露台/庭院

丹烏比斯攝政公園酒店的評價

4 out of 5
丹烏比斯攝政公園酒店
18 Lodge Road, St. Johns Wood, London, England

評價

8.4

很好

10 分評分,優異;1007 則評價中有 401 則" "
8 分評分,不錯;1007 則評價中有 414 則" "
6 分評分,一般;1007 則評價中有 115 則" "
4 分評分,欠佳;1007 則評價中有 52 則" "
2 分評分,很差;1007 則評價中有 25 則" "

8.6/10 

整潔度

8.6/10 

職員與服務

8.2/10 

設施服務

8.0/10 

住宿狀況

8.4/10 

環保程度

評價

8/10 不錯

Sai Pong

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 6 月住了 1 晚
Svetlana 於 2022年7月20日的回應
Dear Sai Pong, Thank you for your review of your stay at Danubius Hotel Regents Park. We hope to have the pleasure of welcoming you back again soon! Kind regards, Svetlana

10/10 優異

hiu tung

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice
Very good staff attitude!!!
於 2020 年 3 月住了 1 晚
Nora 於 2020年3月17日的回應
Dear Hiu, Thank you for your positive feedback about your stay! We hope to see you soon! Kind Regards, Nora Guest Relations Manager

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Stay near the beach at a very good price
Good price, good location near the beach, breakfast is tasty, and shopping area, and walk around 18 min to train station is acceptable if not having a big luggage.
於 2019 年 6 月住了 6 晚
Danubius_London_GRM 於 2019年6月25日的回應
Dear Guest, thank you for taking the time to share your review about your visit to the Danubius Hotel Regents Park. We hope you had an enjoyable and pleasant stay with us during your recent visit to London and to welcome you back during your next stay with us. Warmest regards, Thomas Franyo Guest Relations Manager

10/10 優異

Benjamin

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location close to Lords and central London.
於 2024 年 5 月住了 1 晚

10/10 優異

Catherine

讚好:住宿狀況
Near my hospital and near St Johns Wood
於 2024 年 5 月住了 3 晚

6/10 一般

Razia

讚好:整潔度和職員與服務
Generally good.
於 2024 年 5 月住了 1 晚

8/10 不錯

Maryam

讚好:整潔度、職員與服務和住宿狀況
Convenient Clean Comfortable
於 2024 年 5 月住了 1 晚
Jude 於 2024年5月19日的回應
Dear Maryam,Thank you for your wonderful review of your stay at Danubius Hotel Regents Park. I am pleased that overall, you had a good experience during your stay with us. However, we are sorry that we didn't get it 100% right this time. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.We all are looking forward to welcoming you back again soon!Best regards,JudeGuest relations.

8/10 不錯

Richard

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good location Clean Friendly courteous staff
於 2024 年 5 月住了 2 晚
Jude 於 2024年5月19日的回應
Dear Richard, Thank you for choosing our hotel. We are happy to read that you had a pleasant stay with us and were pleased with our location and friendly service from the staff. Your review is much appreciated by the whole team at the hotel. It is always a pleasure knowing that our guests are satisfied with our services and facilities. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We do hope to welcome you back to the hotel again in the future.Best regards,JudeGuest relations.

4/10 欠佳

Henry de

家人同遊
不滿:整潔度
the temperature in the room could not be changed despite assistance from management. Bathroom basin plug not working properly. Certain staircase fixtures were rickety. Not good for my wife who has mobility issues.
於 2024 年 5 月住了 2 晚
Jude 於 2024年5月19日的回應
Dear Henry de,Thank you for taking the time out to leave a review and letting us know how your recent stay with us went.We were very disappointed to read that your stay did not meet with your expectations. We would like to assure you this is not up to our usual high service standards and do regret the negative impression this gave you.Your feedback is of the utmost importance to us and rests assured we will implement improvements where possible in the areas you mentioned. Our maintenance team will review the room you stayed in to ensure this is rectified.We hope that despite your experience on this occasion, you will choose to stay with us again.Kind regards,JudeGuest Relations.

