「Most stays we have had at Holiday Inn Express have been great and actually Very little complaints. rooms always clean, great breakfast, pool etc. However, the Lake Placid Holiday Inn Express was FANTASTIC from Paula at the desk when we arrived right to the room staff. Room, (Tub) (very important) was spotless. I asked the evening desk clerk if he knew when the local ice cream parlor closed. Instead of no or some vague answer he said "Hold on, I'll look that right up for you". That goes a long...