搜尋關丹鄉村旅館

「The shower was dirty. The bed was hard like a rock you can feel the slats under you. Only 2 towels and pillows given was told no after I asked for more. No pool towels provided. Staff are miserable. I tried to contact Wotif a week earlier to shorten my stay but they didn’t respond because I wanted a refund for 1day because we planned to leave early, but no response. Will not be using Wotif again! 」

「Personnel sympathique, mais Établissement vieillissant.」

「Our stay was okay, but a few small details could be improved. The studio wasn’t on the highest floor as expected, there was no hand wash, and only half a roll of toilet paper was provided. These simple touches would make a big difference, especially for families travelling from afar. We were also asked to cancel our unrefundable booking, which caused some confusion, and check-in instructions were not sent 24 hours in advance, making arrival less smooth. I hope these points help improve the...

「1. Toilet should have soft closure 2. Guider for birdwatcher and nature walk are good but can do better. For birdwatch, should bring the guest to the kayak area where more exclusive bird hang around and not lobby and dinning. Nature walk is quite nice but need a bit more training. For both, best i suggest give a guideline on topic to show and say. And if possible collect or take picture for animal evidence like bird feathers, otter walk around the estate, snake skin. 」

「Os funcionários são simpáticos e prestativos. Em relação à acomodação, as fotos apresentadas são mais atrativas do que o apartamento em si, que possui características antigas, especialmente visíveis nas paredes. As casas de banho são funcionais, porém escuras. Os corredores de acesso apresentam um cheiro desagradável, provavelmente devido a lixeira próximo a uma das portas do corredor. Serve como paragem de descanso a caminho das ilhas.」

「Booked a deluxe room via hotel.com and photo shows shower area separate from toilet bowl area ie bathroom has a shower sliding door area. However, only executive room has this facility. Front desk staff was very helpful and management also decisive in giving us a discounted rate to upgrade to executive room. Thank you very much. Room is clean. View is good. Breakfast is very minimum. Simple breakfast with no fruits and salad. 」

「The Chateau is such an exceptional resort with European style. Most importantly, if you'd like to escape from the noise and pollution, the Chateau is obviously your choice! I love the location of the Hotel which's at the top of Berjaya Hill - a place with trees and birds. You won't find any industrial or commercial amenities - and you'll relax as much as you can! But please be aware of the monkeys which might appear anywhere in the Hotel. They're friendly, I suppose. Meanwhile, the staff are...