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萊辛頓溫德姆戴斯酒店的評價

2 out of 5
萊辛頓溫德姆戴斯酒店
2809 N Lee Hwy, I-81 Exit 195, Lexington, VA

評價

6.2
10 分評分，優異；852 則評價中有 142 則" "
8 分評分，不錯；852 則評價中有 211 則" "
6 分評分，一般；852 則評價中有 184 則" "
4 分評分，欠佳；852 則評價中有 164 則" "
2 分評分，很差；852 則評價中有 151 則" "

6.4/10 

整潔度

7.2/10 

職員與服務

6.2/10 

設施服務

5.6/10 

住宿狀況

6.2/10 

環保程度

評價

6/10 一般

真實旅客

商務旅客
The space is too small, the ironing board and the iron are old and broken, and the morning is monotonous.
於 2019 年 10 月住了 1 晚
Days Inn 於 2019年10月24日的回應
Dear, Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Lexington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Pradip Bhatt Manager Days Inn pradip.bhatt@gmail.com 5404639131

10/10 優異

Cecelia

讚好：整潔度、職員與服務和住宿狀況
Great breakfast!
於 2024 年 5 月住了 2 晚
Manager 於 2024年5月22日的回應
Thanks for positive feedback.

2/10 很差

John

不滿：整潔度、職員與服務、設施服務和住宿狀況
The room had a stale cigarette odor, saw a bug on tub in bath, didnt feel clean . Chose not to stay. Knowing myself i would not have slept well would have worried my camping gear in truck would be stolen.
於 2024 年 5 月住了 1 晚
Manager 於 2024年5月22日的回應
I am sad to hear that you could not stay with us. Please give us another opportunity to serve you.

2/10 很差

Brian

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
The outside of the property was quite run down. Room was very small and quite outdated. Did not feel very safe in the area due to run down closed up restaurant at front of property. I definitely would not stay here again.
於 2024 年 5 月住了 1 晚
Manager 於 2024年5月22日的回應
Thanks for your feedback.

4/10 欠佳

Judy

家人同遊
不滿：整潔度、設施服務和住宿狀況
Run down. One old chair.seems clean and I will be trying the walk in shower. Seems we have a handicapped accessible room.
於 2024 年 5 月住了 1 晚
Manager 於 2024年5月22日的回應
Thank you for your time to review us.

2/10 很差

Robert

家人同遊
不滿：整潔度、設施服務和住宿狀況
Room obviously has not been used for a lengthy time curtains were about to fall. Dusty and room stifling hot took air conditioner hours to get to a comfortable temperature. Would have looked for another hotel off the other interstate but none available and it was late and we were exhausted do not come here by choice
於 2024 年 5 月住了 1 晚
Manager 於 2024年5月22日的回應
I do apologize for inconvenience while your stay. Please give us another opportunity to serve you.

6/10 一般

sally

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Property is old tired and worn. Needs to be cleaned and refurbished
於 2024 年 5 月住了 1 晚
Manager 於 2024年5月22日的回應
Thank you for your feedback. It will help us to improve.

6/10 一般

Tina

讚好：職員與服務
不滿：住宿狀況
The toilet set was very loose, and I could not tighten. The shower had cold water. The property was old and needs to be torn down and rebuilt. I feel like for the money I spent, it should be in better shape. The room was clean and adequate, the old restaurant in the front, which is not opened should be torn down.
於 2024 年 5 月住了 1 晚
Manager 於 2024年5月22日的回應
Thank you for your review, it will help us to improve.

4/10 欠佳

Sarah (Manhattan)

不滿：整潔度和住宿狀況
於 2024 年 5 月住了 2 晚
Manager 於 2024年5月22日的回應
Thank you for your response.

4/10 欠佳

Vanessa

I did not stay there called to cancel my reservation
於 2024 年 5 月住了 2 晚
Manager 於 2024年5月22日的回應
Hopefully see you next time.

10/10 優異

Vinod

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Everything was good. We arrived late and able to coordinate our late check-in and had an excellent stay.
於 2024 年 4 月住了 2 晚
Manager 於 2024年5月22日的回應
Glad to hear that you had an excellent time.

10/10 優異

Deirdre

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Manager 於 2024年5月22日的回應
Thank you for taking the time to respond to review. See you again.

8/10 不錯

Diana

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was ok
於 2024 年 4 月住了 1 晚
Manager 於 2024年5月22日的回應
Thank you for your time to review us.

10/10 優異

Linda

家人同遊, 親子同遊, 多人同遊
讚好：整潔度、職員與服務和住宿狀況
Nice place to rest for a night.
於 2024 年 4 月住了 1 晚
Manager 於 2024年5月22日的回應
Thank you for positive feedback.

10/10 優異

Edith

多人同遊
讚好：整潔度、職員與服務和住宿狀況
Staff were very helpful and friendly.
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月10日的回應
Glad to hear about staff. Hope to see you again soon.

