室內泳池、季節性室外泳池;7:30 至 20:00 開放;小屋 (收費)、泳池傘

伊斯坦堡弗洛亞皇冠假日酒店 (IHG 旗下酒店)的評價

5 out of 5
伊斯坦堡弗洛亞皇冠假日酒店 (IHG 旗下酒店)
Yesilkoy Halkali Caddesi No: 95, Senlikkoy Mahellesi Florya, Istanbul

評價

8.6

優異

10 分評分,優異;1002 則評價中有 583 則" "
8 分評分,不錯;1002 則評價中有 230 則" "
6 分評分,一般;1002 則評價中有 90 則" "
4 分評分,欠佳;1002 則評價中有 45 則" "
2 分評分,很差;1002 則評價中有 54 則" "

9.0/10 

整潔度

8.6/10 

職員與服務

8.8/10 

設施服務

8.8/10 

住宿狀況

8.8/10 

環保程度

評價

10/10 優異

Manli

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 5 月住了 1 晚
Guest Relations Manager - Begum Girgin 於 2022年5月22日的回應
Dear Manli, Thank you for taking a moment to share your feedback, I am pleased to hear you like our hotel and that you enjoyed your recent stay with us at Crowne Plaza Istanbul Florya. I hope that you will choose our hotel again next time you stay in the area and we will look forward to welcoming you back. Kind Regards, Begüm Girgin Guest Relations Manager

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
good!
於 2018 年 5 月住了 2 晚
Guest Relations Manager - Begum Girgin 於 2018年5月18日的回應
Dear Valuable Guest, Thank you for choosing to stay at Crowne Plaza İstanbul Florya Hotel .We highly appreciate you taking your time to write us this review and your feedback is most valuable. Your compliments and recommendation mean a lot to us as it was all our pleasure having you here. We hope to see you back again soon! Kind Rgeards, Guest Relations Manager - Begum Girgin

10/10 優異

jean (taiwan)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
飯店的景色非常好,住起來非常舒適,周遭環境很棒,離機場距離很近,飯店員工非常友善,是個非常愉快的住宿經驗,有機會一定還會再入住!
於 2018 年 3 月住了 1 晚
Guest Relations Manager Begum Girgin 於 2018年5月18日的回應
Dear Jean, Warm greetings from Crowne Plaza İstanbul Florya! I would like to thank you very much for being our guest as well as sharing your comments. Our major goal is our guest’s happiness and I am delighted to learn that we managed to reach your expectations with our services, friendly staff ,comfortable of rooms and convenient location . All of our team members totally focus on our guests’ needs and try to ensure that they are having a pleasant stay at our property.. It will be great honor to provide you our services again on your next visit. I would like to express my sincere regards on behalf of our team members. We will be looking forward to welcoming you again to Crowne Plaza İstanbul Florya! Kind Regards, Guest Relations Manager - Begum Girgin

8/10 不錯

RAZAN (RIYADH)

於 2024 年 4 月住了 9 晚
Guest Experience Director - Begum Girgin 於 2024年4月29日的回應
Değerli Misafirimiz Ramazan Bey,Crowne Plaza İstanbul Florya Oteli'ni tercih ederek değerli görüşlerinizi paylaştığınız için şahsım ve çalışma arkadaşlarım adına teşekkür ederim. Otelimizden ve hizmetlerimizden memnun kaldığınızı öğrenmiş olmaktan mutluluk duymaktayız. Amacımız, değerli misafirlerimize üstün konfor ve en kaliteli hizmeti güleryüzlü çalışma arkadaşlarımız ile sunmaktır. İstanbul'a gerçekleştireceğiniz tüm seyahatlerde sizi ağırlayabilmek ümidi ile saygılar sunarım. Saygılarımla,

10/10 優異

ABDULHAKK

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 5 晚
Guest Experience Director - Begum Girgin 於 2024年4月26日的回應
Dear Abdulhakk,Thank you for staying with us. We truly appreciate you for taking your time to write this fantastic review. Your honest feedback is of great value for us as well as your personal recommendations. It makes us very happy to know that you had an overall divine stay at our hotel and we are thankful for your kind compliments. It is indeed all our pleasure to have you here, and we already look forward to welcome you back in the future.Kind Regards

