室外泳池

傑克遜維爾巴特勒大街萬豪費爾菲爾德套房酒店的評價

2.5 out of 5

評價

8.6

優異

10 分評分,優異;796 則評價中有 471 則" "
8 分評分,不錯;796 則評價中有 189 則" "
6 分評分,一般;796 則評價中有 70 則" "
4 分評分,欠佳;796 則評價中有 35 則" "
2 分評分,很差;796 則評價中有 31 則" "

9.0/10 

整潔度

9.0/10 

職員與服務

8.6/10 

設施服務

8.8/10 

住宿狀況

8.6/10 

環保程度

評價

10/10 優異

Julu

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I love this hotel.
Hotel Manager 於 2022年11月10日的回應
Dear Julu,Thank you for the wonderful review of your stay at our hotel. We are delighted to know that liked everything about our hotel and convenient location, which was perfect for your needs. It was a pleasure hosting you, and we hope you will continue making us your home whenever you are in our area. Sincerely, Hotel Manager

10/10 優異

Chester

讚好:整潔度和住宿狀況
於 2024 年 5 月住了 2 晚
Hotel Manager 於 2024年5月14日的回應
Dear Chester,We are happy to hear that you had a great time during your stay with us. Making every guest feel at home and at ease is our main objective. Upon hearing this, we feel reassured that we have accomplished our goal and are inspired to keep working hard to ensure that every visitor has a wonderful experience. We hope to have you visit us once more soon!Sincerely, Hotel Manager

10/10 優異

John

讚好:整潔度、職員與服務和住宿狀況
Employees polite and knowledgeable
於 2024 年 5 月住了 1 晚
Hotel Manager 於 2024年5月13日的回應
Dear John,We're delighted to hear that our employees provided you with polite and knowledgeable service during your stay. Ensuring our guests feel welcomed and well-informed is a top priority. Thank you for your kind words, and we hope to have the pleasure of welcoming you back for another enjoyable stay soon!Sincerely, Hotel Manager

8/10 不錯

Kevin

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
Hotel Manager 於 2024年5月10日的回應
Dear Kevin,Thank you for taking the time to review our hotel and giving us a rating of 4 out of 5. We appreciate your positive feedback and are delighted to hear that you had a satisfactory experience during your stay. We value your business and hope to welcome you back in the future.Sincerely, Hotel Manager

10/10 優異

Chris (Winter Haven)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel remodel makes the hotel brand new. I see the update was continuing as we were there. We did notice one thing. The cost of saving on the floor panels will come back to bite you. The floor strips are already cracking in the room we were in. I would guess the other rooms are the same or getting ready to crack and chip. A cushioning should have been laid on the floor before the floor sheeting was installed to prevent this issue. All and all a great place to stay.
於 2024 年 4 月住了 1 晚
Hotel Manager 於 2024年4月29日的回應
Dear Chris,Thank you for your perfect rating and for sharing your detailed feedback with us! We're delighted to hear that you enjoyed the newly remodeled hotel. We appreciate your observation regarding the floor panels and apologize for any inconvenience caused by the cracking. Your suggestion regarding cushioning is valuable, and we'll certainly consider it for future improvements. We're glad you had a great overall experience and hope to welcome you back soon!Sincerely, Hotel Manager

10/10 優異

Jose

讚好:整潔度、職員與服務和住宿狀況
It is under a small renewal step, but was very organized. I congratulate the staff 👏👏👏
於 2024 年 4 月住了 1 晚
Hotel Manager 於 2024年4月24日的回應
Dear Jose,Thank you for your perfect rating and kind words! We're delighted to hear that you appreciated our efforts during our renewal process. Your recognition of our staff's hard work means a lot to us. We'll continue to strive for excellence and look forward to welcoming you back for an even better experience in the future!Sincerely, Hotel Manager

8/10 不錯

Mariluz

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 3 晚
Hotel Manager 於 2024年4月9日的回應
Dear Mariluz,Thank you for staying with us. We hope that you enjoyed your stay and found our service satisfactory, as evidenced by the four stars given to us. If not, please let us know so that we can improve in the future.Sincerely, Hotel Manager

4/10 欠佳

Olga

家人同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
You can not use the restroom inside the room. It does not even flush urine. In the shower, it does not get hot. The knob does let you turn it all the way, so it does not allow it to get hot. The pillows are as hard as a rock, it’s like they put cement in it. Speaking about breakfast, where is the biscuits and gravy at? It is a high star hotel, and we pay so much, but no good food. FYI, the walls are paper thin and you can hear your neighbor breathing/ sneezing/every word out of their mouth.
於 2024 年 3 月住了 3 晚
Hotel Manager 於 2024年4月2日的回應
Dear Olga,We sincerely apologize for the multiple issues you experienced during your stay. Rest assured, your concerns regarding the restroom, shower temperature, pillow comfort, breakfast selection, and soundproofing have been noted and will be addressed with the utmost urgency. Your feedback is invaluable to us as we strive to improve our services and facilities. We apologize for falling short of your expectations and appreciate your patience and understanding.Sincerely, Hotel Manager

