Skip to main content

SureStay Plus Hotel by Best Western Jackson

2.5 star property
Travelers find a comfortable base in Jackson's shopping district, where a refreshing pool awaits after exploring and a hearty breakfast starts each morning

Choose dates to view prices

SureStay Plus Hotel by Best Western Jackson is in the shopping district, offering a convenient home base. Guests can enjoy free breakfast, WiFi in public areas, a seasonal outdoor pool, and a business center.

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is HK$413
HK$474 total
includes taxes & fees
16 Mar - 17 Mar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(18 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow-top bed
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(17 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow-top bed
Separate bedroom
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Pillow-top beds, in-room safe, soundproofing, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.2 out of 10
Good
(7 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Sofa bed
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Pillow-top beds, in-room safe, soundproofing, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Sofa bed
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow-top bed
Separate bedroom
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Hairdryer
  • Sleeps 2
  • 1 Queen Bed
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Located in Jackson, SureStay Plus Hotel by Best Western Jackson is in the entertainment district. Casey Jones Village and Rusty's TV and Movie Car Museum are cultural highlights, and some of the area's activities can be experienced at Jackson Bowling & Family Fun and Jackson Tennis Center. Looking to enjoy an event or a game while in town? See what's happening at West Tennessee Healthcare Sportsplex or The Ballpark at Jackson. Visit our Jackson travel guide
Map
1936 Highway 45 Bypass, Jackson, TN, 38305

What's nearby

  • Casey Jones Village
    3 min walk - 0.3 km
  • Music Highway Crossroads
    3 min walk - 0.3 km
  • Union University
    19 min walk - 1.7 km
  • Old Hickory Mall
    3 min drive - 4.9 km
  • West Tennessee Healthcare Sportsplex
    6 min drive - 9.4 km

Getting around

  • Memphis International Airport (MEM)
    81 min drive

Restaurants

  • McDonald's
    2 min walk
  • Snappy Tomato Pizza
    3 min drive
  • SONIC Drive In
    19 min walk
  • Texas Roadhouse
    3 min drive
  • Buffalo Wild Wings
    2 min drive

About this property

SureStay Plus Hotel by Best Western Jackson

Hotel in a shopping district
SureStay Plus Hotel by Best Western Jackson provides amenities, such as a free breakfast buffet and a business centre. Stay connected with free WiFi in public areas.
You'll also enjoy perks such as:
  • A seasonal outdoor pool, along with sunloungers
  • Free self-parking
  • A computer station, a TV in reception and a front desk safe
  • A vending machine, smoke-free property and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at SureStay Plus Hotel by Best Western Jackson feature thoughtful touches, such as air conditioning, as well as amenities, such as free Internet and safes. Guests reviews speak well of the clean rooms at the property.
More conveniences in all rooms include:
  • Pillowtop mattresses and free cots/infant beds
  • Bathrooms with rainfall showers and shower/bath combinations
  • 32-inch flat-screen TVs with premium channels
  • Fridges, microwaves and coffee/tea makers

Similar properties

Indoor pool, open 8:00 AM to 9:00 PM, pool loungers
Baymont by Wyndham Jackson
  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
7.2 out of 10, Good, 1,003 reviews
The price is HK$617
HK$708 total
includes taxes & fees
16 Mar - 17 Mar
Baymont by Wyndham Jackson
Compare similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.10 per 24-hour period); free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 20.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for in-room wireless Internet: USD 0.1 per 24-hour period (rates may vary)
  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have any lifts
The seasonal pool will be open from May to October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Carriage House Inn Jackson
Best Western Carriage House Inn
Best Western Carriage House Jackson
Best Western Carriage House
Jackson Best Western
Best Western Jackson
SureStay Plus Hotel by Best Western Jackson Hotel
SureStay Plus Hotel by Best Western Jackson Jackson
SureStay Plus Hotel by Best Western Jackson Hotel Jackson

Frequently asked questions

Does SureStay Plus Hotel by Best Western Jackson have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at SureStay Plus Hotel by Best Western Jackson?

As of 15 Mar 2026, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western Jackson on 16 Mar 2026 start from HK$413, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SureStay Plus Hotel by Best Western Jackson pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 20.00 per pet, per night. Service animals are exempt from fees.

How much is parking at SureStay Plus Hotel by Best Western Jackson?

Self-parking is free at this property.