10/10 優異

Ann (New York)

讚好:整潔度、職員與服務、設施服務和住宿狀況
Best place to stay in the neighborhood
於 2024 年 4 月住了 5 晚
Jude 於 2024年5月10日的回應
Dear Ann,Thank you for your wonderful review of your stay at Danubius Hotel Regents Park. We are thrilled that overall, you had an amazing experience during your stay with us and specially you found the location convenient during you visit.Your feedback is extremely valuable to us, as we strive to improve with each and every stay.We hope to have the pleasure of welcoming you back again soon!Kind Regards,JudeGuest relations.

8/10 不錯

Andrew

多人同遊
讚好:整潔度、職員與服務和設施服務
It was ok, the room was a bit dated but clean.
於 2024 年 5 月住了 1 晚
Jude 於 2024年5月6日的回應
Dear Andrew,Thank you for your review of your stay at Danubius Hotel Regents Park. I am pleased that overall, you had a good experience during your stay with us.Over the last few years we have been refurbishing the rooms as well as the corridors leading to them. We have 3 floors completely refurbished that have a variety of Deluxe rooms as well as Studio Suits. Please feel free to visit our website to explore room options for your next stay at the hotel.Your feedback is extremely valuable to us, as we strive to improve with each and every stay.We all look forward to welcoming you back in the future.Kind regards,JudeGuest relations.

10/10 優異

Gaurav

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Jude 於 2024年5月6日的回應
Dear Gaurav,Thank you for your wonderful 5* review of your stay at Danubius Hotel Regents Park. We really appreciate your feedback. It is always a pleasure knowing that our guests are satisfied with our services and facilities. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We all look forward to welcoming you back soon!Kind regards,JudeGuest relations.

8/10 不錯

Louise

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Comfortable stay, lovely staff and close to Lords cricket ground
於 2024 年 5 月住了 1 晚
Jude 於 2024年5月6日的回應
Dear Louise,Thank you so much for taking the time to share your experience following your recent stay at the hotel. We really appreciate your feedback. It is great to read that overall you had a enjoyable stay.Your feedback is extremely valuable to us, as we strive to improve with each and every stay. The team was extremely happy with your comments and we all look forward to welcoming you back soon!Best Regards,JudeGuest relations.

10/10 優異

Gerard

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Jude 於 2024年4月28日的回應
Dear Gerard,Thank you for your feedback. It was really special for us to read, that overall, you had an amazing experience during your stay with usWe always try to do our best and we appreciate, if we can make our guest's stay memorable. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We look forward to welcoming you back soon.Best regards,JudeGuest relations.

8/10 不錯

Jayne

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good, warm cosy clean rooms, comfy bed, saying that they are a little tired, no sockets next to bed. Bar & restaurant excellent with lovely staff. Good choice at breakfast. Would stay again.
於 2024 年 4 月住了 2 晚
Jude 於 2024年4月25日的回應
Dear Jayne,Thank you for taking the time out to leave a review and letting us know how your recent stay with us went.I am pleased that overall, you had a good experience during your stay with us. Over the last few years we have been refurbishing the rooms as well as the corridors leading to them. We have 3 floors completely refurbished that have a variety of Deluxe rooms as well as Studio Suits. Please feel free to visit our website to explore room options for your next stay at the hotel.Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We all look forward to welcome you back in future.Best Regards,JudeGuest Relations.

4/10 欠佳

Ian Stephan

伴侶同遊
讚好:整潔度
不滿:住宿狀況
Our original room was in a noisy and unrestored portion of the hotel. Flight cruise came and went at all hours and maintenance was being done without any notification early in the morning. They moved us to another room after much to do because multiple issues in our first room, including nonworking Air-conditioning . The television system was antiquated and never did work in our second room. It was obviously did not cater to guests that booked through Expedia. The housekeeping staff were very good.
於 2024 年 4 月住了 14 晚
Jude 於 2024年4月22日的回應
Dear Ian Stephan,Thank you for your review of your stay at Danubius Hotel Regents Park. We were very disappointed to read that your stay did not meet with your expectations. We would like to assure you this is not up to our usual high service standards and do regret the negative impression this gave you.We take constructive feedback such as yours seriously and will address the issues you've raised. Our maintenance team has already in process to check the first room you stayed to ensure all the issues are rectified and to check the TV system with the supplier on your second room.We do hope to welcome you back to the hotel again in the future to provide a better experience and standard of room.Kind regards,JudeGuest relations.

