"A gentleman at the front desk was quite rude. We booked two rooms, and neither of them had heating, even though the outside temperature dropped to 2°C at night. In addition, the doors and windows were not properly sealed, making the rooms even colder.
The next morning, for our second night’s stay, we requested either extra blankets or a space heater. His response was, “Well, this is not my hotel...”
After some back and forth, we eventually received both blankets and a space heater at late afternoon. It appeared that the hotel did not have enough space heaters for all the rooms, which seemed to be the real reason the front desk staff was reluctant to provide one.
Will not recommend to stay there."
"It's a beautiful hotel and staff is wonderful. The only downside was lack of heating (there is an aircon in the room but can be use only from 5 pm to 1 am and was not always available in these hours) and no water provided for travellers. In summary it's a good hotel but I think for the price more should be provided"
"Honestly, one of the best places I've ever stayed. The tents are spacious and beautiful inside, there is a shower and hot tub. Breakfast and dinner were included in the room price and it was delicious. The staff is super helpful and friendly. I got a flat tire, but the hotel staff helped me put on the spare tire and took me to a repair shop where they patched the tire in 15 minutes! I’ll definitely be back!"
"Fantástico hotel. O quadro de funcionários é realmente excepcional. Apesar do ser um hotel de valor elevado, deve-se levar em consideração o que está incluído: ttansfer, passeios, estadia all inclusive, recursos humanos extremamente profissional, instalações excelentes. Não há rotina. A não ser que vc queira. As excursões são muito bem organizadas e os guias são muito bem preparados. O diferencial marcante: "staff" primoroso! Vale cada centavo."
"Everything about the 4 nights I spent at Lodge Quelana was wonderful. A beautiful oasis, nestled on the outskirts of San Pedro with a serene, tranquil vibe. Maria was a great host who couldn’t have done more for me. The perfect place to relax after enjoying what the local area has to offer. Would love to come back!"
Commune with nature and explore the great outdoors at Piedra Lagoon during your travels in San Pedro de Atacama. You can seek out the local tours while in the area.
Commune with nature and explore the great outdoors at Quebrada de Jerez during your travels in Toconao. Wander the parks or discover the area's desert landscape.
Commune with nature and explore the great outdoors at Ojos del Salar Pools during your travels in San Pedro de Atacama. Discover the spas in this relaxing area or seek out its cycling trails.
Commune with nature and explore the great outdoors at Tebinquinche Lake during your travels in San Pedro de Atacama. You can seek out the local tours while in the area.
Jerez Valley is located in Toconao. If you're looking for a convenient place to stay, you could search for properties close to public transport so it's easy to get around.
If I need to cancel the hotel reservation for my stay near Jerez Valley, will I receive a refund?
Yes! The majority of hotel bookings are refundable provided that you cancel before the hotel's cancellation deadline, which is often 24 or 48 hours before check in. If you booked a non-refundable reservation, you might still have the option to cancel and be given a refund within a 24-hour period of booking. Put your dates in and click on "Search", then use the filter option "fully refundable" to view the best deals available near Jerez Valley.