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基爾肯尼霍班酒店的評價

4 out of 5
基爾肯尼霍班酒店
Ring Road, Springhill, Kilkenny, Kilkenny

評價

8.4

很好

10 分評分，優異；956 則評價中有 380 則" "
8 分評分，不錯；956 則評價中有 414 則" "
6 分評分，一般；956 則評價中有 116 則" "
4 分評分，欠佳；956 則評價中有 35 則" "
2 分評分，很差；956 則評價中有 11 則" "

9.0/10 

整潔度

8.8/10 

職員與服務

8.2/10 

設施服務

8.4/10 

住宿狀況

8.6/10 

環保程度

評價

8/10 不錯

真實旅客

Wifi is strong. A lot of parking space.
Wifi is strong. A lot of parking space. 10 mins drive to download.
於 2018 年 7 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Comfortable and convenient
Silent and comfortable, easy to access, convenient to stores around
於 2018 年 6 月住了 1 晚

10/10 優異

Ellen (Taiwan)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
There's plenty of parking lot, which helps a lot. The room is clean, with hair dryer, close enough to city centre (6 minutes drive), overall it's quite nice.
於 2018 年 2 月住了 1 晚

10/10 優異

CHEN (TAIWAN)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
房間寬敞舒適
房間舒適，價格便宜，免費停車，小孩免費。

6/10 一般

Karen (Hong Kong)

讚好：職員與服務
Kilkenny Aspect Hotel Kilkenny
I stayed in this hotel on Saturday night with a room just one floor upfront the main entrance of the hotel. Taxi and cars stopped to drop off the room guests arriving the hotel almost every 5 minutes until 3:30 am. It was so noisy that I could only get into sleep at almost 4:00 am. Overall, it is a nice hotel.

8/10 不錯

Malcolm

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Apart from the house maid not replacing dirty coffee cups and replenishing coffee pods and sugar 1 morning everything was perfect especially the hotel staff.
於 2024 年 5 月住了 3 晚

10/10 優異

Pat

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The rooms and hotel in general were up to date and comfortable. The showers were very nice and the coffee bar in the lobby was very convenient.
於 2024 年 5 月住了 3 晚

8/10 不錯

James

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Overall, the hotel was clean and the service was good. However, although it was on a 5-7 minute taxi ride, we would prefer to stay in the city center.
於 2024 年 5 月住了 1 晚

4/10 欠佳

Denise (Eatontown)

家人同遊
不滿：職員與服務和設施服務
Biggest disappointment is there is no air conditioning and that would have been ok if the property description listed that. For the price the room was tiny, bathroom tiny and roof very stuffy- no fan in bathroom so after a shower the entire room was stuffy and window only opens a crack which I understand is code. Overall the our least favorite stay in Ireland.
於 2024 年 5 月住了 2 晚

8/10 不錯

Danny

讚好：整潔度、職員與服務和住宿狀況
Very good stay
於 2024 年 5 月住了 1 晚

10/10 優異

Margaret

多人同遊
讚好：設施服務
A bit further away from city center but a nice facility.
於 2024 年 5 月住了 1 晚

10/10 優異

James

於 2024 年 5 月住了 4 晚

10/10 優異

Millie

多人同遊
We got to our hotel early and the staff went above and beyond to get us into our rooms. It was such an amazing experience with a hotel. If I come back to Kilkenny, I would not hesitate to book my stay here. Thank you for being so accommodating!
於 2024 年 3 月住了 1 晚

10/10 優異

Tara

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Lovely hotel!
於 2024 年 3 月住了 1 晚

6/10 一般

Tiffany

於 2024 年 3 月住了 1 晚

8/10 不錯

Danny

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚

6/10 一般

Colin

於 2023 年 12 月住了 2 晚

6/10 一般

Karyn

家人同遊
讚好：整潔度和住宿狀況
不滿：職員與服務和設施服務
Not worth it. I would have rather spent less and stayed closer to town in a place with better customer service.
於 2023 年 11 月住了 1 晚

6/10 一般

Garrett

不滿：職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Chris 於 2023年10月13日的回應
Thank you for sharing your experience with us! We are thrilled to hear that you had a great time at Hoban Hotel. We look forward to welcoming you back soon!

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和住宿狀況
Did not like how the beds were made, sheets constantly coming off showing the mattress, and the bed was just very uncomfortable. But the town was great and so cute.
於 2023 年 10 月住了 2 晚
Chris 於 2023年10月13日的回應
Thank you for taking the time to leave us a review. We are thrilled to hear that you loved your experience with us. Your kind words mean a lot to our team!

