4/10 欠佳
Alyssa
家人同遊, 寵物同遊
2025 年 7 月 22 日
不滿：整潔度、職員與服務、設施服務和住宿狀況
I don’t understand how this property has any decent reviews. I looked at several hotels before choosing this one based on reviews so hopefully this helps the next travelers. We arrived at the hotel and noticed the large strip club across the street first. Then when we tried to check in there was no one at the check in desk, simply a note saying they were somewhere on property and to call the number to go to the restaurant. When you call the number the front desk phone rings. It was late and when someone did finally come to the desk we were given our room information and how to get there. They were kind and helpful. When we pulled around to our room we saw a u-haul surrounded by adults drinking and smoking loudly. We immediately headed to our room. We had our two dogs and one toddler in tow. The room was awful! We had a courtyard room and the list about this room that disappointed is long. The floors were dirty, blinds broken, fridge unplugged, no closets or drawers. One place to hang clothes next to TV but zero hangers. The coffee machine was filthy so we did not use. The phone did not work. The bathroom was nice but the towels were stained. There were children and adults in the halls all hours of the night. The entire place has signs everywhere saying it’s non smoking facilities but there are cigarette butts everywhere and even buckets in the courtyard for smokers to use that were full. Weed smell in the halls too. The pool was obviously hardly cleaned and the games broken.
Alyssa
於 2025 年 7 月住了 2 晚
