Chalets in Lanark County

"Clean room, comfortable beds. Breakfast was good. Parking was easy. Staff were very friendly. Asked for an extra blanket and unfortunately was advised they didn’t have any to provide. Was also very loud late at night/early morning in the hallways and above us, making it difficult to sleep. "

"Very clean spacious rooms, liked the small sectional for seating in the room! Beds were comfortable. Really liked the 3pm check-in and noon checkout. Lots of free parking "

"Breakfast was great. Enjoying it very much. Staff were excellent. No complaints what so ever. Highly recommend. "

"Fav hotel"

"I gave mostly 4 stars in every rating, the staff would’ve gotten 5 stars but the black woman at the front desk was quite rude and ignorant to my friend and another person in the lobby so we left and I was going to cancel my reservations but I thought maybe I should get her name and make a complaint first. However, I’m assuming her shift was over because when I went back there was a different person at the desk by the name of Paul, and his courtesy, manners and exceptional customer service skills made my day and changed my mind about staying. The other review that I gave 1 or 2 stars for was becasue the place was under going reservations in the front foyer. Also, I wasn’t informed about the pool not being able to be used until after I checked into the hotel and I feel these issues should be made aware on any/every website that they are selling rooms through. "

"Exterior front entrance was filthy and only partially shoveled, 1st impression was poor."

"clean room great breakfast "

"The suite was clean and comfortable. Our hosts were friendly and helpful. The kitchen had everything we needed. The view of the river was lovely and there were nice shops, restaurants and walking trails nearby. "

"Great accommodation. Great staff. Thank you!"