Hotel is in perfect condition. Only hard to reach or visitors come in due to security restrictions in a park area.
真实旅客
2021 年 11 月入住 1 晚
10/10 超赞
Adam,Viburnum
2021 年 10 月 31 日
满意:清洁度、员工和服务、住宿条件和设施
Great place to stay. All staff was great.
Adam
2021 年 10 月入住 5 晚
10/10 超赞
alaeldin
与配偶出行
2021 年 10 月 2 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice and clean , friendly staff
alaeldin
2021 年 9 月入住 1 晚
10/10 超赞
Silviano
2021 年 9 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Camere spaziose, moderne, grande pulizia, con tutti i comfort, reception sempre pronta a risolvere ogni problema
Silviano
2021 年 9 月入住 6 晚
10/10 超赞
Petr
商务旅客
2021 年 9 月 21 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Interesting hotel suitable for families.
Nice hotel with attractions for families and kids. Hotel located next to a green park. Resturant was above average. Hotel rooms were clean and quiet. Hotel can be difficult to get to by taxi.
Petr
2021 年 9 月入住 1 晚
4/10 很差
Andres
商务旅客
2021 年 9 月 19 日
不满意:住宿条件和设施,服务设施
Terrible Hotel with dolphins and beluga whales! It’s a shame ! Good breakfast and we’ll located! It’s a shame they have dolphins and whales captive
Andres
2021 年 9 月入住 1 晚
10/10 超赞
Dan M
团体旅客
2021 年 9 月 18 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great place to stay in Kharkiv
This hotel is in excellent location in Taras Shevchenko park. Access is difficult by car, as there are 2 barriers and taxi drivers don't usually know how to get there. Always enter from Sumska street. Hotel is clean. The standard rooms are too small for a 5 star, but the junior suite was adequate. Food was great at the restaurant for breakfast buffet and dinner a la carte. Slow during dinner time for service. Nice rooftop terrace. Rooms are properly maintained and they have afternoon turndown service. Complimentary water in the room. Included is also sauna, pool, jacuzzi. Massage is extra and pretty good. Staff is mostly accommodating. Dolphin shows every day, though we didn't attend, as we've done it elsewhere before.
Dan M
2021 年 9 月入住 3 晚
10/10 超赞
Viktoriya
与家人出行
2021 年 9 月 5 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Un régale
Super hôtel, propre, cosy. Fantastique spa et les soins. Le petit-déjeuner délicieux, un mélange de la cuisine ukrainienne et européenne. On s’est régalé. Superbe terrasse et piscine à l’extérieure également.
Viktoriya
2021 年 9 月入住 2 晚
6/10 一般
Teddy
团体旅客
2021 年 9 月 3 日
满意:住宿条件和设施,清洁度
不满意:服务设施
I liked the terrace on the 6th floor beautiful
The service was not that good I'm sorry to say the restraunt service needs a make over
Disappointed in the food some items ran out beef steaks and the steak I did order was not what they said it was
It would be nice if the staff would smile when getting you
Teddy
2021 年 8 月入住 9 晚
10/10 超赞
Philip,Herzliya
团体旅客
2021 年 8 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Almost excellent location (the only downside - to get a taxi you will need to walk 5 mins since the hotel is in the middle of the park). The staff is very friendly, pools clear, plus dolphins show, open-air bar/restaurant..
Philip
2021 年 8 月入住 3 晚
10/10 超赞
Lesya
与家人及幼儿出行
2021 年 8 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Small hotel in city centre,but quite located at the Shevchenko garden. 2 swimming pools,kids frendly. Breakfast buffet style accompanied ukranian brut wine
Lesya
2021 年 8 月入住 1 晚
10/10 超赞
Mykola
2021 年 8 月 16 日
Mykola
2021 年 8 月入住 1 晚
6/10 一般
Larry
2021 年 7 月 19 日
Larry
2021 年 7 月入住 8 晚
6/10 一般
真实旅客
与家人出行
2021 年 6 月 14 日
满意:服务设施,清洁度
The amenities are in good condition: different types. The bad things: the sharp corners o f the bed,easy to scratch legs badly
真实旅客
2021 年 6 月入住 7 晚
10/10 超赞
Oksana
与家人出行
2021 年 4 月 24 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Oksana
2021 年 4 月入住 1 晚
6/10 一般
IDRIS
2021 年 4 月 7 日
IDRIS
2021 年 4 月入住 2 晚
8/10 还可以
Baris
商务旅客
2021 年 4 月 1 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great hotel
Beautiful hotel , just location is not convenient to call a taxi
Baris
2021 年 2 月入住 2 晚
10/10 超赞
真实旅客
商务旅客
2021 年 1 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
5* for spa, definitely worth it to stay, very nice hotel and very friendly stuff, will come again
真实旅客
2021 年 1 月入住 2 晚
8/10 还可以
Lee
与家人出行
2020 年 8 月 21 日
满意:清洁度、住宿条件和设施、客房舒适度
service needs improvement
Service is OK, very slow at Restaurant
Lee
2020 年 8 月入住 2 晚
10/10 超赞
Fred
团体旅客
2020 年 8 月 12 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Fred
2020 年 7 月入住 9 晚
10/10 超赞
Kevin J
商务旅客
2020 年 7 月 23 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Awsome place
Kevin J
2020 年 7 月入住 6 晚
10/10 超赞
Abdul
商务旅客
2020 年 6 月 28 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Clean and pleasant hotel
A very nice hotel centrally located a little issue due to it being in the middle of a park getting a Uber to the front of the hotel.
However clean attentive staff.
There are Dolphins at the hotel which I am not to sure about if they should be kept in captivity nevertheless a great clean hotel.