10/10 優異

Elaine

讚好:整潔度、職員與服務、設施服務和住宿狀況
Perfect location for Lords Cricket ! Really friendly staff. Allowed early check in which helped so much. Will be back when my son plays again.
於 2024 年 4 月住了 1 晚
Jude 於 2024年4月22日的回應
Dear Elain,Thank you for taking the time out to leave a review and letting us know how your recent stay with us went.We are thrilled that overall, you had an amazing experience during your stay with us.Your review is much appreciated by the whole team at the hotel. It is always a pleasure knowing that our guests are satisfied with our services and facilities.We all look forward to welcoming you back in future.Kind regards,JudeGuest Relations.

10/10 優異

Karla Bhea

於 2024 年 4 月住了 3 晚
Jude 於 2024年5月1日的回應
Dear Karla Bhea,Thank you for your wonderful review of your stay at Danubius Hotel Regents Park. We really appreciate your feedback. It is great to read that you valued your stay with us so highly and that you had a hassle-free stay! The team was extremely happy with your review. We all look forward to welcoming you back soon!Best regards,JudeGuest Relations.

8/10 不錯

Antony

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The breakfast
於 2024 年 4 月住了 1 晚
Jude 於 2024年4月14日的回應
Dear Antony,Thank you for your review of your stay at Danubius Hotel Regents Park. I am pleased that overall, you had a good experience during your stay with us.However, I am sorry if there was a concern at the breakfast that was not to your satisfaction.Your feedback is of the utmost importance to us and rests assured we will implement improvements where possible in the areas you mentioned. We hope to have the pleasure of welcoming you back again soon!Best Regards,JudeGuest relations.

10/10 優異

Ramiro

於 2024 年 3 月住了 8 晚
Jude 於 2024年5月1日的回應
Dear Ramiro,Thank you for sharing your feedback about your stay. We are delighted to hear that you had a memorable experience and received high standard of service.Your review is much appreciated by the whole team at the hotel. It is always a pleasure knowing that our guests are satisfied with our services and facilities. We all look forward to welcoming you back soon.Best regards,JudeGuest relations.

10/10 優異

Jeremy (Manly)

讚好:整潔度、職員與服務和住宿狀況
Good location but not in the throng of London
於 2024 年 4 月住了 3 晚
Jude 於 2024年4月14日的回應
Dear Jeremy,Thank you for staying with us at the Danubius Hotel Regents Park and for taking the time to share your feedback.We are thrilled that overall, you had an amazing experience during your stay with us.Whilst we might not be located too close to Central London, our location is conveniently close to the main train stations and transport links and we are right opposite Regent's Park! Please feel free to contact our reception and concierge team to check for the best and quickest options for any destinations. We hope to have the pleasure of welcoming you back again soon!Best regards,JudeGuest relations.

10/10 優異

Anne

讚好:整潔度
於 2024 年 3 月住了 2 晚
Jude 於 2024年4月7日的回應
Dear Anne,Thank you for your wonderful 5* review of your stay at Danubius Hotel Regents Park. We really appreciate your feedback. It is great to see that you valued your stay with us so highly. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We all look forward to welcoming you back soon!Beast Regards,JudeGuest Relations.

8/10 不錯

Ian

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Jude 於 2024年3月30日的回應
Dear Ian,Thank you for your review of your stay at Danubius Hotel Regents Park. I am pleased that overall, you had a good experience during your stay with us.However, I am sorry that we didn't get it 100% right this time. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We will be really grateful if you allow us the opportunity to welcome you back in the future.Kind Regards,JudeGuest Relations.