10/10 優異

Sonia

於 2024 年 4 月住了 7 晚
Guest Experience Director - Begum Girgin 於 2024年5月9日的回應
Dear Sonia,Thank you for choosing to stay at Crowne Plaza Istanbul Florya and for taking the time to share your comments regarding your recent stay at our hotel.We are indeed delighted to learn that you have fully enjoyed the time spent with us. Your complimenting evaluation is surely a great motivation and encourage us to strive for providing even better service every day. We are looking forward to welcome you back at Crowne Plaza Istanbul Florya.Best regards,Begüm GirginGuest Experience Director

10/10 優異

Urszula

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 8 晚
Guest Experience Director - Begum Girgin 於 2024年4月15日的回應
Dear Urszula,Thank you for choosing to stay at Crowne Plaza Istanbul Florya and for taking the time to share your comments regarding your recent stay at our hotel.We are indeed delighted to learn that you have fully enjoyed the time spent with us. Your complimenting evaluation is surely a great motivation and encourage us to strive for providing even better service every day. We are looking forward to welcome you back at Crowne Plaza Istanbul Florya.Best regards,

8/10 不錯

Jumana

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
the location the view from my room
於 2024 年 2 月住了 1 晚
Guest Experience Director - Begum Girgin 於 2024年3月22日的回應
Dear Jumana,We would like to thank you for taking the time to share your experience at Crowne Plaza Istanbul Florya. We are also happy to understand that you have enjoyed our hotel. We are delighted to learn that we managed to reach your expectations; which is our major goal and you were pleased with our ideal location next to the worlds biggest thematic aquarium İstanbul Akvaryum and the shopping mall Aqua Florya offering easy access to the restaurants and recreational areas around. Special thanks for mentioning our comfortable, spacious rooms with unique sea view.It makes us very happy to know that you had an overall divine stay at our hotel and we are thankful for your kind compliments. It is indeed all our pleasure to have you here, and we already look forward to welcome you back in the future.Kind Regards,Begüm GirginGuest Experience Director

10/10 優異

Feras

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very friendly great view
於 2024 年 3 月住了 3 晚
Guest Experience Director - Begum Girgin 於 2024年3月5日的回應
Dear Feras,We would like to thank you for taking the time to share your experience at Crowne Plaza Istanbul Florya. We are also happy to understand that you have enjoyed our hotel. We are delighted to learn that we managed to reach your expectations; which is our major goal and you were pleased with our unique sea view and friendly staff.It makes us very happy to know that you had an overall divine stay at our hotel and we are thankful for your kind compliments. It is indeed all our pleasure to have you here, and we already look forward to welcome you back in the future.Kind Regards,Begüm GirginGuest Experience Director

10/10 優異

Christophe

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Très professionnel
於 2024 年 2 月住了 2 晚
Guest Experience Director - Begum Girgin 於 2024年3月3日的回應
Dear Christophe,Thank you for staying with us. We truly appreciate you for taking your time to write this fantastic review. Your honest feedback is of great value for us as well as your personal recommendations. It makes us very happy to know that you had an overall divine stay at our hotel and we are thankful for your kind compliments. It is indeed all our pleasure to have you here, and we already look forward to welcome you back in the future.Kind Regards,Begum GirginGuest Experience Director

10/10 優異

Kenia

家人同遊
讚好:住宿狀況
I loved everything about this hotel. I highly recommend
於 2024 年 2 月住了 10 晚
Guest Experience Director - Begum Girgin 於 2024年2月29日的回應
Dear Kenia,Thank you for staying with us. We truly appreciate you for taking your time to write this fantastic review. Your honest feedback is of great value for us as well as your personal recommendations. It makes us very happy to know that you had an overall divine stay at our hotel and we are thankful for your kind compliments. It is indeed all our pleasure to have you here, and we already look forward to welcome you back in the future.Kind RegardsBegum GirginGuest Experience Director

8/10 不錯

Emircan

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 2 晚

10/10 優異

Veysi

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚

10/10 優異

Hidayet

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 2 晚

10/10 優異

Franco

商務旅客
讚好:整潔度和客房舒適度
於 2024 年 2 月住了 1 晚
Guest Experience Director - Begum Girgin 於 2024年2月26日的回應
Dear Franco,Thank you for taking a moment to share your feedback, I am pleased to hear you like our hotel and that you enjoyed your recent stay with us at Crowne Plaza Istanbul Florya. I hope that you will choose our hotel again next time you stay in the area and we will look forward to welcoming you backKind Regards,Begüm GirginGuest Experience Director

