It had been raining and the door let water in thr room the carpet was soaked and when asked about other rooms I was told they were all wet just like the room I had.
Kim
2024 年 4 月入住 1 晚
10/10 超赞
Kelly
2024年04月26日
满意:清洁度、员工和服务、住宿条件和设施
Kelly
2024 年 4 月入住 1 晚
4/10 很差
Marguerite
2024年04月18日
满意:清洁度、员工和服务、住宿条件和设施
I asked on my reservation for a Handicap room, when I arrived they told me it was already rented.What do I need to do to get what I ask for? I booked it a month in advance. I was told someone was in there Handicap room and there was nothing they could do.
Marguerite
2024 年 4 月入住 4 晚
6/10 一般
Leonard
与配偶出行
2024年04月17日
Room was clean enough so as not to be worried. Bed was comfortable. Forget about getting extra towels or pillows. You won't get them. Can tell room was hastily painted by looking at the paint job.
Leonard
2024 年 4 月入住 4 晚
6/10 一般
Hilda,Rockwood
与配偶出行
2024年04月16日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean facilities, friendly staff near a busy shopping center. The bed was extremely tall. Being 5'2", I could not just sit or hop up onto the bed. Requested a foot stool and was given a small plastic stool the would slide when I stepped on it. Went to Walmart and purchased a better foot stool. When I explained this to the staff, she asked what kind it was and said she would go purchase a couple for future guests.
Hilda
2024 年 4 月入住 1 晚
10/10 超赞
kristin
带宠物出行, 团体旅客
2024年04月14日
满意:住宿条件和设施,员工和服务
The property is great. Very receptive
kristin
2024 年 4 月入住 2 晚
10/10 超赞
Patsy
与家人出行
2024年03月23日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The front desk was very friendly and helpful. My sister has severe back problems from 5 surgeries. We were given a great room for her.
Patsy
2024 年 3 月入住 1 晚
2/10 糟糕
Sharon
2024年03月9日
The outside of the building was clean and kept clean. The inside of the room was a different story.
The bathroom sink, toilet and shower appeared freshly cleaned, the tissue box was empty. The furniture was in bad shape, the loveseat was stained with the arm fabric worn through to the padding. I spilled some water on the floor and had to wipe it up with a white towel and realized the floor was filthy, looked like it hadn’t been cleaned in months. I realize this is a lower cost facility and didn’t expect high end finishes but did expect the room to be clean. I felt gross and uncomfortable all night. I would not recommend this hotel!
Sharon
2024 年 3 月入住 1 晚
4/10 很差
Felix,Abilene
与家人出行
2024年03月3日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Iv stayed there before in the past and it was nice and clean. This time it was bad. The first room the floors were dirty, sheets had holes on them, and the couch smelled like urine. I told the front desk and the guy got upset and asked me if I expected them to go clean it in the middle of the night. He eventually gave me another room that was slightly cleaner. I ended up getting a swifter and cleaning the floors myself. The front desk guy was so rude. I asked for an extra towel for my kids, and he said he was going to have to charge me more because I didn’t pay the rate for having 2 kids. I told him I put on the information correctly on Expedia and that was the rate I paid for. He starts asking me what my business in town is like it was an interrogation. The towels ended up having holes in them as well and I bought my own after that. The next day the front desk guy is standing in the hall with his hands on his waist staring at me leaving like he was trying to intimidate me. The new room still had cigarette burns on the beds and the chairs were so dirty and stained. One of the days I was there I left in the morning to grab food and left the do not disturb sign. Minutes after I left, house keeping was still knocking on the door. Makes me wonder if no one was there if they would have still entered. Last time there honestly.
Felix
2024 年 2 月入住 4 晚
6/10 一般
Brittany
与家人及幼儿出行
2024年02月21日
满意:清洁度
When I got there, I waited 30 minutes to even be checked in because the computer or mouse wouldn't work. Once I finally got into my room, the ceiling light kept flickering and the microwave kept beeping. Must have been some kind of wiring problem.