Benchmark Knights Valley hotels

"FOH and F&B staff were great. Shout out to Alonzo and Jeff at Truss. Top notch. Disappointing that Auro ( Michelin star) is not open Sunday through Wednesday. Pool on Sunday, next to no service, had to put up umbrella and get towels. Kids pool for kids 1year -to 15 years is 30" deep and was 94 degrees. Asked if there was a problem with the heater , never got an answer. Asked if the kids could cool off in the other pool ( it was 84) steps and got the brush off. Watched the pool bartender make me a gin/tonic at the pool, he pours the gin and tonic water in a bare glass with no ice and hands it to me. I just laugh and tell him he forgot something. Ulisis was the pool manager on Monday , did a good job. The rooms are very nice. the downside for our family is that there are no double queen rooms, they are actually double beds. The queens would easily fit, I think the hotel owners ( not 4 seasons) are discouraging anyone with a family of 4 from staying at the hotel. For a couple, It's very nice. Not sure I'd go back with a family, given the bed and pool situation. Given the emptiness of the property, I think the customers are sending a message and management should listen. "

"Great hotel and great staff. "

"Was are anaversyer"

"Was very peaceful and the spa was amazing "

"I did not use it. The television worked and had the channels I wanted."

"Was really nice place "

"The room was exceptionally comfortable. The hotel facilities are great. Breakfast service and food quality wonderful "

"Nice amenities but my room smelled like weed and the room was on the high end I would have expected a little more attention"

"This is a small hotel right in the middle of Santa Rosa, close to restaurants and shopping within walking distance. The staff are amazing and very helpful. The filter their own water and will give you a carafe. The bed was very comfortable and the sheets were amazing. Towels were big and fluffy. Would stay again."