8/10 不錯

Firas

家人同遊
讚好:整潔度和住宿狀況
不滿:職員與服務
Every thing was perfect , but they have a routine that they send the staff to do something called control , they open the door on you without asking , what she say ,,, she said she want to check how many persons in the room , i got mad from her and i mad a complain on the reception .... thats really unacceptable
於 2024 年 2 月住了 1 晚
Guest Experience Director - Begum Girgin 於 2024年2月26日的回應
Dear Firas,Thank you for taking a moment to share your feedback, I am pleased to hear you like our hotel and that you enjoyed your recent stay with us at Crowne Plaza Istanbul Florya. Concerning your remark, we have already shared your comment with the related department and taken the necessary notes. Once more thank you for being our guest and helping to us for our improvement. Looking forward to welcoming you back soon to your "home" in Istanbul I remain. Sincerely yours, Begüm GirginGuest Experience Director

10/10 優異

Ramazan

於 2024 年 2 月住了 2 晚

10/10 優異

Abdullah

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 2 晚
Guest Experience Director - Begum Girgin 於 2024年2月17日的回應
Dear Abdullah,Thank you for choosing to stay with us at Crowne Plaza Istanbul Florya and for sharing your kind comments regarding your recent visitWe are indeed delighted to learn that you have enjoyed the time spent with us. Your complimenting evaluation is surely a great motivation and encourage us to strive for providing even better service every day. We are always looking forward to welcome you again at Crowne Plaza İstanbul Florya. Kind Regards,Begüm GirginGuest Experience Director

10/10 優異

Abed

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚
Guest Experience Director - Begum Girgin 於 2024年2月16日的回應
Dear Abed,Many thanks for choosing to stay at Crowne Plaza İstanbul Florya as well as sharing your review with us. Guest happiness is very important for us and with this point of view, we try to supply the best service to our esteemed guests. Once again thank you for being our guest and definitely we are looking forward to welcoming you to our hotel again soon. Sincerely yoursBegüm GirginGuest Experience Director

10/10 優異

Serhat

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Yorumum
Harika lokasyon — iyi restoranlara, alışveriş merkezine, akvaryuma çok yakın. Harika manzara — denize sıfır. Kolay ulaşım — yeterince taksi bulmak mümkün; üstelik Marmaray’a çok yakın. Yeterince park yeri — üç katlı otoparkı ve valesi var. Harika kahvaltı— aradığınız her şey mevcut. Yardımcı personel — yardım etmekten memnuniyet duyuyorlar. Mutlu müşteriler — iyi hizmetin kaçınılmaz sonucu…
於 2024 年 2 月住了 3 晚

8/10 不錯

真實旅客

於 2024 年 2 月住了 1 晚
Guest Experience Director - Begum Girgin 於 2024年2月10日的回應
Dear Valued Guest,Many thanks for choosing to stay at Crowne Plaza İstanbul Florya as well as sharing your review with us. Guest happiness is very important for us and with this point of view, we try to supply the best service to our esteemed guests. Once again thank you for being our guest and definitely we are looking forward to welcoming you to our hotel again soon. Sincerely yoursBegüm GirginGuest Experience Director

8/10 不錯

Alexandre

多人同遊
讚好:整潔度、職員與服務和住宿狀況
Just do not touch the mini-bar, it is crazy. One can of Coke is $10, a 200 gram bottle of crappy wine $20. But you will know it after seeing the final bill
於 2024 年 1 月住了 4 晚
Guest Experience Director - Begum Girgin 於 2024年2月8日的回應
Dear Alexandre,Thank you for taking the time to tell us about your experience at Crowne Plaza ISTANBUL - FLORYA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Concerning your remark, we have already shared your comment with the related department and taken the necessary notes.We hope that you will give us the opportunity to serve you again in the future.Kind Regards,Begüm GirginGuest Experience Director

