ing.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Room was perfect for 3 of us, clean and roomy. Front desk staff were very helpful in helping us navigate the city for a 1 night stay
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff, cool decor
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Amardeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, clean property and nice hotel
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Siew Ching

Staff was helpful, location was very conveniently situated at the city centre. Good views and breakfast. However, the room was slightly dirty. Dust was found all over the sheets.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

chenai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location , staff are very kind and helpful , spacious room with comfortable bed ( booked standard double room ) , the luggage holding service was a great feature , breakfast buffet had plenty options. Overall lovely stay
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely central hotel, beautiful balcony room with fantastic views .... would 100% recommend 👌
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and well kept property
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Ka Shing Jacky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Staff are helpful in showing direction. Great spot to travel to different traveling spot.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to the train station and shopping and dining options.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel Supportive staff Perfect location
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in a central location, with good facilities. Very clean and comfortable. Helpful staff. Small leak between shower head and pipe to it, not a big issue.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great location for walking around the city, neighborhoods, river, etc.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Kalpana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service and Breakfast was amazing! Rooms were really Nice!
Stayed 1 night in Aug 2024
Verified

8/10 Good

Shahbod

Liked: Cleanliness, amenities, property conditions & facilities
Nice quiet room. Good breakfast
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Subhendu

Liked: Cleanliness, property conditions & facilities, room comfort

Amazing property and warm hospitality

This is an excellent property to stay with family. In the heart of the city connecting both interlaken OST and West. Staffs were extreamly cooperative and liked the room size and the amenities in the hotel. Had an wonderful experience in breakfast as the staffs in restaurant were very warm and welcoming and ensure the guests goes out with a smile
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Convenient and friendly staff!
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel family room was very spacious and clean. The staffs are friendly and welcoming . Great area and close to attractions.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Nizar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was easy, and the staff were friendly and accommodating. Although the rooms were warm due to the heat wave, the fan they provided made a big difference.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful breakfast room and good breakfast.
Stayed 2 nights in Apr 2024