The hotel was clean and the staff were friendly and helpful. The rooms were spacious, the beds a little soft for me but thats personal preference. The breakfast was good. The hotel is within walking distance of the train stations which was excellent.
Alex
於 2025 年 6 月住了 1 晚
4/10
We stayed in a suite and were disappointed with the service and the room amenities for a ‘luxury room’. Will be taking this up with management to enable them to have a chance to address our issues rather than doing this via a review. If staying in a basic room our stay may have felt better as the hotel looks lovely and is very conveniently located.
Staff on site were polite and friendly but poor at addressing issues when raised in terms of their approach (no apologies just ‘well that’s how it is’ attitude).
I wouldn’t stay not to stay here but personally we would give another property a go as our stay wasn’t good enough to warrant a repeat visit.
Daniele
於 2025 年 6 月住了 1 晚
10/10
Walking distance from Rail station
Dr Mohamed
於 2025 年 6 月住了 1 晚
10/10
Seems to have its dining room and other normal ground floor amenities somewhere over the years but being centrally located this is no problem. It does offer a bistro and hot meals throughout the day but not quite what you would expect of a hotel of this size.
However, no complaints and I will be staying again
Nick
於 2025 年 6 月住了 1 晚
10/10
Buen lugar
Sandra
於 2025 年 5 月住了 1 晚
10/10
Lovely hotel in a great location.
Kate
於 2025 年 5 月住了 2 晚
8/10
Good location and clean but old fashioned.
Michele
於 2025 年 5 月住了 1 晚
8/10
The character was rather charming, but parking was too far away, and not great for the charges.
Malcolm
於 2025 年 5 月住了 2 晚
10/10
Staff were friendly
lee
於 2025 年 5 月住了 1 晚
8/10
Nice view, city site so such traffic noise. Good value for money and friendly staff.
Lee
於 2025 年 5 月住了 1 晚
10/10
Andrew
於 2025 年 5 月住了 1 晚
8/10
Lovely hotel with beautiful decor throughout. Staff were friendly and great location.
Rachel
於 2025 年 5 月住了 1 晚
10/10
Central location, short walk from the railway station, to the shops and cafes.
Beautiful decor, large bright rooms. Loved the wide corridors to the rooms.
Staff were very friendly and helpful.
Would definitely stay there again. 😁
Angela
於 2025 年 5 月住了 1 晚
10/10
Nice service
Amarjit
於 2025 年 4 月住了 1 晚
10/10
Rebekah
於 2025 年 4 月住了 1 晚
10/10
Alison
於 2025 年 4 月住了 1 晚
10/10
Stayed overnight on a dinner bed and breakfast rate. The hotel staff were friendly and welcoming. The room was nice but the bathroom was in need of an upgrade, that being said it was very clean.
Inner was fantastic all meals are homemade to a very high standard not a frozen item to be seen.
Breakfast again was a good.
Very central to the centre of Lancaster.
Would highly recommend this hotel to anyone.
Karen
於 2025 年 4 月住了 1 晚
10/10
Beautiful hotel! Stayed in a suite which was veey clean and very spacious with a great view of the castle. Parking not on site but close by and inexpensive. Restaurant offered a good variety and was reasonably priced.
Katherine
於 2025 年 4 月住了 1 晚
8/10
Lovely central hotel
Margaret
於 2025 年 4 月住了 1 晚
10/10
Very nice
Tina
於 2025 年 4 月住了 1 晚
8/10
Jamie
於 2025 年 4 月住了 1 晚
6/10
Good location. Hotel could do with some updating , & being bit cleaner.