10/10 優異

Hüseyin Can

於 2024 年 2 月住了 2 晚
Guest Experience Director - Begum Girgin 於 2024年2月6日的回應
Değerli Misafirimiz Hüseyin Can, Crowne Plaza İstanbul Florya Oteli'ni tercih ederek değerli görüşlerinizi paylaştığınız için şahsım ve çalışma arkadaşlarım adına teşekkür ederim. Otelimizden ve hizmetlerimizden memnun kaldığınızı öğrenmiş olmaktan mutluluk duymaktayız. Amacımız, değerli misafirlerimize üstün konfor ve en kaliteli hizmeti güleryüzlü çalışma arkadaşlarımız ile sunmaktır. İstanbul'a gerçekleştireceğiniz tüm seyahatlerde sizi ağırlayabilmek ümidi ile saygılar sunarım. Saygılarımla,Begüm GirginGuest Experience Director

10/10 優異

Agadovran

於 2024 年 2 月住了 1 晚
Guest Experience Director - Begum Girgin 於 2024年2月6日的回應
Dear Agodavran,Thank you for staying with us. We truly appreciate you for taking your time to write this fantastic review. Your honest feedback is of great value for us as well as your personal recommendations. It makes us very happy to know that you had an overall divine stay at our hotel and we are thankful for your kind compliments. It is indeed all our pleasure to have you here, and we already look forward to welcome you back in the future.Kind RegardsBegum GirginGuest Experience Director

10/10 優異

Akif

於 2024 年 1 月住了 2 晚
Guest Experience Director - Begum Girgin 於 2024年2月1日的回應
Değerli Misafirimiz Akif Bey,Crowne Plaza İstanbul Florya Oteli'ni tercih ederek değerli görüşlerinizi paylaştığınız için şahsım ve çalışma arkadaşlarım adına teşekkür ederim. Otelimizden ve hizmetlerimizden memnun kaldığınızı öğrenmiş olmaktan mutluluk duymaktayız. Amacımız, değerli misafirlerimize üstün konfor ve en kaliteli hizmeti güleryüzlü çalışma arkadaşlarımız ile sunmaktır. İstanbul'a gerçekleştireceğiniz tüm seyahatlerde sizi ağırlayabilmek ümidi ile saygılar sunarım. Saygılarımla,Begüm GirginGuest Experience Director

10/10 優異

Nga Yin

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Really peaceful, nice views…. High recommend Staff nice
於 2024 年 1 月住了 4 晚
Guest Experience Director - Begum Girgin 於 2024年1月30日的回應
Dear Nga Yin,Warm greetings from İstanbul and I would like to take this opportunity to thank you for choosing Crowne Plaza İstanbul Florya during your recent visit to our great city. Comments of our esteemed guests are examined in detail since their happiness and comfort are our priorities. Our management ensures that each service given is being in accordance with our procedures and guidelines. Management team strictly controls each step applied by the staff members and regular trainings are given. We are happy to learn that you liked our unique view and helpful team member. Once again thank you for being our guest and we are looking forward to having a pleasure of welcoming you to our hotel again soon. SincerelyBegüm GirginGuest Experience Director

10/10 優異

Sara (Carlstadt)

商務旅客
讚好:整潔度、職員與服務和住宿狀況
Gorkmen at the reception desk was extra helpful. He made the check out process smooth and easy. Explained everything in full and was very pleasant
於 2024 年 1 月住了 3 晚
Guest Experience Director - Begum Girgin 於 2024年1月27日的回應
Dear Sara,Warm greetings from Crowne Plaza İstanbul Florya. Thank you for choosing to stay in our hotel as well as sharing your precious review with us. Guest satisfaction is our major priority and we ensure that we strictly respect our standards aiming a great stay. Please let me kindly share with you that team members of our hotel try to supply the best service and show their sincere hospitality. Once again, thank you for being our guest and looking forward to welcoming you to our hotel when your travel plans bring you back to İstanbul. Sincerely yours,Begüm GirginGuest Experience Director

8/10 不錯

Jonathan

於 2024 年 1 月住了 1 晚
Guest Experience Director - Begum Girgin 於 2024年2月11日的回應
Dear Jonathan,Many thanks for choosing to stay at Crowne Plaza İstanbul Florya as well as sharing your review with us. Guest happiness is very important for us and with this point of view, we try to supply the best service to our esteemed guests. Once again thank you for being our guest and definitely we are looking forward to welcoming you to our hotel again soon. Sincerely yoursBegüm GirginGuest Experience Director

