We have visted this property a number of times over the last eight years and have always enjoyed a comfortable and relaxinh stay. The hotel premises are vey clean, staff extremely helpful and friendly, rooms are spacious with good quality fittings.
Jonathan David
2024 年 5 月入住 5 晚
8/10 还可以
Matthew
与配偶出行
2024年03月22日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I liked the staff and the rooms. The pool could do with more sun beds as at peak times there were not enough. You had to get a towel early. The beach area is ok.
The buffet is great with a lot of options.
Matthew
2024 年 3 月入住 7 晚
10/10 超赞
Lothar
2024年02月29日
满意:清洁度、员工和服务、住宿条件和设施
Lothar
2024 年 2 月入住 7 晚
10/10 超赞
Katharina Christiane Elisabeth
2024年02月14日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Super nettes und zuvorkommendes Personal, sehr gute Betten, sehr viel Auswahl am Büffet, vielfältiges Aktivitätsprogramm (v.a. Yoga mit Paula ist sehr zu empfehlen), angenehmes Spa, Liegen am Strand
Insgesamt eine luxuriöse Wohlfühloase zum Entspannen
Katharina Christiane Elisabeth
2024 年 1 月入住 14 晚
8/10 还可以
Anastasia
2024年02月7日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Birthday Trip to Corralejo
It was my husband and I’s first trip to Canary Islands for his birthday. Although we did write in the notes that we were celebrating his birthday the hotel didn’t do anything to make it special which we were a bit surprised about. I would say the pros about this hotel is that the location is great, rooms were fantastic (although we requested a queen bed they gave us two single beds pushed together so at night one of us would sort of fall through which was a bit annoying as we had to keep pushing the two single beds together), the surrounding beach was beautiful, and the staff were very helpful and friendly. The only con I would give to this property is that on a beach vacation we had obviously only packed summer wear. The restaurants in the hotel (even the buffet dinner restaurant) came with a VERY strict formal dress code which we did not know about and they did not let my husband in as he was wearing shorts which I thought wasn’t fair. There should be at least one restaurant in the hotel during dinner time that does not require a dress code as people don’t tend to bring long pants/trousers to a summer/beach holiday! It was especially upsetting as it was his birthday dinner… we ended up walking to town and actually found a bunch of great local restaurants!!! Therefore, overall it is a great hotel and I would recommend it but do not go for dinner at the hotel - go somewhere local instead! (You’ll pay less, get more options AND there wont be a strict formal dress code)
Anastasia
2024 年 2 月入住 4 晚
10/10 超赞
Timothy
2024年02月5日
Timothy
2024 年 1 月入住 7 晚
8/10 还可以
Catherine
2024年01月21日
Catherine
2024 年 1 月入住 3 晚
10/10 超赞
Pascal
与配偶出行
2024年01月20日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Tres propre, personnel extraordinaire, repas , à recommander sans hésiter
Pascal
2024 年 1 月入住 7 晚
10/10 超赞
Luca
2024年01月15日
Luca
2024 年 1 月入住 7 晚
6/10 一般
Marianna
与配偶出行
2024年01月15日
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
It is a beautiful property very well maintained. The service is not what I would expect for a 5 star restaurant. The employees are only going through the motions. It appears there is dissatisfaction with the new ownership amongst the employees. The food is average at best. It is the only 5 star resort I’ve stayed with no concierge.
David at the front desk and the bellman were very accommodating and did everything they could to make our stay pleasant. The rest of the fronts office staff were either unhappy or run off their feet.