The hotel is nothing like the brochure an I mean nothing, we where in a room that was like in a dungeon know windows, that it was supposed to have, the floor was filthy after u had a shower there was a centimetre of water around the toilet that did not ever drain away 1 light didn’t work, when I went to complain they told me they were book out an nothing could be done (not even come have a look at the room). The next day talked to the same duty manger and said we were booking out she could not understand why, and then said would you like to transfer to another room, I told them to late that I had found other accommodation elsewhere, know apologies just that they don’t refund money. NOT HAPPY I would never go there again ever, not happy with hotel.com for even having that place onsite, an probably wouldn’t book back through them again either because of what happened.