10/10 優異

Tuncay

於 2024 年 1 月住了 1 晚
Guest Experience Director - Begum Girgin 於 2024年1月22日的回應
Değerli Misafirimiz Tuncay Bey,Crowne Plaza İstanbul Florya Oteli'ni tercih ederek değerli görüşlerinizi paylaştığınız için şahsım ve çalışma arkadaşlarım adına teşekkür ederim. Otelimizden ve hizmetlerimizden memnun kaldığınızı öğrenmiş olmaktan mutluluk duymaktayız. Amacımız, değerli misafirlerimize üstün konfor ve en kaliteli hizmeti güleryüzlü çalışma arkadaşlarımız ile sunmaktır. İstanbul'a gerçekleştireceğiniz tüm seyahatlerde sizi ağırlayabilmek ümidi ile saygılar sunarım. Saygılarımla,Begüm GirginGuest Experience Director

8/10 不錯

Okan

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Uns hat die Unterkunft sehr gefallen, einziger Nachteil: Wir haben die Mini Bar während des Aufenthaltes nicht benutzt, beim auschecken, waren zwei offene Redbull Rechnungen vorhanden, wobei es sich herausgestellt hatte (aufgrund ähnlicher Fälle) dass der Putzmann der täglich die Zimmer putzt, sich an der Mini Bar bedient hatte. Gäste sollten unbedingt darauf achten, falls Getränke oder Essen aus der Mini Bar fehlen, dieser der Rezeption mitzuteilen, um Unannehmlichkeiten zu vermeiden. Alles andere war Top!
於 2024 年 1 月住了 9 晚
Guest Experience Director - Begum Girgin 於 2024年1月18日的回應
Dear Murat,Thank you very much for your nice comments. We are glad that we were able to provide quality service and fulfill your every desire during your stay with us.We are looking forward welcoming you back at Crowne Plaza Florya, Istanbul.Yours Sincerely,Begüm GirginGuest Relations Manager

10/10 優異

Murat

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Guest Experience Director - Begum Girgin 於 2024年1月18日的回應
Değerli Misafirimiz Murat Bey,Crowne Plaza İstanbul Florya Oteli'ni tercih ederek değerli görüşlerinizi paylaştığınız için şahsım ve çalışma arkadaşlarım adına teşekkür ederim. Otelimizden ve hizmetlerimizden memnun kaldığınızı öğrenmiş olmaktan mutluluk duymaktayız. Amacımız, değerli misafirlerimize üstün konfor ve en kaliteli hizmeti güleryüzlü çalışma arkadaşlarımız ile sunmaktır. İstanbul'a gerçekleştireceğiniz tüm seyahatlerde sizi ağırlayabilmek ümidi ile saygılar sunarım.Saygılarımla,Begüm GirginMisafir İlişkileri Müdürü

10/10 優異

Edward

於 2024 年 1 月住了 2 晚
Guest Experience Director - Begum Girgin 於 2024年1月16日的回應
Dear Edward,Thank you very much for your nice comments. We are glad that we were able to provide quality service and fulfill your every desire during your stay with us. We are looking forward welcoming you back at Crowne Plaza Florya, Istanbul. Yours Sincerely, Begüm GirginGuest Experience Director

10/10 優異

Baris

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚
Guest Experience Director - Begum Girgin 於 2024年1月13日的回應
Değerli Misafirimiz Barış,Crowne Plaza İstanbul Florya Oteli'ni tercih ederek değerli görüşlerinizi paylaştığınız için şahsım ve çalışma arkadaşlarım adına teşekkür ederim. Otelimizden ve hizmetlerimizden memnun kaldığınızı öğrenmiş olmaktan mutluluk duymaktayız. Amacımız, değerli misafirlerimize üstün konfor ve en kaliteli hizmeti güleryüzlü çalışma arkadaşlarımız ile sunmaktır. İstanbul'a gerçekleştireceğiniz tüm seyahatlerde sizi ağırlayabilmek ümidi ile saygılar sunarım. Saygılarımla, Begüm GirginGuest Experience Director

10/10 優異

Safiye

於 2023 年 12 月住了 1 晚
Begüm Girgin - Misafir İlişkileri Müdürü 於 2024年1月10日的回應
Değerli Misafirimiz Safiye Hanım,Crowne Plaza İstanbul Florya Oteli'ni tercih ederek değerli görüşlerinizi paylaştığınız için şahsım ve çalışma arkadaşlarım adına teşekkür ederim. Otelimizden ve hizmetlerimizden memnun kaldığınızı öğrenmiş olmaktan mutluluk duymaktayız. Amacımız, değerli misafirlerimize üstün konfor ve en kaliteli hizmeti güleryüzlü çalışma arkadaşlarımız ile sunmaktır. İstanbul'a gerçekleştireceğiniz tüm seyahatlerde sizi ağırlayabilmek ümidi ile saygılar sunarım.Saygılarımla,Crowne Plaza İstanbul Florya