8/10 不錯

Eleonore

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel was ideally located for easy access to The Hospital of St Johns and St Elizabeth, atound 10mn walk. Very friendly front office staff, the concierge was great breakfast staff welcoming,easy parking, the room was immaculate if not dated. Great breakfast option. Thank you.
於 2024 年 3 月住了 1 晚
Jude 於 2024年3月30日的回應
Dear Eleonore,Thank you for taking the time out to leave a review and letting us know how your recent stay with us went.I am pleased that overall, you had a good experience during your stay with us and you found the hotel’s location convenient during your visit.Over the last few years we have been refurbishing the rooms as well as the corridors leading to them. We have 3 floors completely refurbished that have a variety of Deluxe rooms well as Studio Suits. Please feel free to visit our website to explore room options for your next stay at the hotel. The team was extremely happy with your comments and we all look forward to welcoming you back soon!Kind regards,JudeGuest relations.

8/10 不錯

Thomas

讚好:整潔度和職員與服務
於 2024 年 3 月住了 1 晚
Jude 於 2024年3月30日的回應
Dear Thomas,Thank you for your review of your stay at Danubius Hotel Regents Park. I am glad that overall, you had a good experience during your stay with us.Your feedback is of the utmost importance to us and rests assured we will implement improvements where possible in the areas not entirely up to your expectations. We do hope to welcome you back to the hotel again in the future.Kind Regards,JudeGuest Relations.

4/10 欠佳

Amy

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We got the deluxe family room which has two twin beds and one king. Our room was very big with two closets as well and on a corner so felt like two spaces bathroom. We had booked through Expedia and pay at hotel and our booking was cancelled before we arrived but hotel honored everything in the end.
於 2024 年 3 月住了 5 晚
Jude 於 2024年3月25日的回應
Dear Amy,Thank you for staying with us at the Danubius Hotel Regents Park and for taking the time to share your feedback.I am pleased to read that you had an amazing impression of the rooms. However, I was disappointed to read that you did not have a pleasant check-in experience and can assure you I will be personally investigating the matter. At the same time I am glad that the staff has managed to sort it out without further delays.Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We hope that despite your experience on this occasion, you will choose to stay with us again.Best regards,JudeGuest Relations.

8/10 不錯

Martin (Chung Hom Kok)

於 2024 年 3 月住了 1 晚
Jude 於 2024年4月14日的回應
Dear Martin,Thank you for your review of your stay at Danubius Hotel Regents Park. I am pleased that overall, you had a good experience during your stay with us.Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We all look forward to welcoming you back in future.Kind regards,JudeGuest relations.

8/10 不錯

Deborah

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good hotel and smart refurnished room. Receptionist warm and friendly. Only gripe - water pressure in the bathroom for shower and bath very weak.
於 2024 年 3 月住了 1 晚
Jude 於 2024年3月21日的回應
Dear Deborah,Thank you so much for taking the time to share your experience following your recent stay at the hotel. I am pleased to read that you are happy with the room and the service from the reception staff.However, I am sorry to read that you were not satisfied with the level of water pressure in the bath room. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Our maintenance team will review the room you stayed in to ensure this is rectified.We do hope to welcome you back to the hotel again in the future.Kind regards,JudeGuest Relations.

10/10 優異

Zenzi

家人同遊
讚好:整潔度、職員與服務和設施服務
Mooi hotel, maar kamers zijn een beetje verouderd. Nog steeds een leuk hotel in een stille buurt. Op wandelafstand van Primrose hill en Regents park.
於 2023 年 12 月住了 3 晚
Jude 於 2024年3月17日的回應
Dear Zenzi,Thank you for taking the time out to leave a review and letting us know how your recent stay with us went.I am pleased to read that you found the hotel’s location convenient during your visit. However, I am sorry to read that the room was not up yo your expectation. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Over the last few years we have been refurbishing the rooms as well as the corridors leading to them. We have 3 floors completely refurbished that have a variety of Deluxe rooms as well as Studio Suits. Please feel free to visit our website to explore room options for your next stay at the hotel.We hope that despite your experience on this occasion, you will choose to stay with us again.Best regards,JudeGuest Relations.

