Okaya Kamaguchi Water Gate Hotels

"Very nice old style budget hotel ideal for stop over Unbeatable price "

"Service was impeccable. The premises were very pretty and we love the trees and the surroundings. Breakfast was also wonderful. "

"The resort is surrounded by nature, very quiet and peaceful - perfect if that’s what you’re looking for. It can be a bit inconvenient without a car, but there’s a bus stop right in front of the hotel that runs at specific times and goes to the nearest train station, Shiojiri. The owner was very kind and even offered to pick me up and drop me off at the station, and he also took me to visit the old town, Narai-juku. The hotel itself is beautifully designed, with high-quality facilities and a...

"食事も美味しく、温泉はちょうど良い湯加減で最高でした。スタッフの方々も親切でいい宿でした。"

"Room was clean, toiletries were complete, there’s also provision of sleepwear. Staff were very friendly and helpful."

"Well maintained roure-inn hotel in the heart of the city."

"A really old-fashioned Japanese onsen experience like nothing else. We ate in the Japanese restaurant one night and French the other evening. The food was fantastic. Rooms were comfortable but old fashioned. I would highly recommend the room with a private onsen - we saw tanuke (Japanese raccoon dogs) approach whilst we were bathing which was a really special experience. We hiked to the ridge (5 hours return) through a beautiful forest."

"Very easy process to self check in, room spotless, great free drinks options, excellent breakfast (would recommend getting double portion of 'toast', which is delivered to your door at specified time (you must choose order before 11pm). Great location next to lake front. Would def stay again 😎"

"Really enjoyed our short stay and visiting this area. Walkable distance from the station and lake. A full Japanese-style breakfast was beautifully presented with some alternatives also on offer - fruit, eggs, bacon etc. We visited in May when the hotel and Suwa generally were very quiet so we were able to enjoy the hotel facilitie - the modern reception area and onsen. Good size room with twin beds. Go for one with a lake view if possible."

"Room, staff and food are exceptional. "

"Clean room, helpful staff excellent breakfast "

"Average hotel with good staff but very overpriced for what it offers."

"We had a wonderful time staying at the hotel. Hotel provided excellent breakfast, lunch and dinner, free welcome drink. The hot bath was wonderful with views of the river and forest. The room was beautifully decorated. We will definitely want to come back again next year!"

"It was a nice Japanes experience with the futon on the floor. Only two points negative. There was no towels for the shower unless you rented it for 200 yen. Breakfast was only croissants with coffee, juice,butter and jam. "

"Great place to stay! "

"The staff was very nice and helpful. I would stay there again."

"ベッドのマットレスがイマイチだった 枕が柔らかすぎた"

"The owner who was only the other person there was very kind and drove me up to the bus stop with my heavy luggage in very snowy, icy conditions, beautiful views, winter wonderland of snow and ice. incredible views."

"It's a very comfortable facility, although the hotel looks old. "

"An excellent resort for an unique onsen experience and variety of food. This property is popular amongst travellers with young kids."