10/10 優異

ceyhun

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 7 晚
Begüm Girgin - Misafir İlişkileri Müdürü 於 2024年1月10日的回應
Değerli Misafirimiz Ceyhun Bey,Crowne Plaza İstanbul Florya Oteli'ni tercih ederek değerli görüşlerinizi paylaştığınız için şahsım ve çalışma arkadaşlarım adına teşekkür ederim. Otelimizden ve hizmetlerimizden memnun kaldığınızı öğrenmiş olmaktan mutluluk duymaktayız. Amacımız, değerli misafirlerimize üstün konfor ve en kaliteli hizmeti güleryüzlü çalışma arkadaşlarımız ile sunmaktır. İstanbul'a gerçekleştireceğiniz tüm seyahatlerde sizi ağırlayabilmek ümidi ile saygılar sunarım.Saygılarımla,Crowne Plaza İstanbul Florya

10/10 優異

Ramadan (Inver Grove Hights)

讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean, convenient, comfortable and classy.
於 2023 年 12 月住了 5 晚
Guest Experience Director - Begum Girgin 於 2023年12月28日的回應
Dear Ramadan,Thank you for choosing to stay at Crowne Plaza Istanbul Florya and for taking the time to share your comments regarding your recent stay at our hotel.We are indeed delighted to learn that you have fully enjoyed the time spent with us. Your complimenting evaluation is surely a great motivation and encourage us to strive for providing even better service every day. We are looking forward to welcome you back at Crowne Plaza Istanbul Florya.Best regards,Begüm GirginGuest Experience Director

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Otopark yönlendirme tabelaları biraz yetersiz kalmış. Bunun dışında herşey premium seviyede.
於 2023 年 12 月住了 1 晚
Guest Experience Director - Begum Girgin 於 2023年12月28日的回應
Değerli Misafirimiz,Crowne Plaza İstanbul Florya Oteli'ni tercih ederek değerli görüşlerinizi paylaştığınız için şahsım ve çalışma arkadaşlarım adına teşekkür ederim. Otelimizden ve hizmetlerimizden memnun kaldığınızı öğrenmiş olmaktan mutluluk duymaktayız. Amacımız, değerli misafirlerimize üstün konfor ve en kaliteli hizmeti güleryüzlü çalışma arkadaşlarımız ile sunmaktır. İstanbul'a gerçekleştireceğiniz tüm seyahatlerde sizi ağırlayabilmek ümidi ile saygılar sunarım. Saygılarımla,Begüm GirginGuest Experience Director

10/10 優異

Yildiz

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 3 晚
Guest Experience Director - Begum Girgin 於 2023年12月25日的回應
Değerli Misafirimiz Yıldız,Crowne Plaza İstanbul Florya Oteli'ni tercih ederek değerli görüşlerinizi paylaştığınız için şahsım ve çalışma arkadaşlarım adına teşekkür ederim. Otelimizden ve hizmetlerimizden memnun kaldığınızı öğrenmiş olmaktan mutluluk duymaktayız. Amacımız, değerli misafirlerimize üstün konfor ve en kaliteli hizmeti güleryüzlü çalışma arkadaşlarımız ile sunmaktır. İstanbul'a gerçekleştireceğiniz tüm seyahatlerde sizi ağırlayabilmek ümidi ile saygılar sunarım.Saygılarımla,Begüm GirginMisafir İlişkileri Müdürü

10/10 優異

Fatih

於 2023 年 12 月住了 1 晚
Guest Experience Director - Begum Girgin 於 2023年12月21日的回應
Değerli Misafirimiz Fatih Bey,Crowne Plaza İstanbul Florya Oteli'ni tercih ederek değerli görüşlerinizi paylaştığınız için şahsım ve çalışma arkadaşlarım adına teşekkür ederim. Otelimizden ve hizmetlerimizden memnun kaldığınızı öğrenmiş olmaktan mutluluk duymaktayız. Amacımız, değerli misafirlerimize üstün konfor ve en kaliteli hizmeti güleryüzlü çalışma arkadaşlarımız ile sunmaktır. İstanbul'a gerçekleştireceğiniz tüm seyahatlerde sizi ağırlayabilmek ümidi ile saygılar sunarım. Saygılarımla,Begüm GirginMisafir Deneyimi Direktörü