What time is check-in at SureStay Plus Hotel by Best Western Jackson?

Check-in start time: 3:00 PM; check-in end time: 3:00 AM. Late check-in is available during limited hours.

What time is check-out at SureStay Plus Hotel by Best Western Jackson?

Checkout is at 11 AM.

Where is SureStay Plus Hotel by Best Western Jackson located?

Situated in the entertainment district, this hotel is within a 5-minute walk of Music Highway Crossroads and Casey Jones Village. Union University and North Hospital are also within 3 miles (5 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

SureStay Plus Hotel by Best Western Jackson Reviews

7.0

Good

7.2

Cleanliness

7.2

Location

8.0

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 222 out of 817 reviews
Rating 8 - Good. 237 out of 817 reviews
Rating 6 - Okay. 163 out of 817 reviews
Rating 4 - Poor. 101 out of 817 reviews
Rating 2 - Terrible. 94 out of 817 reviews

Reviews

10/10 Excellent

Dale

Liked: Cleanliness, amenities, property conditions & facilities
A great hotel very clean and in a good location
Stayed 1 night in Jan 2026

10/10 Excellent

Karole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed here twice. The rooms are clean and updated. The people at the front desk are very friendly and helpful.
Stayed 1 night in Jan 2026

10/10 Excellent

DeAnna

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the staff was great. He even came to our room to help us with the TV. Perfect for our quick overnight stay.
Stayed 1 night in Dec 2025

10/10 Excellent

Twila

Liked: Cleanliness, staff & service
Everything was great!!! The room was decorated. Really cute. Staff was wonderful. We will definitely be back.
Stayed 1 night in Dec 2025

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was good
Stayed 1 night in Oct 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

We had an excellent stay. It was perfect for us traveling with our dog. Comfortable clean rooms & wonderful breakfast
Stayed 1 night in Jul 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely kind and friendly. Room was clean. I would highly recommend staying here.
Stayed 1 night in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and quite adequate if you just need a place to sleep. Parking was safe and easy as was check in. Breakfast was continental style and served its purpose for us. A little older motel and it could use some routine care, but a good place and value.
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay staff very professional. Highly recommend this hotel to all my friends.
Stayed 2 nights in Jun 2025

10/10 Excellent

Becky

Liked: Cleanliness, amenities, property conditions & facilities
Easy parking great staff
Stayed 1 night in Jun 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best stay

The staff was very friendly and made our stay awesome. The food for breakfast was also awesome I would prefer anyone to go here
Stayed 1 night in May 2025

10/10 Excellent

Rafael

Liked: Cleanliness, amenities, property conditions & facilities
Great friendly staff
Stayed 1 night in May 2025

8/10 Good

Jo

Liked: Cleanliness, amenities, property conditions & facilities
The people were great
Stayed 1 night in Jun 2025

10/10 Excellent

Lajoyce

Liked: Amenities
It’s always great, always quiet and reasonable staff and even breakfast
Stayed 2 nights in Apr 2025

8/10 Good

Desmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice, clean, up to date, & price was reasonable.
Stayed 2 nights in May 2025

8/10 Good

Kelly

Liked: Amenities
So close to food and other things I needed for my trip. Quiet and felt safe.
Stayed 1 night in Jun 2025

10/10 Excellent

Tatjana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and the rooms were clean. Beds were comfortable.
Stayed 1 night in Apr 2025

10/10 Excellent

Kassandra

Liked: Amenities
Very fast check in and very clean room
Stayed 1 night in May 2025

6/10 Okay

Sheena

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff member who checked me in was friendly and accommodating. However, the area around the hotel seemed sketchy. The bed was comfortable, but I discovered a roach in the coffee maker. While it was sufficient for an overnight stay, I would not choose this place again.
Stayed 1 night in Sep 2025

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was great
Stayed 1 night in May 2025

10/10 Excellent

Lajoyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is always peaceful and I get plenty of rest and I feel safe here
Stayed 3 nights in May 2025

10/10 Excellent

Qisheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty restaurants near by
Stayed 1 night in Oct 2024

8/10 Good

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
This was our third stay here. Nice place to stay while traveling with pets.
Stayed 1 night in Dec 2023

10/10 Excellent

Demetria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed there twice and I love it good breakfast it’s quiet and good staff just needs a pool
Stayed 1 night in Sep 2023