「The hotel didn’t quite meet our expectations. We didn’t get off to the best start as there was a storm so there was a power cut, which we know couldn’t be helped. There was no running water for the first evening which meant we couldn’t wash/shower before dinner, there was then still no hot water the next morning. With all the problems there was only one staff member trying to deal with it all covering the reception, bar, spa and restaurant. We left early on our last morning and there was no hot...
「I love the panoramic views of the so called “Prlekian Toscana.” Front desk was very helpful with my special request to place a few items overnight in the freezer.」
「Hotel added a hidden fee of 7.5 euro at the time of checkout calling it a "registration fee". This was nowhere mentioned at the time of booking the hotel. They could not even explain what this is about as I did not register for any other additional service. Very bad experience and leaves a bad mark on the customer with such hidden charges!!」
「O atendimento de todos no hotel Belmur, especialmente do Branco (dono do hotel), foi excepcional! Fomos muito bem recebidas e atendidas durante toda a estadia, e amamos o super café da manhã maravilhoso diariamente, sem palavras!
A cama do hotel é muito confortável, o quarto e o banheiro tinham um ótimo espaço para duas pessoas.
Parabéns à todos do hotel!」