10/10 優異

Richard

多人同遊
讚好:設施服務和住宿狀況
Second time staying here in the past two years and it has been great both times.
於 2024 年 3 月住了 2 晚
Hotel Manager 於 2024年3月18日的回應
Dear Richard,We greatly appreciate your continued patronage and your wonderful feedback! It's fantastic to hear that you've enjoyed your stays with us and that we've consistently met your expectations. Thank you for choosing to stay with us again, and we look forward to welcoming you back for many more great experiences in the future!Sincerely, Hotel Manager

6/10 一般

Audrey

家人同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
The door to our hotel room was hard to open and close. Other than that, This was a nice hotel.
於 2024 年 3 月住了 1 晚
Hotel Manager 於 2024年3月14日的回應
Dear Audrey,Thank you for your feedback. We're glad to hear that overall you enjoyed your stay at our hotel. We apologize for the inconvenience caused by the difficulty in opening and closing the door to your room. We'll ensure that our maintenance team addresses this issue promptly. We appreciate your comments and hope to welcome you back for an even better experience in the future.Sincerely, Hotel Manager

8/10 不錯

Migdalia

讚好:住宿狀況
於 2024 年 2 月住了 2 晚
Hotel Manager 於 2024年2月24日的回應
Dear Migdalia,Thank you for your review and for choosing to stay with us. We appreciate your feedback and are glad to hear that you had a positive experience overall. We are always striving to improve, so if there is anything specific that we could have done better to earn a 5-star rating from you, please let us know. We value your input and hope to have the opportunity to exceed your expectations during your next visit.Sincerely, Hotel Manager

10/10 優異

Karen

伴侶同遊
讚好:設施服務
Easy to get to. Staff very friendly.
於 2024 年 2 月住了 1 晚
Hotel Manager 於 2024年2月19日的回應
Dear Karen,We're thrilled to hear that you found our location convenient and our staff friendly during your stay! Providing excellent service and a welcoming atmosphere are top priorities for us. If there's anything else we can do to enhance your experience further, please don't hesitate to let us know. We look forward to welcoming you back soon!Sincerely, Hotel Manager

8/10 不錯

真實旅客

商務旅客
讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 4 晚
Hotel Manager 於 2024年2月15日的回應
Dear Guest,Thank you for your 8/10 rating. We appreciate your feedback and are glad to hear that you had a positive experience at our hotel. We always strive to provide the best possible service to our guests. If there's anything specific that we can improve upon, please let us know. We value your input and hope to have the opportunity to welcome you back in the future.Sincerely, Hotel Manager

10/10 優異

phillip (Florence)

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
Hotel Manager 於 2024年2月4日的回應
Dear Phillip,Thank you for the perfect rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager

10/10 優異

Eleonora

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Everything
於 2024 年 1 月住了 1 晚
Hotel Manager 於 2024年2月2日的回應
Dear Eleonora,Thank you for choosing to stay with us! We're delighted to hear that your experience, from check-in to departure, exceeded your expectations. Providing outstanding service and hospitality is our top priority, and we can't wait to welcome you back for another exceptional stay. Your kind words motivate us to continue delivering memorable experiences.Sincerely, Hotel Manager

10/10 優異

Marcela

讚好:整潔度和住宿狀況
I love it
於 2024 年 1 月住了 1 晚
Hotel Manager 於 2024年1月29日的回應
Dear Marcela,Hello! We're thrilled to hear that you loved your experience with us! Your satisfaction and enjoyment are our top priorities, and we're glad that we were able to exceed your expectations. Thank you for your positive feedback and for choosing our hotel. We appreciate your business and look forward to welcoming you back in the future. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Sincerely, Hotel Manager

8/10 不錯

Michelle

家人同遊
讚好:整潔度、職員與服務和設施服務
The laundry room was closed which was disappointing. Room comfortable and clean.
於 2024 年 1 月住了 1 晚
Hotel Manager 於 2024年1月24日的回應
Dear Michelle,We appreciate your understanding regarding the closure of the laundry room, and we apologize for any inconvenience. It's great to hear that you found your room comfortable and clean. Your feedback is valuable, and we'll work to ensure a more consistent experience in the future. If your travels bring you back, we look forward to providing you with an even more satisfactory stay. Thank you for your understanding.Sincerely, Hotel Manager

