No hot water in the bathroom …. Ac thermostat wasnt working and the room was freezing.. Bathroom pipe was broken ..
Mohammed
於 2024 年 5 月住了 1 晚
10/10 優異
ANDRES
家人同遊
2023年12月10日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very nice villa
ANDRES
於 2023 年 12 月住了 1 晚
8/10 不錯
Noora
家人同遊
2023年12月8日
讚好:整潔度、職員與服務和客房舒適度
Good, but need details on villa options
We stayed in a beach villa.
It was lovely and spacious - fit for a bigger group.
One this though, we were expecting to have direct access to the beach, and we were on the second floor over looking the beach. So this needs to be clarified on the two-bedroom villa option
Noora
於 2023 年 12 月住了 3 晚
4/10 欠佳
John (Manchester)
伴侶同遊
2023年11月20日
不滿:整潔度和設施服務
I really can't understand how the average rating given in most of the reviews is so high. The staff in the hotel are generally friendly and helpful but that is where the positives end.
- For the price of the hotel per night, there are really very few facilities or dining options. Bear in mind that Khor Fakkan itself has limited dining and entertainment options for the evening as well.
- The room was very dirty, with lots of hair all over the floor, crumbs and etc. The rooms and hotel in general really need renovation.
- The walls are paper thin or we were just unlucky with two different sets of very noisy neighbors. Both nights in a row our neighbors had some big gathering/party in their room till about 4AM. We complained about this to the staff a couple of times but in the end had two terrible nights sleep
- There is a very pushy staff member selling massages, spa and salon services in the pool and beach area which is not appreciated
- The standard of the breakfast is abysmal. This is in no way the level of a 4 star hotel
- There is a massive construction site right next to the hotel for their expansion. The view North from the hotel is only a construction site, the view East/South is only of the industrial port.
I definitely wouldn't stay here again and would pick something in Fujairah center, Sandy Beach or towards Dibba for nicer areas with more facilities and better view
John
10/10 優異
Burnett
伴侶同遊
2023年5月11日
讚好:整潔度、職員與服務和住宿狀況
Property is absolutely beautiful and the view is amazing.