Thank you so much for your positive feedback Robert, we hope to see you again soon!

Thank you for reviewing your stay! We appreciate you making us aware of areas on which we can improve. We hope to be able to serve you better in the future, Kindest regards.

Thank you for reviewing your stay! Our records indicate one room was and ADA room and the two queen reserved was not, as provided. As communicated by our front desk department upon your arrival, no other room types were available during the date of your stay, we apologize for any inconvenience. The issue mentioned concerning one of the rooms assigned will be investigated and remedied accordingly. Guest feedback is a great asset in our goal of continued improvement and we appreciate you making us aware of areas in which we can improve our customer experience. Best regards!

Thank you for reviewing your stay!

Thank you for reviewing your stay! We appreciate you making us aware of areas in which we can improve our guest experience and will be taking measures to assist with the smoke smell in our smoking rooms. We hope to see you again soon, Kindest regards!

Thank you for reviewing your stay, your kind comments regarding our team are greatly appreciated. We are a pet friendly but have procedures in place regarding our pet rooms to ensure there are no pest issues present. The room assigned to your has been thoroughly inspected and no evidence of fleas or bedbugs found. In the future if there are any concerns, please make our staff aware in order for us to follow up promptly. Guest insight is an asset in our goal of continued customer satisfaction and we hope to see you again soon. Kindest regards.

Thank you for your feedback! We're glad you had a great stay and hope to see you again soon, Best regards!

Thank you for your feedback!

Thank you for reviewing your stay. We are deeply saddened that you did not have a positive experience with us and your feedback has been noted for improvement going forward. Best regards.

Thank you for your review Ryan! Best regards!

Thank you for your feedback, we appreciate your making us aware of areas that need improvement. We hope to see you again in the future, Best regards!

Thank you for reviewing our location! We're glad you had a good stay and hope to see you again soon. Best regards!

Thank you for your feedback, the issues mentioned will be remedied immediately. Guest insight is an asset in our goal of continued improvement and we hope to serve you batter in the future, Best regards.

Thank you for your feedback Lisa! We're glad that our location was convenient for your needs but hope we can serve you better in the future. Kindest regards.

Thank you for your feedback Jessica! We're glad that you had a pleasant stay! We look forward to seeing you again in the future, Best regards!

Thank you for your feedback Jenny, we hope to see you again soon!

Thank you for your feedback!

Thank you for your positive review Kendall!

Thank you for your feedback Kelly! We are glad that you enjoyed your stay and hope to see you again soon, Best regards!

Thank you so much for your positive feedback Mary! We are glad that you enjoyed your stay and hope to see you again soon. Kindest regards!

Thank you for providing feedback from your stay with us! We are saddened that you did not have the most positive experience and will use your insight to improve. Kindest regards.

We are deeply saddened that you did not have a pleasant experience while staying with us. Guest insight is a great asset in our goal of continued improvement, your comments will be shared with our team. Kindest regards.

Thank you for your feedback! We are glad you had a comfortable stay and hope to see you again in the future, Best regards!

Thank you for your review Richard! We hope to see you again soon. Kindest regards!

Thank you for reviewing your stay! We are glad you had a pleasant experience and hope to see you again soon, Best regards!

Thank you for your feedback! We are glad that you had a good stay and hope to see you again soon. Best regards!

Thank you for your feedback! We are deeply saddened that you did not have a positive experience while staying with us. We appreciate your insight into areas in which we can improve. Best regards.

Thank you for your positive feedback! We look forward to seeing you again soon, Kindest regards!

Thank you for your feedback! The issues mentioned will be corrected promptly, we hope to see you again soon. Best regards!

Thank you for reviewing your stay. We are saddened that you did not have a positive experience while staying with us. In reference to the accounting error, the overcharges were reversed by property management personally on 12/23, we are not able to expedite the return from the banks side, we apologize for any inconvenience again. We are saddened that we were not made aware of any of the issues mentioned with your complimentary upgraded suite room during the 6 nights of your stay. We have received multiple awards including "Best of Microtel" 3 consecutive years, guest satisfaction is our uppermost priority and we will use your feedback in our goal of continued improvement though it differs greatly from our usual guest input. Best regards.

Thank you for reviewing your stay with us! We're glad you had a positive experience and hope to see you again soon, Best regards.

Thank you for your feedback!

Thank you so much for reviewing your stay! We are glad you had a good experience with us and hope to see you again soon!

Thank you for your feedback, Kindest regards.

Thank you for reviewing your stay. We are saddened that you did not have a positive experience and wish we would have been made aware of any issues during your visit to be given the opportunity to rectify the problem. Your insight is a goal in our goal of continued improvement. Regards.

Thank you for your positive feedback Gary, we hope to see you again soon!

Thank you for reviewing your stay. Your insight is greatly appreciated as it helps us to improve. We hope to see you again in the future, Kindest regards.

Thank you for your positive feedback! We look forward to seeing you again soon. Best regards.

Thank you for your positive feedback! We hope to see you again soon.

Thank you for reviewing your stay. We are saddened that you did not have a positive experience with us and will use your feedback to improve, Best regards.

Thank you for providing feedback from your experience with us. Our records indicate your reservation was held with an invalid payment form, notification of which was sent via Expedia days prior to your scheduled arrival as well as again on the date of arrival. The payment form was not updated and the reservation was canceled per policy, notification of cancelation was sent via Expedia as well. Upon your arrival our front desk department did offer accommodations based on our availability at that time and contacted property management twice during the interaction for instruction on how to attempt to accommodate your needs. Rudeness and disrespect was not issued from our side. We apologize for any inconvenience and are saddened that you did not have a positive experience. Kindest regards.

Thank you so much for your positive feedback Tiffany! We hope to see you again soon

Thank you for reviewing your stay! We apologize concerning the lock issue mentioned, our exterior doors do have locks in which a room key allows access, we appreciate you making us aware this function was not working properly so the issue can be resolved. We hope this will not deter you from visiting in the future, Kindest regards.

Thank you for your feedback!

Thank you for your positive feedback Kristina! We hope to see you again soon.

Thank you for reviewing your stay. We appreciate your insight and will investigate and remedy the issues mentioned. Kindest regards.

Thank you for your feedback! We hope to see you again soon. Best regards.

Thank you for your positive feedback! We are glad that you enjoyed your stay and hope to see you again soon, Best regards!