8/10 不錯

Diana

親子同遊
讚好:職員與服務、設施服務和住宿狀況
None
於 2023 年 12 月住了 3 晚
Hotel Manager 於 2024年1月9日的回應
Dear Diana,Thank you for your rating. We appreciate your feedback. If there are specific aspects that stood out or areas where we can improve, please let us know. Your satisfaction is important to us, and we look forward to the opportunity to welcome you back for a more enjoyable stay in the future.Sincerely, Hotel Manager

10/10 優異

Stephen

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Hotel Manager 於 2024年1月1日的回應
Dear Stephen,Thank you for your incredibly generous ten-star rating! We are truly honored and thrilled to hear that you had such an exceptional experience during your stay with us. It's guests like you who inspire us to continuously strive for excellence and deliver outstanding service. Your feedback motivates our team to maintain the highest standards and provide memorable stays for all our guests. We look forward to welcoming you back in the future and ensuring your next visit is equally remarkable.Sincerely, Hotel Manager

10/10 優異

David

家人同遊
Good value for money. Liked the breakfast and hot tub by the pool too.
於 2023 年 12 月住了 2 晚

10/10 優異

Richard

家人同遊
讚好:住宿狀況和客房舒適度
Nice
One night to see a Jags game . Perfect
於 2023 年 12 月住了 1 晚
Hotel Manager 於 2024年1月1日的回應
Dear Richard,Thank you for the perfect rating! We're thrilled to hear that your one-night stay was just what you needed to enjoy the Jags game. Your positive feedback is much appreciated, and we hope to welcome you back for another great experience.Sincerely, Hotel Manager

10/10 優異

Cornelius

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Hotel Manager 於 2024年1月1日的回應
Dear Cornelius,Thank you for clarifying! We appreciate your perfect rating of 10 out of 10. We're thrilled to hear that you had an exceptional experience during your stay. Providing top-notch service and accommodations is our goal, and we're glad that we met your expectations. If there's anything else we can do to make your next stay even better, please let us know. We value your feedback and look forward to welcoming you back for another fantastic stay in the future!Sincerely, Hotel Manager

6/10 一般

Amber

伴侶同遊
讚好:整潔度和職員與服務
The property was being renovated. Wasn't the cleanest property. Bathroom could've been cleaner. Sink drained very slow. The room floor had several soft spots. Smelled stuffy.
Hotel Manager 於 2024年1月1日的回應
Dear Amber,We sincerely apologize for the inconvenience you experienced during your stay. We appreciate your feedback regarding the ongoing renovations and cleanliness issues. Your comments are invaluable as we work to address these concerns promptly and improve our accommodations. We hope to have the opportunity to provide a more satisfactory experience in the future.Sincerely, Hotel Manager

6/10 一般

Paul

家人同遊
讚好:整潔度、職員與服務和設施服務
不滿:住宿狀況
The door chain was missing and the building was under rennovation. Definitely not worth the price under those conditions.
於 2023 年 12 月住了 1 晚
Hotel Manager 於 2024年1月2日的回應
Dear Paul,We sincerely apologize for the inconvenience you faced during your stay. Your feedback about the missing door chain and ongoing renovations is valuable to us, and we're actively addressing these issues. We understand your disappointment and appreciate your understanding. We hope to have the opportunity to make it up to you in the future.Sincerely, Hotel Manager

10/10 優異

Cheryl

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Friendly front desk clerk!
於 2023 年 12 月住了 1 晚
Hotel Manager 於 2024年1月2日的回應
Dear Cheryl,Thank you for highlighting our friendly front desk clerk! We're delighted to hear that our team member made a positive impression on your stay. Providing exceptional service is our priority, and we appreciate your recognition. We look forward to welcoming you back for another enjoyable experience at our hotel- Fairfield Inn & Suites by Marriott Jacksonville Butler Blvd.Sincerely, Hotel Manager

4/10 欠佳

erin

於 2023 年 11 月住了 2 晚
Hotel Manager 於 2024年1月2日的回應
Dear Erin,We appreciate you taking the time to provide feedback on your recent stay. We apologize for not meeting your expectations, and we would like to understand more about the aspects that led to your rating. Your insights are valuable, and we are committed to addressing any concerns you may have had. Please contact us directly to discuss your experience in detail.Sincerely, Hotel Manager

10/10 優異

Ivan Gildardo

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Muy buena opcion en Jacksonville a buen precio
Buena ubicacion, excelente lugar, ameno, limpio y buen servicio, recomendable.
於 2023 年 11 月住了 2 晚
Hotel Manager 於 2024年1月2日的回應
Dear Ivan Gildardo,We appreciate your glowing review! Delighted to hear you found our location convenient, enjoyed the excellent ambiance, and experienced pleasant, clean surroundings with good service. Recommendations like yours make our efforts worthwhile. Thank you for choosing us, and we look forward to hosting you again for another fantastic stay!Sincerely, Hotel Manager

