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SpringHill Suites by Marriott Amelia Island的評價

2.5 out of 5
SpringHill Suites by Marriott Amelia Island
2700 Atlantic Ave, Fernandina Beach, FL

評價

9.0

卓越

10 分評分，優異；380 則評價中有 254 則" "
8 分評分，不錯；380 則評價中有 81 則" "
6 分評分，一般；380 則評價中有 26 則" "
4 分評分，欠佳；380 則評價中有 9 則" "
2 分評分，很差；380 則評價中有 10 則" "

9.4/10 

整潔度

9.2/10 

職員與服務

9.2/10 

設施服務

9.4/10 

住宿狀況

9.2/10 

環保程度

評價

8/10 不錯

Michael

讚好：整潔度、職員與服務和住宿狀況
We did not like the fact that we had to pay $15 for parking but the rest of our stay was excellent
於 2024 年 5 月住了 5 晚
Alexa 於 2024年5月29日的回應
Hi Michael! Thank you for leaving us a review about your visit. We appreciate your feedback and will share your comments with our team. Thank you for choosing SpringHill Suites and we hope to welcome you back again soon.

8/10 不錯

Robert

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Pool and landscaping are great. So close to Clinch State Park. Breakfast buffet well stocked and managed.
於 2024 年 5 月住了 4 晚
Alexa 於 2024年5月26日的回應
Thank you for leaving us a great review, Robert! We are delighted you enjoyed your visit with us and we hope to welcome you back again soon. Thank you for choosing SpringHill Suites.

10/10 優異

Joni

家人同遊
讚好：設施服務
i asked paid for a ocen view suite but there wasnt one available due to my 1 night stay however the staff explained and there was a big weddibg party .otherwise we were very pleased with our stay clean rooms very friendly staff thanks j j love
於 2024 年 5 月住了 1 晚
Alexa 於 2024年5月19日的回應
Hi Joni! Thank you for leaving us a delightful review about your visit. We are thrilled you enjoyed your stay with us and and we hope to welcome you back again one day soon.

8/10 不錯

Karen m

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Close to beach
於 2024 年 4 月住了 5 晚
Alexa 於 2024年5月5日的回應
Hi Karen! Thank you for leaving us a review about your stay. We are delighted you enjoyed the location of our hotel and we hope to welcome you back again soon.

8/10 不錯

Teresa

伴侶同遊
讚好：職員與服務和住宿狀況
Room was not vacuumed. Food on the floor and counter. Hair in shower. Sofa stained. Otherwise rooms were excellent size. Beds comfortable.
於 2024 年 4 月住了 1 晚
Alexa 於 2024年4月28日的回應
Hi Teresa! Thank you for leaving us a review about your visit. We appreciate your feedback about your visit and will share your comments with our team. Thank you for choosing SpringHill Suites and we hope to welcome you back again soon.

10/10 優異

Melissa

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautifully maintained property one block from the beach. Definitely recommend.
於 2024 年 4 月住了 4 晚
Alexa 於 2024年4月28日的回應
Thank you for leaving us a great review, Melissa! We are delighted you enjoyed your stay with us and easy beach access. Thank you for choosing SpringHill Suites and we hope to welcome you back again soon.

8/10 不錯

Christine

於 2024 年 4 月住了 2 晚
Alexa 於 2024年5月9日的回應
Hi Christine! Thank you for leaving us a great review. We are delighted you enjoyed your stay with us and we hope to welcome you back again soon.

10/10 優異

Robert

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Bartender is great.
於 2024 年 4 月住了 2 晚
Alexa 於 2024年4月17日的回應
Thank you for leaving us a fantastic review, Robert! We are thrilled you enjoyed your stay with us and our staff. Thank you for choosing to stay with us and we hope to welcome you back again soon.

10/10 優異

William

伴侶同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Dog friendly just 1 block from the beach. Across the street from a beautiful state park and 1 mile from gorgeous historic downtown. Great activities. Trolley tour. Boat tours.
於 2024 年 4 月住了 3 晚
Alexa 於 2024年4月16日的回應
Hi William! Thank you for leaving us a great review. We are thrilled you enjoyed your stay with us and location. Thank you for choosing SpringHill Suites and we look forward to welcoming you back again soon.