10/10 優異

Mary

於 2023 年 9 月住了 1 晚
Chris 於 2023年10月13日的回應
Thank you for sharing your experience with us! We are thrilled to hear that you had a great time at Hoban Hotel. We look forward to welcoming you back soon!

10/10 優異

Teresa

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel Friendly staff Only complaint is the GPS maps took us on a bit of a goose chase on location
於 2023 年 9 月住了 2 晚
Chris 於 2023年10月13日的回應
Thank you for sharing your experience with us! We are thrilled to hear that you had a great time at Hoban Hotel. We look forward to welcoming you back soon!

10/10 優異

Lindi

讚好：整潔度、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
Chris 於 2023年9月24日的回應
We are so grateful for your kind words and 10-star rating! Our team works hard to ensure every customer has a memorable experience. If there’s anything else we can do to make your next visit even better, please let us know.

10/10 優異

Douglas (Wilsonville)

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We had a good time
於 2023 年 8 月住了 2 晚
Chris 於 2023年9月24日的回應
We are so grateful for your kind words and 5-star rating! Our team works hard to ensure every customer has a memorable experience. If there’s anything else we can do to make your next visit even better, please let us know.

10/10 優異

Kevin

於 2023 年 8 月住了 1 晚
Chris 於 2023年9月24日的回應
We are so grateful for your kind words and 5-star rating! Our team works hard to ensure every customer has a memorable experience. If there’s anything else we can do to make your next visit even better, please let us know.

10/10 優異

timothy

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean and modern. Staff very friendly.
於 2023 年 7 月住了 1 晚
Chris 於 2023年7月27日的回應
Thank you for the 5-star rating! We are thrilled to know that you enjoyed your stay at Hoban hotel . Your feedback motivates us to continue providing exceptional service to all our customers.

8/10 不錯

Helen

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Lovely clean hotel
We really enjoyed our stay in the Hoban, we were able to check in early. Our room was very large and clean. Looked very new and modern. Rooms had an espresso machine which was a nice addition. The breakfast was great with lots of variety. Only small criticism was that the room was very hot trying to sleep and the bathroom door was on a chain and kept slamming so could be an issue if you had kids staying.
於 2023 年 7 月住了 1 晚
Chris 於 2023年7月29日的回應
We appreciate your feedback and are delighted to know you enjoyed you stay at Hoban Hotel. Your satisfaction is our top priority, and we look forward to serving you again soon.Also Thanks for bringing the noise slamming incident to my attention I will definitely look into this.

8/10 不錯

VALERIE

於 2023 年 7 月住了 1 晚
Chris 於 2023年7月29日的回應
Thank you for your rating! We are thrilled to know that you enjoyed your stay at Hoban Hotel.Your feedback motivates us to continue providing exceptional service to all our customers.

6/10 一般

真實旅客

家人同遊
Family stay
On arrival at reception the staff isssued the incorrect room compared to what I paid and booked. Ot took 3 different trips back and forth to rooms until they eventually got it right. There was a language barrier as English is not their first language. The room has no good AC so thr bathroom steams up and room is stuffy and hot. There was no residence bar. Breakfast was advertised to finish at 1030 however there was little food by 0930 and not replaced. The hotel is located in an industrial area and you need a car or taxi to take you to the city unless you like walking in the rain.
於 2023 年 6 月住了 2 晚
Chris 於 2023年7月29日的回應
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating.It is a pleasure to announce that we will be implementing many of these upgrades to the property within the next couple of months. Our main priority is to be able to offer a very well-maintained and comfortable atmosphere.I hope that I can convince you to change your mind about another visit to our property. if you would be willing to give us a chance to turn your experience around. It would be pleasure to personally welcome you back to our new and improved hotel!

10/10 優異

Danny

於 2023 年 6 月住了 1 晚
Chris 於 2023年7月29日的回應
Thank you for the 10 out of 10 rating! We are thrilled to know that you enjoyed your stay at Hoban Hotel.Your feedback motivates us to continue providing exceptional service to all our customers.

10/10 優異

Veronica

家人同遊
Perfect location, very friendly staff. Very convenient restaurant. We only had one incident on our last day where my husband and daughter had a run in with the front desk, we were guests and had complementary breakfast with our lodging, the server told them that they were with a bud tour that had just left and needed to pay. They should have simply asked to see our room card to solve their problem but we’re instead rude. These are things that a well trained staff could have easily avoided. Otherwise everything was great and I will stay there again. The location is perfect for those who like being close to downtown but don’t want the congestion. Kudos to the lady who checked us in-she was fabulous!
於 2023 年 6 月住了 3 晚
Chris 於 2023年7月29日的回應
Thank you for the 5-star rating! We are thrilled to know that you enjoyed your stay at Hoban Hotel.Your feedback motivates us to continue providing exceptional service to all our customers.

