悉尼肯特爾斯酒店住宿推介

「The coffee cups were not replaced with cleaned ones / washed every day. Used cups were just left in the room. I also saw hair in towel and toothpaste in the sink. Teabags were not refilled.」

「When I’m having shower, suddenly the hotel staff enter the room without ringing, I was shocked. The staff said he missed to add back two chocolates bars for the mini bar. Totally terrified. And the toilet light flash.」

「Excellent services , good location」

「The room was spacious, clean, and generally comfortable. The bathtub had a clearly visible crack. No complimentary bottled water. The breakfast was also disappointing. Considering the price, Basic items such as smoked salmon and pancakes required an additional charge, which was surprising and poor value for money. In addition, there was only one coffee machine available.」

「很忙的旅社，不過服務人員盡可能的幫助大家。」

「這次旅程一共住六個晚上，打掃房間極馬虎，最後一晚，床單冇換被冇摺好，鐵匙羹冇洗過，原裝放返茶櫃上。但地點方便，房間舒適。」

「生日入住，出發前已聯絡，酒店送上生日咭及自家品牌糖。景觀本是很美，但因為住的那兩天有雨，所以失色了一點。 經EXPEDIA訂本來是會送支紅酒的，但我要到前台問對方確認後才能拿到，這個有點奇怪。」

「入住時，我被安排到1001號，簡直係惡夢的開始，進入房間後，房間就好像一個洗衣房一樣，一直聽到機器的聲音，就連床頭櫃都在震的，本身以為情況會有改善，等了大約15分鐘，情況更加嚴重，致電到前台，他們說會跟進，讓我們在房間等待，再過了45分鐘，完全沒有收到來電，忍不着，走到前台問究竟如何，因為當時房間震到像地震一樣，頭在暈， 到了前台，員工笑了一下，我想他應該是知道房間的狀況的，但為何要安排給我呢？折騰了一段時間後，他在為我安排另外一個在4樓的房間，算是upgrade了，大了，但浪費了足足個多小時。 房間的隔音比較差，晚上會聽到走廊的門聲」