8/10 不錯

Stephen

於 2024 年 4 月住了 2 晚
Alexa 於 2024年5月5日的回應
Hi Stephen! Thank you for leaving us a fantastic review. We are delighted you enjoyed your visit with us and we hope to welcome you back again soon.

10/10 優異

Anna

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This property is great. There is a $ 15 daily parking fee which is steep, but it is what it is. It's right across the street from the entrance to Fort Clinch state park. The beach is a few min away. There are dining options just steps away. The rooms are super spacious and the beds very comfy. I would just recommend updating the showers.
於 2024 年 3 月住了 3 晚
Alexa 於 2024年3月31日的回應
Hi Anna! Thank you for leaving us a review about your visit. We are thrilled you enjoyed your stay and we look forward to welcoming you back again soon.

8/10 不錯

Molly

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
Alexa 於 2024年3月27日的回應
Thank you for leaving us a great review about your visit. We are thrilled you enjoyed your stay and we hope to welcome you back again soon.

6/10 一般

William

家人同遊
Charge for parking, carpet needed cleaning
於 2024 年 3 月住了 2 晚
Alexa 於 2024年3月25日的回應
Thank you for leaving us a review about your stay, William! We appreciate your feedback and highlighting where we can improve. We will pass your comments along to our management team. Thank you for choosing SpringHill Suites and we hope to welcome you back again one day soon.

10/10 優異

Jeffrey (Yulee)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The size and quality of the room was a pleasant surprise! VERY nice! Easy walking to beach/restaurants. Will definitely stay again! Only complaint- breakfast should be open later on weekends!!!
於 2024 年 3 月住了 1 晚
Alexa 於 2024年3月23日的回應
Hi Jeffrey! Thank you for leaving us a great review. We are thrilled you enjoyed your stay with us and we hope to welcome you back again soon.

6/10 一般

Matt

讚好：住宿狀況
不滿：職員與服務
The maintenance people were friendlier than the front desk staff.
於 2024 年 3 月住了 2 晚
Alexa 於 2024年3月21日的回應
Hi Matt! Thank you for leaving us a review about your stay. We appreciate your feedback about your visit and will share your feedback with our team. Thank you for choosing SpringHill Suites and we hope to welcome you back again soon.

8/10 不錯

Tracy

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great pool with outdoor bar serving food poolside.
於 2024 年 3 月住了 1 晚
Alexa 於 2024年3月17日的回應
Hi Tracy! Thank you for leaving us a lovely review. We are delighted you enjoyed your stay with us and the amenities. Thank you for choosing SpringHill Suites and we hope to welcome you back again soon.

6/10 一般

Alexis

讚好：職員與服務和住宿狀況
Not worth the money
The hotel is not bad, but not great. The location is amazing and the staff was greart. The breaking was top notch. The issue were the room was hot. We had the air on but it never got cool. This is February so i assume Summer would be unbearable. Next was the shower. There was black mold on the wals and on the shower head. It was concerning. We didn't switch room since we arrived late and left the next day.For $260 a night and the favt it is a Marriott i expected more.
於 2024 年 2 月住了 1 晚
Alexa 於 2024年2月29日的回應
Hi Alexis! Thank you for leaving us a review about your stay. We apologize about your visit at our hotel. Nothing short of right is right and we will share your feedback with our team. Thank you for choosing SpringHill Suites and we hope to welcome you back again one day.

10/10 優異

Rachael (Kingsland)

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Brian was an amazing bar tender over at the Courtyard. Five out of five stars.
於 2024 年 2 月住了 1 晚
Alexa 於 2024年2月13日的回應
Hi Rachael! Thank you for leaving us a review about your stay. We are thrilled you enjoyed your visit and Brian gave you great customer service. It will be a highlight to share your review with our team. Thank you for choosing Springhill Suites and we hope to welcome you back again soon.

