Leiden Hotel with Pool

"Staff would not assist with luggage up the steep stairs in the front of the building and could not use the lift as that was designated for wheelchairs. The hairdryer did not work and the telephone did not work. Asked for a hairdryer would have to move rooms. Telephone they did not care. So I am not staying at the Ramada in the future"

"Overall a satisfactory hotel. Room was clean and very functional. Reception could have been more welcoming and contact with them on a couple of occasions seemed quite indifferent. Check out was much more pleasant. The gym like most in hotels was not in good shape and barely usable. "

"The breakfast and restaurant are excellent and very tasty, and the Skybar is a nice spot. However, the overall experience doesn't justify a 9.2 rating. The lobby smelled strongly of cannabis upon arrival, and the decor feels like an outdated 'Dubai style'. The pool and sauna areas are quite old and don't match the official photos, plus there was an unpleasant smell in the changing rooms. It is a decent average hotel, but far from 'Wonderful"