8/10 不錯

Debs

讚好:整潔度、職員與服務和住宿狀況
Great hotel, spacious, clean and comfortable. Posher inside than out. Shame it wasn’t quite as close to a tube station as needed but that was on us for not checking beforehand.
於 2024 年 3 月住了 1 晚
Jude 於 2024年3月12日的回應
Dear Debs,Thank you for taking the time out to leave a review and letting us know how your recent stay with us went.I am pleased that overall, you had a good experience during your stay with us.However i am sorry to hear that you found the tube station was not as closer as you expected. Please contact our concierge or reception team in the future to get the help with best and fastest way to reach any destination. We hope that despite your experience on this occasion, you will choose to stay with us again.Kind regards,JudeGuest relations.

10/10 優異

Elizabeth

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff at reception were wonderful from the moment we arrived and thereafter, so friendly and helpful. The room was so comfortable and spotless. The area had all the amenities one could need and in a great location for transit. We would absolutely stay again, it was exactly what we were hoping for.
於 2024 年 2 月住了 3 晚
Jude 於 2024年3月3日的回應
Dear Elizabeth,Thank you for taking the time out to leave a review and letting us know how your recent stay with us went.I am thrilled to read that you found the hotel’s location convenient during your visit and had an amazing impression of the rooms. I really appreciate your feedback. It is great to read that you valued your stay with us so highly and that you had a hassle-free stay! The team was extremely happy with your comments and we all look forward to welcoming you back soon!Kind Regards,JudeGuest Relations

8/10 不錯

Shakir

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff were lovely and the room was clean and well furnished. I wouldn’t choose to stay at this hotel ever again though because of the poor soundproofing which led to lack of sleep for the duration of our stay. We were kept awake by our neighbour’s telephone conversations every night from midnight till 1 and 2AM followed by some loud TV watching. I did mention this to reception after the first night but not sure if anything was done about it.
於 2024 年 2 月住了 2 晚
Jude 於 2024年3月3日的回應
Dear Shakir,Thank you for staying with us at the Danubius Hotel Regents Park and for taking the time to share your feedback.I am sorry to hear that you didn't like the layout of the bedroom and you could hear noise from outside. I will speak to our maintenance team to explore the options in order to improve the soundproofing and the bedroom layout. I would like to assure you this is not up to our usual high service standards and do regret the negative impression this gave you. I hope that despite your experience on this occasion, you will allow us another opportunity to make your stay memorable. Kind Regards,JudeGuest relations.

8/10 不錯

Rameen

家人同遊
讚好:整潔度、職員與服務和設施服務
This was a great location based hotel which was close to St John’s Wood, lords cricket ground etc. A somewhat 1980s entrance with basic amenities. The rooms itself were well designed with enough space for a large family of 2 adults and 2 children. The showers were quite specious meaning you do not need to hold your breath whilst trying to enter the bathroom like most central London hotels. The noise was very low from the huddle of London. In all a good venue and although dated externally internally a good sense of ambience from sporting hey days and when batsmen rarely wore helmets!
於 2024 年 2 月住了 1 晚
Jude 於 2024年2月26日的回應
Dear Rameen,Thank you for taking the time out to leave a review and letting us know how your recent stay with us went.I am pleased that overall, you had a good experience during your stay with us and that you found the hotel’s location convenient during your visit.Your review is much appreciated by the whole team at the hotel. It is always a pleasure knowing that our guests are satisfied with our services and facilities. Your feedback is of the utmost importance to us and rests assured we will implement improvements where possible in the areas you mentioned. We do hope to welcome you back to the hotel again in the future.Kind Regards,JudeGuest relations.

8/10 不錯

真實旅客

家人同遊
讚好:整潔度、住宿狀況和客房舒適度
於 2024 年 2 月住了 4 晚
Jude 於 2024年2月26日的回應
Dear Traveler,Thank you for your review of your stay at Danubius Hotel Regents Park. I am pleased that overall, you had an amazing experience during your stay with us.However, I am sorry that we didn't get it 100% right this time. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We do hope to welcome you back to the hotel again in the future.Best Regards,JudeGuest Relations.