4/10 欠佳

Charmin

家人同遊
不滿：設施服務和住宿狀況
Sheets and bed cover were dusty and bed cover had loose dirt sitting on top...remote does not match TV . Lamp shades so dusty you can actually see it moving from heater blowing...light bulbs blown. Musty carpet that feels damp. Front window so dirty you cant see clearly outside MOLD!! MOLD!!! MOLD!! MOLD!! MOLD BREAKING THROUGH COVER UP PAINT JOB IN SLEEPING AREA AND BATHROOM AREA. REFRIGERATOR HAS STICKY LEFTOVER FOOD/DRINK INSIDE AND OUTSIDE LOOKS NASTY TO TOUCH. MICROWAVE RUSTY AND DIRTY!! W.T.H. DO THE HOUSEKEEPERS DO???? BECAUSE THEY CLEARLY DO NOT CLEAN AROUND HERE!!
於 2024 年 3 月住了 1 晚
Manager 於 2024年4月10日的回應
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive, when reviewing the services and accommodations we provide to our guests.

10/10 優異

Michael

於 2024 年 3 月住了 1 晚
Manager 於 2024年4月10日的回應
Thank you for letting us know about your stay. We are happy you enjoyed your time with us and hope to see you again soon.

6/10 一般

Dennis

讚好：整潔度和職員與服務
不滿：住宿狀況
Looks rough on the outside, but my room was very clean. Staff was really good.
於 2024 年 2 月住了 3 晚
Manager 於 2024年3月9日的回應
Thank you for your feedback.We appreciate your feedback !Thank you for your review, hope to see you again soon.

2/10 很差

Sandi

家人同遊
不滿：整潔度、設施服務和住宿狀況
This property was unclean and lacking the upkeep it needs. The room was moldy and the blanket had cigarette burns. We had to let the shower run for 30 minutes to get warm.
於 2024 年 2 月住了 3 晚
Manager 於 2024年3月9日的回應
Thank you for your feedback.We will be addressing your concerns.We apologize for any inconveniences.

2/10 很差

Shana

伴侶同遊
Room was musty dark and the beds were filthy! Sheets were covered in body hair on one bed and stained sheets in the other bed. Ladies at the front desk were so kind and helpful.
於 2024 年 2 月住了 1 晚
Manager 於 2024年3月9日的回應
Thank you for your feedback.We will be addressing your concerns.We apologize for any inconveniences.

8/10 不錯

Jeremiah

於 2024 年 2 月住了 1 晚
Manager 於 2024年3月9日的回應
Thank you for your feedback.We appreciate your feedback !Thank you for your review, hope to see you again soon.

6/10 一般

russell

家人同遊, 寵物同遊
不滿：設施服務和住宿狀況
noisy, run down, staff was very nice and helpful, friendly
於 2024 年 2 月住了 1 晚
Manager 於 2024年3月9日的回應
Thank you for your feedback.We will be addressing your concerns.We apologize for any inconveniences.

4/10 欠佳

Carin

家人同遊
不滿：整潔度、職員與服務和住宿狀況
The rooms had lost of dust, I think management can focus a little bit more on cleanliness.
於 2023 年 11 月住了 1 晚

4/10 欠佳

Cathy

家人同遊
不滿：整潔度、設施服務和住宿狀況
They did not clean the rooms well. They only washed some of the sheets. Toilet was dirty. The dust was disgusting, cobwebs and dead bugs all over. It was quiet. The picture where it says office is what looks like an abandoned crack house and nothing like the picture. After a long drive I just needed a few hours sleep. I inspected the mattresses and pillows for bed bugs. The people were nice. They did not check id or the credit card used.
於 2023 年 11 月住了 1 晚

6/10 一般

Vinson

不滿：整潔度
於 2023 年 11 月住了 1 晚

10/10 優異

Arnold

寵物同遊
讚好：設施服務
Good location, good value.
於 2023 年 11 月住了 1 晚

2/10 很差

Mckenzie

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
I turned on the light and bugs scattered. I have pictures of them. I checked out immediately and luckily found a vacancy at another hotel. The next day I went to request a refund. The hotel said I checked out the next day and denied the refund. Just a nasty, dirty, run down place all around. I've never seen a place worse than this motel.
於 2023 年 10 月住了 1 晚

4/10 欠佳

Duc

商務旅客
讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
Terrible, no words for this hotel. Stinky bugs, bees,…. everywhere , need to up date
於 2023 年 10 月住了 3 晚

4/10 欠佳

Milton

家人同遊
不滿：整潔度和住宿狀況
Not only were the Box Elder Bugs all around the room doors, but they were in the rooms and crawling on the bed and floor. We stayed 2 nights and the beds were not made nor did anyone come in to empty the trash. The night stand did not look as though it had been dusted in weeks and there were too few plugs.
於 2023 年 10 月住了 2 晚

4/10 欠佳

James

家人同遊
不滿：整潔度、設施服務和住宿狀況
smelled of old cigaret smoke. stained carpets. Dirty drapes. Faucets dirty
於 2023 年 10 月住了 1 晚

