Kennett Square Spa Hotel

"Nice quiet room. A lot of options for breakfast. "

"Not a great breakfast quality. Decent for one night stay"

"I was able to get a room close to the pool on the first floor. I truly appreciated that!!"

"The rooms, sheets, and kitchen sink stunk. Everything else was ok."

"I didn’t like that I had to change rooms from where I was to an accessible room at all. I am not handicapped but due to a “booking block” I had to be moved to an unwanted room. The cost of this place is overpriced by about $50 and the security deposit is more than it should be for this area. This hotel was tolerable until I had to be switched. The staff was fine and the breakfast was as expected. I had a pretty ok stay until I was moved. "

"We had No hot water & the floor drain in the bathroom did not work, bathroom flooded. We were told to let the water run for at least 20 minutes to get hot water (which would have flooded the whole room). Staff did not immediately come to the room to check. Eventually at 4:00 a.m. & after my insistence, staff came & we were moved to a better room with hot water. Upon checkout, Staff appeared to be more concerned that the new room was occupied without their knowledge than that the old room (with hazardous conditions) was assigned to a aged ADA customer. Overall experience was very disappointing. (Especially as compared to former experiences with Doubletree) "

"The staff was wonderful. We were disappointed in the restaurant. "

"All"