10/10 優異

Neil

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Lovely quiet room walking distance from London
Very modern, comfortable, spacious, and quiet room overlooking Lords Cricket ground. Lovely breakfast and very nice evening meal.
於 2024 年 2 月住了 1 晚
Jude 於 2024年2月20日的回應
Dear Neil,Thank you for staying with us at the Danubius Hotel Regents Park and for taking the time to share your feedback.I am thrilled to read that you had an amazing impression of the rooms and enjoyed our full buffet breakfast and F & B facilities.I really appreciate your feedback. It is great to read that you valued your stay with us so highly and that you had a hassle-free stay! The team was extremely happy with your comments and we all look forward to welcoming you back soon!Kind Regards,JudeGuest Relations

8/10 不錯

Chris

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 2 晚
Jude 於 2024年2月20日的回應
Dear Chris,Thank you for your feedback. It was really special for us to understand, how much you were satisfied with our services and facilities. We always try to do our best and we appreciate, if we can make our guest's stay memorable.I am sorry that we didn't get it 100% right this time. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We look forward to welcoming you back soon.Best regards,JudeGuest relations.

10/10 優異

Jayne

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great hotel in a convenient location.
於 2024 年 2 月住了 2 晚
Jude 於 2024年2月20日的回應
Dear Jayne,Thank you for sharing your feedback about your stay. We are delighted to hear that you had a memorable experience and received high standard of service.I am also pleased to read that you found the hotel’s location convenient during your visit. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.We look forward to welcoming you back soon.Best regards,JudeGuest relations

10/10 優異

Aytekin

讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice hotel
於 2024 年 2 月住了 2 晚
Jude 於 2024年2月13日的回應
Dear Aytekin,Thank you for sharing your feedback about your stay. We are delighted to hear that you had a memorable experience and received high standard of service.Your review is much appreciated by the whole team at the hotel. It is always a pleasure knowing that our guests are satisfied with our services and facilities. We look forward to welcoming you back soon.Best regards,JudeGuest relations.

8/10 不錯

PJ

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Jude 於 2024年2月13日的回應
Dear PJ,Thank you for your review of your stay at Danubius Hotel Regents Park. I am pleased to see that overall, you had a good experience during your stay with us. However,I am sorry that we didn't get it 100% right this time. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.We all look forward to welcoming you back in future.Best Regards,JudeGuest relations.

10/10 優異

Karen

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚
Jude 於 2024年2月13日的回應
Dear Karen,Thank you for your wonderful review of your stay at Danubius Hotel Regents Park. We are delighted to see that you had a memorable experience and received high standard of service.Your review is much appreciated by the whole team at the hotel. It is always a pleasure knowing that our guests are satisfied with our services and facilities. We look forward to welcoming you back soon.Best regards,JudeGuest relations.

10/10 優異

Carla

商務旅客
讚好:整潔度、職員與服務和住宿狀況
Would stay again
於 2024 年 2 月住了 2 晚
Jude 於 2024年2月13日的回應
Dear Caria,Thank you for your review. We are thrilled to see that you had such a positive experience with us.Whether it's for business or leisure, we hope to welcome you back soon. Your recommendation is valuable and means a lot to us.Best regards,JudeGuest relations.

10/10 優異

Francis

於 2024 年 2 月住了 1 晚
Jude 於 2024年2月13日的回應
Dear Francis,You made our day with your positive feedback. We are so happy to read that you loved our hotel. Thank you for the nice 5* review. It is great to see that you valued your stay with us so highly We hope you will continue to enjoy staying with us in the future.Best regards,JudeGuest Relations.

8/10 不錯

Dominic

讚好:職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Jude 於 2024年2月6日的回應
Dear Domonic,Thank you for your review of your stay at Danubius Hotel Regents Park. I am pleased that overall you had a good experience. However I am sorry that we didn't get it 100% right this time. Your feedback is of the utmost importance to us and rests assured we will implement improvements where possible in the areas which were not up to your expectations. We hope that despite your experience on this occasion, you will choose to stay with us again. Best regards,JudeGuest Relations.