10/10 優異

GIUSEPPE

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Top
Hotel meraviglioso alle porte della citta'. Camere belle e pulitissime. Tutto eccellente.
於 2023 年 12 月住了 3 晚
Guest Experience Director - Begum Girgin 於 2023年12月19日的回應
Dear Gıuseppe,Thank you for choosing to stay at Crowne Plaza Istanbul Florya and for taking the time to share your comments regarding your recent stay at our hotel.We are indeed delighted to learn that you have fully enjoyed the time spent with us. Your complimenting evaluation is surely a great motivation and encourage us to strive for providing even better service every day. We are looking forward to welcome you back at Crowne Plaza Istanbul Florya.Best regards,Begüm GirginGuest Experience Director

10/10 優異

Cenk

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Temiz merkezi bir yer Çalışanlar çok kibar saygılı
於 2023 年 12 月住了 1 晚
Guest Experience Director - Begum Girgin 於 2023年12月16日的回應
Değerli Misafirimiz Cenk,Crowne Plaza İstanbul Florya Oteli'ni tercih ederek değerli görüşlerinizi paylaştığınız için şahsım ve çalışma arkadaşlarım adına teşekkür ederim. Otelimizden ve hizmetlerimizden memnun kaldığınızı öğrenmiş olmaktan mutluluk duymaktayız. Amacımız, değerli misafirlerimize üstün konfor ve en kaliteli hizmeti güleryüzlü çalışma arkadaşlarımız ile sunmaktır. İstanbul'a gerçekleştireceğiniz tüm seyahatlerde sizi ağırlayabilmek ümidi ile saygılar sunarım. Saygılarımla, Begüm GirginMisafir Deneyimi Direktörü

10/10 優異

Adrienne

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Wonderful experience
There was some issues with the room, but the manager went out of her way to make sure everything was rectified. She personally checked on me every day to make sure that I was satisfied. It was a great experience.
於 2023 年 12 月住了 2 晚
Guest Experience Director - Begum Girgin 於 2023年12月15日的回應
Dear Adrienne,Thank you for staying with us. We truly appreciate you for taking your time to write this fantastic review. Your honest feedback is of great value for us as well as your personal recommendations. It makes us very happy to know that you had an overall divine stay at our hotel and we are thankful for your kind compliments. It is indeed all our pleasure to have you here, and we already look forward to welcome you back in the future.Kind RegardsBegum GirginGuest Experience Director

8/10 不錯

Hanane

商務旅客
讚好:住宿狀況
於 2023 年 12 月住了 2 晚
Guest Experience Director - Begum Girgin 於 2023年12月15日的回應
Dear Hanane,Many thanks for choosing to stay at Crowne Plaza İstanbul Florya as well as sharing your review with us. Guest happiness is very important for us and with this point of view, we try to supply the best service to our esteemed guests. Once again thank you for being our guest and definitely we are looking forward to welcoming you to our hotel again soon. Sincerely yoursBegüm GirginGuest Experience Director

10/10 優異

yahya

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚
Guest Experience Director - Begum Girgin 於 2023年12月15日的回應
Değerli Misafirimiz Yahya,Crowne Plaza İstanbul Florya Oteli'ni tercih ederek değerli görüşlerinizi paylaştığınız için şahsım ve çalışma arkadaşlarım adına teşekkür ederim. Otelimizden ve hizmetlerimizden memnun kaldığınızı öğrenmiş olmaktan mutluluk duymaktayız. Amacımız, değerli misafirlerimize üstün konfor ve en kaliteli hizmeti güleryüzlü çalışma arkadaşlarımız ile sunmaktır. İstanbul'a gerçekleştireceğiniz tüm seyahatlerde sizi ağırlayabilmek ümidi ile saygılar sunarım. Saygılarımla,Begüm GirginGuest Experience Director

