搜尋拉海納鄉村旅館

「Disappointing Hotel Experience – Poor Service and Room Conditions The young lady who checked me in was wonderful—welcoming, informative, and full of aloha. Unfortunately, the rest of my stay was disappointing. After an 8½-hour conference and a drive from Wailea to Lahaina, I opened my room door to a strong damp, musty odor that smelled like mold. I called the front desk three times with no answer. At the hotel restaurant, the hostess was kind, but the server was inattentive. I asked for a...

「The hotel is outdated, even the remodeled wing. The sliding glass door had stains all over it. The soap holder in the shower had soap scum on it. The noise from the parking garage makes it impossible to sleep past 5:30am. The pool is old and is cracked and peeling. My children got stuck in the elevator and no one even followed up next day to check in on how they were. Upon check out I asked to speak with a manager and was told one was not available. I requested a follow up call once a manager...

「Enjoyed my visit here. Pool, food and all the amenities...the pools were my fave!」

「员工完全没有经过培训，非常没有礼貌。 第一天我按时到达，被告知房间还没收拾好，仅仅是告知，连句抱歉都没有，好像这是应该的。 5晚住宿只有一天客房服务（打扫卫生），这倒可以理解。但是如果不催促的话，这一天的卫生可能也没有人打扫。我催了两遍，才勉强打扫。 最后一天退房，前台居然没人。 总之，员工素质极差，完全不能匹配这个酒店。」

「Short staffed no food available」

「I found slugs in the closet. Old out dated. Smelled. Hard to find parking. Coffee shop took up spaces. Overall terrible. No TV.」

「一切都完美，沒有缺點！」

「客房寬敞明亮、浴室設備老舊使用不方便、游泳池相關設施很好，餐點選擇不多」

「The condo was very clean with a fully equipped kitchen. The bed was comfortable. The view looking out the window overlooks the lovely hills making sunrise a sight to see. Communication was excellent. Beach chairs and small coolers are provided which made beach days more enjoyable with a boogie board. The condo was stellar. Only drawback in this trip was the elevator was not working which made it tough for a senior citizen to carry luggage up the stairs. However a nice gentleman offered to help...

「Loved our stay! The view was incredible and saw many whales, seals and turtles. Check in was easy and great communication with the owner. 」

「I came November 2026. It was rainy season but regardless of that it was awesome. For the price it was great. I didn’t experience bug issues like other reviews say. The A/C worked great, the rooms were clean, the property was clean. The pools were maintained well, parking was easy to find, it’s a nice place really. Large rooms too. Only downsides are the walls are literal paper thin. I can hear people breathing and the kids screaming everywhere. Another one is getting towels. It’s slightly...

「I chose the wrong check-in time and wanted to change it but no one was working」

「Everything was great !」