6/10 一般

anthony

讚好:整潔度和職員與服務
Nice but had quirks
Everything great to be honest apart from two weird things 1) the chrome cast in the TV would malfunction at 3am making the TV go on 2) lights would come on of their own account at 7am Beside those sleep ruining oddities, everything else was top class. May be just the one room anyway
於 2024 年 2 月住了 3 晚
Jude 於 2024年2月6日的回應
Dear Anthony,Thank you for taking the time out to leave a review and letting us know how your recent stay with us went.I am pleased that overall, you had a great experience during your stay with us.However, I am sorry to read that there was an issue with the TV and the lighting system in your room. I have already shared your review with our maintenance team who will review the room you stayed in to ensure this is rectified.Your feedback is extremely valuable to us, as we strive to improve with each and every stay.We all look forward to welcoming you back in future.Kind Regards,JudeGuest relations.

6/10 一般

Chris

讚好:整潔度和職員與服務
於 2024 年 1 月住了 4 晚
Jude 於 2024年2月2日的回應
Dear ChrisThank you very much for choosing to stay at our hotel and taking the time to share your feedback.We are sincerely sorry to see that your stay did not meet the standards expected regarding hotel condition, room etc. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.We truly hope that you will provide us with another chance to welcome you back and make it right for you in the future.Best regards,JudeGuest Relations.

10/10 優異

Albert

讚好:整潔度、職員與服務和住宿狀況
Thank you
於 2024 年 1 月住了 3 晚
Jude 於 2024年2月2日的回應
Dear Albert,Thank you for your review. We are thrilled to see that you had such a positive experience with us. Our staff works hard to provide a high quality service, so we are more than happy to see that you were satisfied withWe hope to see you again soon.Best regards,JudeGuest Relations.

10/10 優異

Amy

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚
Jude 於 2024年1月30日的回應
DearAmy,Thank you for your wonderful 5* review of your stay at Danubius Hotel Regents Park. We appreciate your feedback. It means a lot to us that you had a wonderful time in our hotel.The team was extremely happy with your review and we all look forward to welcoming you back soon!Kind Regards,JudeGuest Relations.

4/10 欠佳

Christopher

伴侶同遊
不滿:整潔度和住宿狀況
peeling wallpaper in the room and dated furniture, room entrance door stuck on closing and we can back one morning to find the door had been left open by the housekeeping team due to it sticking half way cosed on the carpet. Our room was also close to the lift entrance on the 11th floor and the lift messages kep us awake through thenight and ealry morning. Not a satifactory stay at all.
於 2024 年 1 月住了 4 晚
Jude 於 2024年1月26日的回應
Dear Christopher,Thank you for staying with us at the Danubius Hotel Regents Park and for taking the time to share your feedback.I was very disappointed to read that your stay did not meet with your expectations. I would like to assure you this is not up to our usual high service standards and do regret the negative impression this gave you. I will speak to our maintenance team to explore the options in order to improve the soundproofing and check the other issues who will review the room you stayed in to ensure this is rectified. I hope that despite your experience on this occasion, you will choose to stay with us again.Kind regards,JudeGuest relations.

10/10 優異

Emily

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Jude 於 2024年1月26日的回應
Dear Emily,Thank you for taking the time out to leave a review and letting us know how your recent stay with us went.We are thrilled that overall, you had an amazing experience during your stay with us.Your review is much appreciated by the whole team at the hotel. It is always a pleasure knowing that our guests are satisfied with our services and facilities. We all look forward to welcoming you back soon!Kind Regards,JudeGuest relations.

6/10 一般

MARTIN

伴侶同遊, 商務旅客
讚好:整潔度和職員與服務
The room was quiet and comfortable but small and dated. Staff were very friendly and professional. Excellent breakfast but coffee shop menu was limited.
於 2024 年 1 月住了 5 晚
Jude 於 2024年1月26日的回應
Dear Martin,Thank you very much for choosing to stay at our hotel and taking the time to share your feedback. I am pleased that overall, you had a good experience during your stay with us.Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Rests assured we will implement improvements where possible in the areas you mentioned. I truly hope that you will provide us with another chance to welcome you back and make it right for you in the future.Best regards,JudeGuest Relations.