Residences in Kent

"Stayed 1 night at the hotel. Got to our room to find dirty socks and clothes by the bed. The staff need to check the rooms properly. Television channels work intermittently."

"Most of Hotel staff were lovely and helpfull. Breakfast wasn't included so payed night before £12.50 instead of £19 pp. Racing bar very nice but are food order was messed up and took about 44 min for my pizza to turn up. Lovely pool with steam room and sauna"

"The hotel was lovely, superbly located, meters from Westgate. The problem was we were promised a room that would not overlook the parking lot. We came back 2 times, at 12:00 and 2:30, but they said the room was still not ready, that we had to wait till 3 o’clock. We had tickets to punt down the river at 3 so could not stay, but immediately upon finishing it returned to the hotel. To our surprise they then took us to a room that overlooked the parking lot! We asked to be changed and they took us to a tiny room that overlooked a small patio, that was right beside the communal terrace, so quite noisy. It was not what we had hoped for. Having said that, the room and bathroom were pretty and clean, the breakfast was good and the location superb."

"Very clean hotel in the besto possible location But expensive "

"Excellent staff, clean and spacious room. Really loved this hotel. Victoria at the front desk went above and beyond. I would definitely recommend. "

"Room was a great size. Bed was super comfortable. Clean and tidy room, would benefit from a fresh coat of paint. Facilities were good, but needed a good clean in the sauna and changing rooms. Breakfast was great, big variety of foods. Staff were friendly, hard working and helpful."

"Everything was beautiful, the room, the firepit restaurant, the location. Will come again"

"Clean and good location. Value for money."

"Nicely located in town centre. Clean and modern inside, whilst still keeping to the old features of the interior "