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Güzel bir konaklama
於 2023 年 12 月住了 2 晚
Guest Experience Director - Begum Girgin 於 2023年12月10日的回應
Değerli Misafirimiz,Crowne Plaza İstanbul Florya Oteli'ni tercih ederek değerli görüşlerinizi paylaştığınız için şahsım ve çalışma arkadaşlarım adına teşekkür ederim. Otelimizden ve hizmetlerimizden memnun kaldığınızı öğrenmiş olmaktan mutluluk duymaktayız. Amacımız, değerli misafirlerimize üstün konfor ve en kaliteli hizmeti güleryüzlü çalışma arkadaşlarımız ile sunmaktır. İstanbul'a gerçekleştireceğiniz tüm seyahatlerde sizi ağırlayabilmek ümidi ile saygılar sunarım. Saygılarımla,Begüm GirginMisafir Deneyimi Direktörü

10/10 優異

Amirreza

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Guest Experience Director - Begum Girgin 於 2023年12月10日的回應
Dear Amirreza,Thank you for staying with us. We truly appreciate you for taking your time to write this fantastic review. Your honest feedback is of great value for us as well as your personal recommendations. It makes us very happy to know that you had an overall divine stay at our hotel and we are thankful for your kind compliments. It is indeed all our pleasure to have you here, and we already look forward to welcome you back in the future.Kind RegardsBegum GirginGuest Experience Director

10/10 優異

Vincent

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Guest Experience Director - Begum Girgin 於 2023年12月10日的回應
Dear Vincent,Thank you for sharing this glowing review!We are delighted to hear about your experience! We truly appreciate your kind words regarding our team. It's wonderful that you felt valued by each member of our top-notch team. We strive to provide our guests with the warmest hospitality and most efficient service, so this is fantastic to hear! Your compliments are not only rewarding, but also encouraging.We'd love to share another positive, fun experience with you in the future. Have a fantastic day!Best regards,Begum GirginGuest Experience Director

10/10 優異

rümeysa

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Guest Experience Director - Begum Girgin 於 2023年12月9日的回應
Değerli Misafirimiz Rümeysa Hanım,Crowne Plaza İstanbul Florya Oteli'ni tercih ederek değerli görüşlerinizi paylaştığınız için şahsım ve çalışma arkadaşlarım adına teşekkür ederim. Otelimizden ve hizmetlerimizden memnun kaldığınızı öğrenmiş olmaktan mutluluk duymaktayız. Amacımız, değerli misafirlerimize üstün konfor ve en kaliteli hizmeti güleryüzlü çalışma arkadaşlarımız ile sunmaktır. İstanbul'a gerçekleştireceğiniz tüm seyahatlerde sizi ağırlayabilmek ümidi ile saygılar sunarım. Saygılarımla, Begüm GirginMisafir Deneyimi Direktörü

6/10 一般

Sven (Rancho Palos Verdes)

伴侶同遊, 商務旅客
讚好:住宿狀況
不滿:整潔度
My husband and I stayed here for 2 nights. We have stayed at many hotels in the area and this hotel is our least favorite. Our bathroom was dirty. There was mold in and around the top of our tub and the drain in the shower was dirty. We left at 8am and requested our room to be cleaned. We returned at 4pm and they only had just started cleaning our room. The only bonus of this hotel is that you are close to a very nice mall with plenty of shopping and restaurants. Unfortunately we were there for business and didn’t get to enjoy the mall but it was convenient when trying to eat after working all day.
於 2023 年 12 月住了 2 晚
Guest Experience Director - Begum Girgin 於 2023年12月8日的回應
Dear Sven,Thank you very much for taking the time to write about your experience at Crowne Plaza Istanbul Florya. We are happy to know that you were satisfied with our ideal location. I regret to read your comments regarding the cleaning services and wish I had known about these issues during your stay with us so that I could address them immediately. We apologize for not having met your expectations and hope you can give us another chance to turn your negative experience into a positive one. Sincerely,Begüm GirginGuest Experience Director

8/10 不錯

Kamin

讚好:整潔度
Breakfast does need improvement, the coffee especially
於 2023 年 11 月住了 5 晚
Guest Experience Director - Begum Girgin 於 2023年11月28日的回應
Dear Kamin,Thank you for choosing Crowne Plaza Istanbul Florya. We regret that you were not satisfied with the breakfast and coffee that you received at the hotel. We strive to provide all our guests with wonderful vacation memories and we are disappointed that we didn’t meet your expectations. I have taken your comments to related department to ensure that in the future we do a better job.Thank you again for your feedback.Kind regards,Begüm GirginGuest Experience Director