We had a wonderful time in Kauai. The location was perfect for our family because of the short walk to the ocean, short walk across the street to the athletic club and pool, and the many green spaces in front of and around the condo to play soccer, football, tag, etc. We especially enjoyed the single ground floor story of the condo and the walk out porch to the huge green space. Merris, the host, sent us a long document with instructions, and lots of ideas of fun things to do. Laundry on site was a plus. The housekeeping situation includes one towel exchange during the week stay and you have to pay if you want more towel exchanges. For the beach towels, you have to make sure to have the beach towel cards on hand and exchange a card for a towel and the resort manager said we would get charged if we didn't turn in all the towel cards at the end of our stay. We managed just fine, but it was something we had to keep track of - especially with kids. There is a flyer upon resort check-in with with more information on the gnat situation and how it's basically out of everyones control. Thankfully there is a broom and vacuum in the condo so I could keep the floors clean from gnats. There are also cleaning supplies stocked under the sink so keeping things fresh and clean was easy. Also included was plastic wrap, foil, baggies, and lots of kitchen tools. There was nothing that we needed that we didn't have. Merris was very accommodating, communicative, and kind. We would definitely book with Merris again.