6/10 一般

Suzanne

讚好：整潔度、職員與服務和住宿狀況
Wouldn’t Stay here Again
Difficult to find even with a GPS. Too far from town. Room very hot, fan didn’t work. Ground floor , diesel vehicle outside window noisy and nauseous smell. Talking loud in the middle of the night. Interrupting our sleep. Restaurant and bar adequate. Staff friendly and did try to help.
於 2023 年 6 月住了 1 晚
chris 於 2023年7月29日的回應
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating.It is a pleasure to announce that we will be implementing many of these upgrades to the property within the next couple of months. Our main priority is to be able to offer a very well-maintained and comfortable atmosphere.I hope that I can convince you to change your mind about another visit to our property. if you would be willing to give us a chance to turn your experience around. It would be pleasure to personally welcome you back to our new and improved hotel!

10/10 優異

Pam

於 2023 年 6 月住了 1 晚
Chris 於 2023年7月29日的回應
Thank you for the 5-star rating! We are thrilled to know that you enjoyed your stay at Hoban Hotel.Your feedback motivates us to continue providing exceptional service to all our customers.

10/10 優異

Claude

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Bel hôtel à 15 minutes à pied de la ville. Chambre spacieuse et bien décorée. La meilleure literie de notre séjour de 10 jours en Irlande. Silencieux. J'ai oublié ma veste dans la chambre. Ils me l'ont envoyée rapidement ( 1 semaine) en Suisse pour une somme correcte. Super rapport qualité prix.
於 2023 年 5 月住了 1 晚
Chris 於 2023年7月29日的回應
Thank you for the 5-star rating! We are thrilled to know that you enjoyed your stay at Hoban Hotel.Your feedback motivates us to continue providing exceptional service to all our customers.

8/10 不錯

Mark

伴侶同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good breakfast. Rooms good-sized, but our carpet was stained in a few places.
於 2023 年 5 月住了 1 晚

8/10 不錯

Eric

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Nice clean and comfortable hotel at the edge of the city. Good place to stay if you have a car which you will need to drive into Kilkenny.
於 2023 年 5 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 5 月住了 1 晚

10/10 優異

Paul

於 2023 年 5 月住了 1 晚

6/10 一般

Kathleen

家人同遊
不滿：設施服務
I wasn’t a fan of this property. There were stains in the carpet of our room and the bathroom smelled weird. We think it was the soap but not entirely sure
於 2023 年 4 月住了 1 晚

8/10 不錯

robert

於 2023 年 4 月住了 1 晚

8/10 不錯

Colin (Dublin)

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 4 月住了 1 晚

10/10 優異

Christy

多人同遊
讚好：整潔度、職員與服務和住宿狀況
Very pleased with our stay. Easy check in and check out. Room was clean and comfortable. Staff was friendly and helpful. Nice breakfast option.

8/10 不錯

Keith

商務旅客
讚好：整潔度和職員與服務
Hotel perfect for a business overnight.
於 2023 年 3 月住了 1 晚

8/10 不錯

Jose

讚好：整潔度、住宿狀況和客房舒適度
於 2023 年 3 月住了 1 晚

10/10 優異

Bilal

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent for Business & Family Travellers
Conveniently located and not too far away from Kilkenny town centre. Ideal location if you have a car rented with free parking. Clean and tidy hotel with late bar and restaurant and retail park is not far away. Staff were friendly and efficient with speedy check in and check out.
於 2023 年 1 月住了 1 晚

10/10 優異

Jack

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 12 月住了 1 晚

2/10 很差

John

於 2022 年 12 月住了 1 晚

8/10 不錯

AUDREY

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Shower next morning was not hot barely Luke warm, only fault
於 2022 年 12 月住了 1 晚

8/10 不錯

MARY

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The room was very clean and comfortable.The staff were very friendly and coulnt do enough for you.The water was only lukewarm for the shower and the quality of the breakfast poor.Dinner was fantastic on the other hand.
於 2022 年 10 月住了 1 晚

10/10 優異

Stacy

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The room was very nice! Updated amenities. Beautiful bathroom and coffee (two types) included.
於 2022 年 10 月住了 1 晚