Sacramento Jepson Prairie Preserve Hotels

"The room was clean and seemed refurbished with new furniture and floor. The check-in Kiosk was a bit of an issue because it has an AI bot and they chose an Indian person as the avatar. The issue was, it had an accent I could not understand at times, so check-in wa a little slow. I never could get on the internet. After getting the wi-fi chosen, I tried to log in with their password and it would just kick me out and back to the 'choose wi-fi" settings page. I tried a dozen times and just gave up and used my phone as a hot-spot. Otherwise the stay was fine and room fine. I did not have the breakfast because I left at 4am. "

"The staff here are tops. Went above and beyond in all encounters! Housekeeping five-star!!"

"the staff was great"

"Breakfast is a plus"

"Breakfast wasn’t that great. I think they can do much better. My room accommodation was a mess. I asked for a king size bed and set the reservation more than a month in advance just for them to tell me there was a glitch in the system and all they can provide was a double. We are two people and it was a very uncomfortable sleep. "

"Our stay at the Citizen was excellent. It’s a beautiful hotel with historic features. The manager was very helpful, as well as the valet staff. The bathtub is an interesting design. It’s difficult to get into. We enjoyed the restaurant for lunch and brunch. I highly recommend a stay at the Citizen."

"We truly enjoyed our stay at the GOV! Exceptional service! Thank U Brooke, breakfast crew, shuttle service crew, & cleaning crew!! Me & my wife will definitely be back. All the way from Ohio, We Thank You! "

"Thanks so much for the early check in!"

"Was unable to take a shower. No hot water and shower handle broke in my hand. Tried to call the front desk for help but it was less than an hour before checking out. Pool wasn’t working."