Tías Lanzarote Golf Resort Hotels

"The room was spotless, The reception staff couldn’t have been any more helpful they are very professional. There was an issue with the restaurant as I went into the buffet I confirmed prior to the gentleman that I’m self catering I will be paying cash. He was also professional as I was finishing up I paid and ask could I get a paper/plastic cup as I had a glass, He said it’s fine go ahead with the glass so on the way back to my room I was physically grabbed a member of staff from the bar accusing me of not paying and telling me I can’t bring my glass. My Spanish is below average as he needs to go study English as it’s a tourism industry with majority of people coming to this area are English speaking people. I went to the staff at reception to resolve this issue as it was extremely embarrassing as I was a solo traveler I paid my bill and also tipped the staff wore lovely people but the guy from the bar didn’t even apologise when he called his colleague to confirm I paid and I was told I could bring the glass. I was extremely embarrassed I was offered 1 drink as there was no manager he’s on vacation I found that extremely confusing as a hotel chain they have no manager on site 3 days ago I reported this every day I went down to see what the update was. I was told no manager. I only wanted a apology from the guy who made me so embarrassed and physically put his hands on me. I’m a friendly non aggressive guy but he told staff he has no reason to apologise so I was told to email "

"Large room/balcony, cleaned daily, sea view "

"Great hotel, really nice stay for 2 weeks. "

"Second time here and another lively stay. We really can't fault anything."

"Lovely modern complex, spotlessly clean,suite was very spacious. Staff all very friendly and helpful. Breakfast excellent. Nothing any bother."

"The place is really comfy and convenient close by nice small beaches, the bed was really comfy and the place is spotless clean"

"My parents really enjoy their stay each time we book Cinco Plaza for them, they had a large apartment with two balconies, the apartment was spotless, the staff are really friendly, beautiful sea view, they are booked again to stay in February "

"Clean and well equipped room, food was fabulous. All communal areas were clean and modern. The only slight issue was the door on the rooms were easy for toddlers/children to open making it a hazard for them to get into out, I had to ensure there was always something heavy infront of the door. Thank you for an incredible and enjoyable stay"

"The property was a 10 min walk uphill from the main strip, ok going down about of effort needed going back up. The staff were absolutely amazing and couldn’t do enough for you. Although the room was a little dated it was spotless and very old style traditional feel to it. My only disappointment was no air conditioning which is a must for me, however there was a free standing fan which helped and as I only stayed one night. I would definitely recommend these apartments for a chilled relaxing holiday away from the crowds but close enough to everything if wanted. Taxi down to the strip was about €3.50 definitely worth it for going back up after an evening of food and drinks 😊"