8/10 不錯

Jose E

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Gaven a queen bed room with a handicap room
於 2023 年 11 月住了 2 晚
Hotel Manager 於 2024年1月2日的回應
Dear Jose E,Thank you for taking the time to share your feedback. We're pleased to hear you enjoyed your stay and appreciate your 8/10 rating. Providing a queen bed room with a handicap option is our commitment to accommodating diverse needs. If you have any specific comments or suggestions for improvement, we'd love to hear them. Looking forward to welcoming you back.Sincerely, Hotel Manager

10/10 優異

Jael

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The front desk start are very sweet😊
於 2023 年 11 月住了 2 晚
Hotel Manager 於 2024年1月9日的回應
Dear Jael,Thank you for your kind words! We're delighted to hear that our front desk staff made a positive impression on your stay. We strive to provide a warm and welcoming experience for our guests. If there's anything else you'd like to share or if there's anything we can do to make your stay even better, please feel free to let us know. We appreciate your feedback and look forward to serving you again.Sincerely, Hotel Manager

8/10 不錯

Christina

家人同遊
讚好:整潔度、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
Hotel Manager 於 2024年1月12日的回應
Dear Christina,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It would be highly appreciated. I hope you will visit us again soon.Sincerely, Hotel Manager

8/10 不錯

Jose E

商務旅客
讚好:職員與服務和客房舒適度
Hotel undergoing somre remodelations and not as clean and room is soemwhat damage and not in good shape
於 2023 年 11 月住了 1 晚
Hotel Manager 於 2024年1月12日的回應
Dear Jose E,I want to personally apologize for the experience you had during your stay with us. It is very important that our guests are comfortable and feel like they are at their home away from home. We will be taking all of your comments and address them effectively. Looking forward to seeing you back again.Sincerely, Hotel Manager

8/10 不錯

Christopher

於 2023 年 10 月住了 1 晚
Hotel Manager 於 2024年1月2日的回應
Dear Christopher,Thank you for rating your stay with us 4 out of 5! We appreciate your feedback and are glad to hear that you had a positive experience overall. We strive to provide excellent service and will continue to work hard to meet and exceed your expectations. We look forward to welcoming you back for another great stay in the future.Sincerely, Hotel Manager

10/10 優異

Clifton

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 3 晚
Hotel Manager 於 2024年1月12日的回應
Dear Clifton,Thank you for your wonderful review! We are thrilled to hear that you had such a positive experience with us and that we were able to exceed your expectations. Providing exceptional service is our top priority, and your feedback helps us ensure that we are meeting our goals. We truly appreciate you taking the time to leave us a review, and it means a lot to our team. Thank you again, and we look forward to serving you again in the future!Sincerely, Hotel Manager

10/10 優異

Wendy

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 2 晚

10/10 優異

Melanie

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff was very pleasant from the front desk to the housekeepers and breakfast staff.
於 2023 年 10 月住了 1 晚

10/10 優異

Christopher

讚好:整潔度、職員與服務、設施服務和住宿狀況
Awesome stay
於 2023 年 10 月住了 1 晚

10/10 優異

Tracey

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Beautiful stay!
Beautiful hotel in a nice quiet area! Check in was quick and friendly! Room was beautiful and clean! This hotel has a hot tub which we really enjoyed! Quiet and relaxing! Breakfast was so good! Huge layout with scrambled eggs, sausage, waffles, bagels, raisin bread, oatmeal with all the toppings, cools juices and delicious hot coffee with all the creamers! Check out with nice and smooth!
於 2023 年 10 月住了 1 晚

10/10 優異

Jesse

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚

2/10 很差

Christopher

家人同遊
不滿:住宿狀況
This hotel was under construction for our stay. While I can understand that, there is no reason why it smelled like a wet area that has not been cleaned and we had mold in our room.
於 2023 年 10 月住了 1 晚

10/10 優異

David

於 2023 年 10 月住了 1 晚

8/10 不錯

Judy

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 2 晚

10/10 優異

Valarie

家人同遊, 多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Extra clean
Even though they were under renovation, the hotel was extra clean.
於 2023 年 10 月住了 1 晚

8/10 不錯

LInda

於 2023 年 10 月住了 1 晚

10/10 優異

Brian

於 2023 年 10 月住了 1 晚

10/10 優異

Kathy

於 2023 年 9 月住了 1 晚

10/10 優異

Marianne

讚好:整潔度、職員與服務、設施服務和住宿狀況
Friendly staff, nice breakfast, clean and comfortable.
於 2023 年 9 月住了 1 晚

6/10 一般

Juan

家人同遊, 商務旅客
讚好:設施服務
The place was good.
於 2023 年 9 月住了 1 晚

10/10 優異

Carol

於 2023 年 9 月住了 1 晚

8/10 不錯

真實旅客

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚

10/10 優異

Mary

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Comfortable, clean.
於 2023 年 9 月住了 1 晚