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"The hotel is relatively new so everything was still well maintained. The staff were helpful and the check in and check out process was fuss free. Good sized room and the location was great. "

"Lovely clean rooms, Good size, relaxing spa , great location and friendly spa. Can’t fault. Great value for money. "

"Great location and value for money even for only one pax. If the deal is right i will be back again. "

"Room was clean, staff was nice!"

"A gem in Kumamoto. Beautiful property, excellent customer service, easy parking, and modern, clean, well laid out rooms. Attached to a shopping center with lots of shopping and eating options. "

"We all enjoyed the various facilities of the hotel. Especially, the family hot spring became a special time. And there were facilities for children to play, so children also had fun. There were many places around the hotel that were carefully cared for. I recommend it"

"Friendly staff"

"Courteous and helpful staff, good amenities, and close to many restaurants/transit stations."

"Service staff was excellent. Had stayed in Nijikan and Hoshi Kan on separate nights. Staff had helped to transfer my bags and brought over my beverage that I had left in the fridge to the new room. Thoughtful gesture that had impressed me."