「Everything gets 5 Stars except for the employee section. That being said the two young ladies at the front desk when I checked out were very polite. The security staff was top notch. BUT--There is a young lady at the front desk who has checked me in twice now. The 1st time I just passed off as wow--maybe she's having a horrible day. She scolded me for making a 2nd line at check in that her manager actually told me to move there. Anyway, You know the mantra, you never know what someone is...