8/10 不錯

Mary

家人同遊, 伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
The property had view of the ocean. I don't like paying for parking!!!
於 2024 年 1 月住了 4 晚
Alexa 於 2024年2月4日的回應
Thank you for leaving us a review, Mary! We are delighted you enjoyed your stay and the beautiful view. Thank you for choosing SpringHill Suites and we hope to welcome you back again soon.

8/10 不錯

Rhonda

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Property was clean, but sound proofing needs some work. Could hear a crying baby and people yelling during the football game.
於 2024 年 1 月住了 2 晚
Alexa 於 2024年2月4日的回應
Hi Rhonda! Thank you for leaving us a review of your stay. We are delighted you enjoyed the cleanliness of our property. We appreciate your feedback and will pass your comments along to our team. Thank you for choosing to stay with us and we hope to welcome you back again soon.

10/10 優異

Constance

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Everything shiny and new!
We really enjoyed our stay. The hotel is only three years old and well appointed. Location is ideal right across from the beach with a couple of good restaurants within walking distance and only about two miles from town. The staff is very friendly and professional. Our dog loved the welcome gifts!
於 2024 年 1 月住了 2 晚
Alexa 於 2024年2月1日的回應
Hi Constance! Thank you for leaving us a fantastic review about your stay. We are thrilled you enjoyed your stay with us, staff, and dog gifts. We strive to provide our guests with the best experience possible. Thank you for choosing SpringHill Suites and we hope to welcome you back again soon.

10/10 優異

Desmond (Stony Point)

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Check in personnel were excellent.
於 2024 年 1 月住了 1 晚
Alexa 於 2024年2月2日的回應
Hi Desmond! Thank you for leaving us a great review. We are delighted you enjoyed check in and that you had a great stay. Thank you for choosing SpringHill Suites and we hope to welcome you back again soon.

10/10 優異

William

於 2024 年 1 月住了 1 晚
Alexa 於 2024年1月25日的回應
Hi William! Thank you for leaving us a fantastic review. We are delighted you enjoyed your stay with us and we hope to welcome you back again soon.

10/10 優異

Karen

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Will come back
This is a wonderful place to stay. The room was comfortable, and the breakfast was pretty good, too. We appreciated the spa tub and the fact that the facility hired disabled workers.
於 2024 年 1 月住了 4 晚
Alexa 於 2024年1月24日的回應
Thank you for leaving us a great review, Karen! We are delighted you enjoyed your stay with us, your room, and breakfast. Thank you for choosing SpringHill Suites and we hope to welcome you back again soon.

8/10 不錯

Beth

讚好：整潔度、職員與服務、設施服務和住宿狀況
Close to beach and restaurants
於 2024 年 1 月住了 3 晚
Alexa 於 2024年1月22日的回應
Hi Beth! Thank you for leaving us a lovely review. We are thrilled you enjoyed your stay with us and we hope to welcome you back again soon.

4/10 欠佳

Tina

讚好：整潔度、職員與服務和住宿狀況
The TV is not working… and has been down for the entire property for most of the day.
於 2024 年 1 月住了 1 晚
Alexa 於 2024年1月20日的回應
Hi Tina! Thank you for leaving us a review about your stay. We apologize about the television and will share your comments with our team. Thank you for choosing SpringHill suites and we hope to welcome you back again soon.

8/10 不錯

Glenda

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 2 晚
Alexa 於 2024年1月8日的回應
Hi Glenda! Thank you for leaving us a wonderful review. We are delighted you enjoyed your stay with us and we hope to welcome you back again soon.

2/10 很差

Alexander

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
When I booked my room I asked to have ocean view and paid extra for it. When I arrived to the hotel I was told my “ocean view room was not ready “ so we waited about an hour and a half. When they gave me my room it was Not ocean view! It was more like trees and parking lot view! I called the front and she said that’s all we have! She was very rude and did not care! I will never stay here again! If you are looking for ocean view, look else where! Also why do we have to pay for parking? No bueno for the money I paid I could have stayed at a better place! Never again.
於 2024 年 1 月住了 1 晚
Alexa 於 2024年1月8日的回應
Hi Alexander! Thank you for taking the time to leave us a valuable and detailed review. We apologize you had this experience at our hotel. Nothing short of right is right and we will immediately share your feedback with our team. Thank you for choosing SpringHill Suites and we hope to have the opportunity to welcome you back again to show you our improvements.