6/10 一般

Timothy

於 2023 年 10 月住了 3 晚

6/10 一般

Michele

家人同遊
讚好：整潔度和職員與服務
breakfast good shower nice and hot and strong room fulll of bugs called to change rooms and was told all rooms are full of bugs!
於 2023 年 10 月住了 1 晚

4/10 欠佳

John

伴侶同遊
Bugs and nasty carpet.
於 2023 年 10 月住了 1 晚

6/10 一般

Elizabeth

家人同遊
讚好：職員與服務和住宿狀況
The room had a smell when we first arrived. There wasn't a guide for the cable. There was mold around the tub. Kept having an issue with key card.
於 2023 年 10 月住了 1 晚

8/10 不錯

Kathleen

家人同遊
讚好：整潔度和客房舒適度
A room for day
The hotel is old but clean. For what short of time we need a room it was fine. Breakfast was not worth going to.
於 2023 年 10 月住了 2 晚

6/10 一般

Mark S

家人同遊
讚好：職員與服務
不滿：設施服務和住宿狀況
The overall impression of the property was that it was not well kept. It was a bit noisy as well. The roof needed more insulation. The people above us were loud, but it probably wasn't their fault. It was a construction issue. The staff, however, were very nice, helpful and friendly.
於 2023 年 10 月住了 2 晚

4/10 欠佳

Jill

伴侶同遊
讚好：職員與服務
不滿：住宿狀況
Kitchen staff very friendly
於 2023 年 10 月住了 1 晚

6/10 一般

Richard

讚好：整潔度和職員與服務
不滿：設施服務和住宿狀況
On a hill behind a wrecked abandoned restaurant, this motel is a flashback to the pre-Holiday Inn 1960s motels, complete with outside walkways and faulty wifi. Newly tiled bathroom and clean, with good TV and friendly staff, but decades behind current competition. Lexington is unaccountably expensive, but this place pushes the envelope of tolerable.
於 2023 年 10 月住了 1 晚

8/10 不錯

David

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚

4/10 欠佳

Kat

讚好：職員與服務
不滿：整潔度
There was trash in the corners including coins. The bedspread had cigarette holes. I was there for 3 nights at 200$ per night, there was no maid service.
於 2023 年 10 月住了 3 晚

4/10 欠佳

Judy

多人同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
Liked the continental breakfast. Staff very nice. Quiet. Room floor was dirty with pieces of paper, rubber bands. There was half of a frozen blizzard in the freezer. There were no tissues or cups in the room. Bed was not made up neat.
於 2023 年 10 月住了 1 晚

10/10 優異

Ruxandra

讚好：整潔度、職員與服務、設施服務和住宿狀況
Very friendly staff, clean, safe and quiet location.
於 2023 年 10 月住了 1 晚

6/10 一般

Teresa

伴侶同遊
讚好：整潔度和職員與服務
不滿：設施服務
The gal who checked us in was very nice and friendly. Sissy, the gal that has breakfast ready really cares about her customers. The hotel needs some tlc. It looks like they may be renovating the rooms. Our room needed a new carpet. The sink went down really slowly and the toilet rocked. The ac didn’t work to kerp the room at the same temperature. In fact it was off before we got into the room. The change filter light was on. I ad an allergy attack in the middle of the night. The gal who checked us out didn’t seem happy to be in on a Saturday morning. Because of her attitude, we didn’t say anything thing to her about the problems in the room.
於 2023 年 10 月住了 1 晚

10/10 優異

Christopher

於 2023 年 10 月住了 1 晚

4/10 欠佳

jennifer

家人同遊
不滿：整潔度、設施服務和住宿狀況
Needs updated. Bugs in room, toilet and bathroom dirty
於 2023 年 10 月住了 1 晚

8/10 不錯

Donald

讚好：整潔度和職員與服務
於 2023 年 10 月住了 2 晚

2/10 很差

Dina

讚好：職員與服務
於 2023 年 10 月住了 2 晚

2/10 很差

Robin

多人同遊
不滿：整潔度和住宿狀況
It was very unsafe! Room was full of bugs! Extremely run down! The photo does not match the property correctly. Amenities do not exist. We checked out early!
於 2023 年 10 月住了 4 晚

4/10 欠佳

Audrey

不滿：整潔度、職員與服務和住宿狀況
The bathroom sink was dirty when I arrived. The bed and shower were good. The resident above me could be heard simply walking across the floor. Breakfast was limited and not easy to find. Cigarette smoke seeped into my room as the resident above me would smoke outside on the adove balcony. Frig and freezer were a very good size.
於 2023 年 10 月住了 5 晚

4/10 欠佳

Susan

多人同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
We were pressed for a place to stay, so this had to be it. They hadn’t vacuumed our room, so after we checked in we went to the front desk. The woman at the front was all on her own, so she couldn’t help us, but did give us a vacuum. We cleaned our own room.
於 2023 年 10 月住了 2 晚