10/10 優異

Dana

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 3 晚
Alexa 於 2024年1月8日的回應
Hi Dana! Thank you for leaving us a great review. We are thrilled you enjoyed your stay with us and we hope to welcome you back again soon.

10/10 優異

Edelis

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
I love the stay. The only concern was they never did the room. I had no towels and I went to the reception to request. The rest was great. We stayed 3 days.
於 2023 年 12 月住了 3 晚
Alexa 於 2023年12月29日的回應
Hi Edelis! Thank you for leaving us a great review, We are delighted you enjoyed your stay with us. Thank you for choosing SpringHill Suites and we hope to welcome you back again soon.

10/10 優異

Bernadette

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great location, plenty of room in the family suite.
於 2023 年 12 月住了 1 晚
Alexa 於 2023年12月23日的回應
Hi Bernadette! Thank you for leaving us a great review. We are thrilled you enjoyed the location and your room. Thank you for choosing Springhill Suites and we hope to welcome you back again soon.

10/10 優異

Jarret

於 2023 年 12 月住了 1 晚
Alexa 於 2024年1月9日的回應
Hi Jarret! Thank you for leaving us a great review. We are delighted you enjoyed your stay with us and we hope to welcome you back again soon.

10/10 優異

Heiner

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Alexa 於 2024年1月27日的回應
Hi Heiner! Thank you for leaving us a great review. We are delighted you enjoyed your stay with us and we hope to welcome you back again soon.

10/10 優異

Kendra

於 2023 年 12 月住了 2 晚
Alexa 於 2023年12月15日的回應
Hi Kendra! Thank you for leaving us a great review. We are thrilled you enjoyed your stay with us and we hope to welcome you back again soon.

6/10 一般

Troy

讚好：職員與服務和住宿狀況
不滿：整潔度
Not ocean view. No room cleaning
The hotel was ok, but if you're looking for "Ocean View" I would select another location. Yes, it faces the ocean, but your looking at other hotels and the gas station. Breakfast was nice. They do not service the rooms. overall, I was disappointed in hotel for the cost. I believe they mis-represent room descriptions.
於 2023 年 12 月住了 4 晚
Alexa 於 2023年12月14日的回應
Hi Troy! Thank you for taking the time to leave us a review about your stay. We apologize you had a less than spectacular experience. We want all of our guests to have a great experience and we will share your feedback with our team. Thank you for choosing Springhill Suites and we hope to have the opportunity to welcome you back again one day.

10/10 優異

Douglas

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Quick getaway
Our stay was great. Room was very nice, comfortable, and clean. Staff was very friendly.
於 2023 年 12 月住了 2 晚
Alexa 於 2023年12月5日的回應
Hi Douglas! Thank you for leaving us a great review. We are thrilled you enjoyed your stay with us, your room, and our staff. It will be a highlight to share your review with our team. Thank you for choosing Springhill Suites and if you need anything please let us know.

10/10 優異

Aneta

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 11 月住了 1 晚
Alexa 於 2023年12月14日的回應
Hi Aneta! Thank you for leaving us a great review. We are thrilled you enjoyed your stay with us and we hope to welcome you back again soon.

10/10 優異

Lori

於 2023 年 10 月住了 2 晚
Alexa 於 2023年11月24日的回應
Thank you for leaving us a fantastic review, Lori! We are thrilled you enjoyed every minute of your stay with us. Thank you for choosing SpringHill Suites and we hope to welcome you back again soon.

10/10 優異

Cole

讚好：整潔度、職員與服務、設施服務和住宿狀況
I think this was a great stay
於 2023 年 11 月住了 3 晚
Alexa 於 2023年11月19日的回應
Hi Cole! Thank you for leaving us a wonderful review. We are delighted you enjoyed your stay with us and we hope to welcome you back again soon.

10/10 優異

BERTA (norwalk)

讚好：整潔度、職員與服務和住宿狀況
Great location
於 2023 年 11 月住了 1 晚
Alexa 於 2023年11月17日的回應
Hi Berta! Thank you for leaving us a great review. We are thrilled you enjoyed your stay with us and we hope to welcome you back again soon.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和客房舒適度
Pro: Overall good, nice staff, breakfast, location. Cons: Toilet clogged when we arrived, they fixed it. Water leaking outside when taking a shower. Room cleaning every other day. Parking charged $15/day.
於 2023 年 11 月住了 3 晚
Alexa 於 2023年11月15日的回應
Thank you for leaving us a great review! We are thrilled you enjoyed our wonderful staff and location. Thank you for choosing SpringHill Suites and we hope to welcome you back again soon.

8/10 不錯

Vanessa

於 2023 年 11 月住了 1 晚
Alexa 於 2023年12月5日的回應
Thank you for leaving us a great review, Vanessa! We are delighted you enjoyed your stay with us and if you need anything please let us know.

6/10 一般

andrea

親子同遊
讚好：整潔度、設施服務和住宿狀況
不滿：職員與服務
Everything was great!! Except when we asked for early check in. We had called 3 hours ahead of time and the lady said the probably didn’t have time. I had one night stay coming in with 2 kids from a 6 hour drive. We had a surprise birthday party to hurry and get ready. I asked again when we got there at2 and was told I could change in a bathroom . The place is beautiful and clean. That’s my only complaint
於 2023 年 11 月住了 1 晚
Alexa 於 2023年11月12日的回應
Hi Andrea! Thank you for leaving us a valuable review about your stay. We are so happy to hear you enjoyed your overall visit with us. We appreciate your feedback about early check in and will pass your comments along to our management team. Thank you for choosing to stay with us and we hope to welcome you back again one day.

8/10 不錯

James (Toledo)

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 6 晚
Alexa 於 2023年11月7日的回應
Thank you for leaving us a great review, James! We are thrilled you are enjoying your stay with us and we hope to welcome you back again soon.

8/10 不錯

Cindy (Melrose)

伴侶同遊
Nice pool,hot tub, bar area. Restaurant was limited for breakfast items. Room was large.
於 2023 年 10 月住了 3 晚
Alexa 於 2023年11月1日的回應
Thank you for leaving us a great review about your stay, Cindy! We are thrilled you enjoyed your stay with us and we hope to see you again soon.

10/10 優異

Victor J.

家人同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It is pet friendly.
於 2023 年 10 月住了 3 晚
Alexa 於 2023年10月29日的回應
Hi Victor! Thank you for leaving us a wonderful review. We are so happy you enjoyed your stay with us and we hope to welcome you back again soon.

10/10 優異

Marion

讚好：整潔度、職員與服務和住宿狀況
The location just away from the beach was very good. Salt Life Restaurant nearby was convenient and very good. Bathroom in room was very nice but lacked basis hooks for hanging towels/clothes on whilst showering.
於 2023 年 10 月住了 1 晚
Alexa 於 2023年10月29日的回應
Hi Marion! Thank you for the kind words about your stay. We are so thrilled you enjoyed the location and easy beach access. Thank you for choosing Springhill Suites and we hope to welcome you back again soon.

8/10 不錯

José anthony

於 2023 年 10 月住了 3 晚
Alexa 於 2023年11月12日的回應
Hi Jose! We are delighted you enjoyed your stay with us. Thank you for choosing SpringHill Suites and we hope to welcome you back again soon.

10/10 優異

Linda

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great location we were able to walk to beach and bike into town for great dining options. Room was clean and quiet. Staff friendly and helpful.
於 2023 年 10 月住了 2 晚
Alexa 於 2023年10月21日的回應
Hi Linda! Thank you for leaving us a wonderful review. We are so happy you enjoyed the location, easy beach access, and your room. Thank you for choosing to stay with us and we hope to welcome you back again soon.

10/10 優異

Terry

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Tori 於 2023年10月31日的回應
Thank you for the perfect rating! We're glad you had a great experience during your stay. If you have any additional comments or feedback to share, please feel free to do so. We hope to have the pleasure of hosting you again in the future.